&lt;p&gt;##IFproblem.storestatus=5##&lt;/p&gt;
&lt;div&gt;##lang.problem.url## : &lt;a href="##problem.urlapprove##"&gt;##problem.urlapprove##&lt;/a&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style="color: #888888;"&gt;&lt;strong&gt;&lt;span style="text-decoration: underline;"&gt;##lang.problem.solvedate##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##problem.solvedate##&lt;br /&gt;&lt;span style="text-decoration: underline; color: #888888;"&gt;&lt;strong&gt;##lang.problem.solution.type##&lt;/strong&gt;&lt;/span&gt; : ##problem.solution.type##&lt;br /&gt;&lt;span style="text-decoration: underline; color: #888888;"&gt;&lt;strong&gt;##lang.problem.solution.description##&lt;/strong&gt;&lt;/span&gt; : ##problem.solution.description## ##ENDIFproblem.storestatus##&lt;/div&gt;
&lt;div&gt;##ELSEproblem.storestatus## ##lang.problem.url## : &lt;a href="##problem.url##"&gt;##problem.url##&lt;/a&gt; ##ENDELSEproblem.storestatus##&lt;/div&gt;
&lt;p class="description b"&gt;&lt;strong&gt;##lang.problem.description##&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.title##&lt;/span&gt;&#160;:##problem.title## &lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.authors##&lt;/span&gt;&#160;:##IFproblem.authors## ##problem.authors## ##ENDIFproblem.authors##    ##ELSEproblem.authors##--##ENDELSEproblem.authors## &lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.creationdate##&lt;/span&gt;&#160;:##problem.creationdate## &lt;br /&gt; ##IFproblem.assigntousers## &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.assigntousers##&lt;/span&gt;&#160;: ##problem.assigntousers## ##ENDIFproblem.assigntousers##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt;##lang.problem.status## &lt;/span&gt;&#160;: ##problem.status##&lt;br /&gt; ##IFproblem.assigntogroups## &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.assigntogroups##&lt;/span&gt;&#160;: ##problem.assigntogroups## ##ENDIFproblem.assigntogroups##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.urgency##&lt;/span&gt;&#160;: ##problem.urgency##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.impact##&lt;/span&gt;&#160;: ##problem.impact##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.priority##&lt;/span&gt; : ##problem.priority## &lt;br /&gt;##IFproblem.category##&lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt;##lang.problem.category## &lt;/span&gt;&#160;:##problem.category##  ##ENDIFproblem.category## ##ELSEproblem.category##  ##lang.problem.nocategoryassigned## ##ENDELSEproblem.category##    &lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.problem.content##&lt;/span&gt;&#160;: ##problem.content##&lt;/p&gt;
&lt;p&gt;##IFproblem.storestatus=6##&lt;br /&gt;&lt;span style="text-decoration: underline;"&gt;&lt;strong&gt;&lt;span style="color: #888888;"&gt;##lang.problem.solvedate##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##problem.solvedate##&lt;br /&gt;&lt;span style="color: #888888;"&gt;&lt;strong&gt;&lt;span style="text-decoration: underline;"&gt;##lang.problem.solution.type##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##problem.solution.type##&lt;br /&gt;&lt;span style="text-decoration: underline; color: #888888;"&gt;&lt;strong&gt;##lang.problem.solution.description##&lt;/strong&gt;&lt;/span&gt; : ##problem.solution.description##&lt;br /&gt;##ENDIFproblem.storestatus##&lt;/p&gt;
&lt;div class="description b"&gt;##lang.problem.numberoffollowups##&#160;: ##problem.numberoffollowups##&lt;/div&gt;
&lt;p&gt;##FOREACHfollowups##&lt;/p&gt;
&lt;div class="description b"&gt;&lt;br /&gt; &lt;strong&gt; [##followup.date##] &lt;em&gt;##lang.followup.isprivate## : ##followup.isprivate## &lt;/em&gt;&lt;/strong&gt;&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.followup.author## &lt;/span&gt; ##followup.author##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.followup.description## &lt;/span&gt; ##followup.description##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.followup.date## &lt;/span&gt; ##followup.date##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.followup.requesttype## &lt;/span&gt; ##followup.requesttype##&lt;/div&gt;
&lt;p&gt;##ENDFOREACHfollowups##&lt;/p&gt;
&lt;div class="description b"&gt;##lang.problem.numberoftickets##&#160;: ##problem.numberoftickets##&lt;/div&gt;
&lt;p&gt;##FOREACHtickets##&lt;/p&gt;
&lt;div&gt;&lt;strong&gt; [##ticket.date##] &lt;em&gt;##lang.problem.title## : &lt;a href="##ticket.url##"&gt;##ticket.title## &lt;/a&gt;&lt;/em&gt;&lt;/strong&gt;&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; &lt;/span&gt;&lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt;##lang.problem.content## &lt;/span&gt; ##ticket.content##
&lt;p&gt;##ENDFOREACHtickets##&lt;/p&gt;
&lt;div class="description b"&gt;##lang.problem.numberoftasks##&#160;: ##problem.numberoftasks##&lt;/div&gt;
&lt;p&gt;##FOREACHtasks##&lt;/p&gt;
&lt;div class="description b"&gt;&lt;strong&gt;[##task.date##] &lt;/strong&gt;&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.task.author##&lt;/span&gt; ##task.author##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.task.description##&lt;/span&gt; ##task.description##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.task.time##&lt;/span&gt; ##task.time##&lt;br /&gt; &lt;span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"&gt; ##lang.task.category##&lt;/span&gt; ##task.category##&lt;/div&gt;
&lt;p&gt;##ENDFOREACHtasks##&lt;/p&gt;
&lt;/div&gt;