(438,'Ticket',59,4,2,1,6,'2025-01-28 14:06:51','2025-02-18 18:15:35',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738073211.1502467954@oswintech.ddns.net','','mailing','add_followup'),
(439,'Ticket',63,4,2,1,6,'2025-01-28 14:11:39','2025-02-18 18:15:35',NULL,'[GLPI #0000063] Encerramento do chamado PASTA DE REDE / FROTA','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000063] Encerramento do chamado PASTA DE REDE / FROTA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_63\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_63&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:PASTA DE REDE / FROTA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:04 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:28-01-2025 11:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- joaopaulo.leite@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;joaopaulo.leite@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 98584-2246&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 723335506&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 11:11&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Configuração da pasta concluído e testado.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_63 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:04\n Data de fechamento : 28-01-2025 11:11\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - joaopaulo.leite@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : joaopaulo.leite@tecnomulti.com\n3) TELEFONE : 81 98584-2246\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nANYDESK: 723335506\n \n\n Data da solução : 28-01-2025 11:11\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 11:06]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nConfiguração da pasta concluído e testado.\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-63/closed.1738073499.1885518831@oswintech.ddns.net','','mailing','closed'),
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border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_63\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_63&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:PASTA DE REDE / FROTA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:04 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;joaopaulo.leite@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 98584-2246&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 723335506&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_63 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:04\n Data de fechamento : 28-01-2025 11:11\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - joaopaulo.leite@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : joaopaulo.leite@tecnomulti.com\n3) TELEFONE : 81 98584-2246\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nANYDESK: 723335506\n \n\n Data da solução : 28-01-2025 11:11\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 11:06]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nConfiguração da pasta concluído e testado.\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-63/closed.1738073499.360699777@oswintech.ddns.net','','mailing','closed'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- arthur.abreu@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; 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[28-01-2025 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Configuração da pasta concluído e testado.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;arthur.abreu@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 9946-0068&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Anydesk: 1 307 766 794&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; 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Data de fechamento&#60;/span&#62;&#38;#160;:28-01-2025 11:13 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- arthur.abreu@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;arthur.abreu@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 9946-0068&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Anydesk: 1 307 766 794&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 11:13&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Configuração da pasta concluído e testado.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_64 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:06\n Data de fechamento : 28-01-2025 11:13\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - arthur.abreu@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : arthur.abreu@tecnomulti.com\n3) TELEFONE : 84 9946-0068\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nAnydesk: 1 307 766 794\n \n\n Data da solução : 28-01-2025 11:13\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 11:13]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nConfiguração da pasta concluído e testado.\nData de abertura 28-01-2025 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-64/closed.1738073615.1820157591@oswintech.ddns.net','','mailing','closed'),
(445,'PluginFormcreatorFormAnswer',29,29,2,1,6,'2025-01-28 14:16:01','2025-02-18 18:53:01',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 29 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=29&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 29 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=29\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-29/plugin_formcreator_form_created.1738073762.1622355299@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
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(447,'Ticket',65,4,2,1,0,'2025-01-28 14:16:01','2025-01-28 14:16:01','2025-01-30 15:37:34','[GLPI #0000065] Novo chamado PASTA DE REDE / FROTA',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_65 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:16\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : gilmar.lourenco@tecnomulti.com\n3) TELEFONE : 84 99946-0230\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nANYDESK: 777746514\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; 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(452,'Ticket',65,4,2,1,6,'2025-01-28 14:16:01','2025-02-18 18:53:01',NULL,'[GLPI #0000065] Novo chamado PASTA DE REDE / FROTA','admsys@localhost','','alexcruzfab@hotmail.com','Alexsandro Cruz',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000065] Novo chamado PASTA DE REDE / FROTA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_65\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_65&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:PASTA DE REDE / FROTA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:16 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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    &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gilmar.lourenco@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99946-0230&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 777746514&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_65 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:16\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : gilmar.lourenco@tecnomulti.com\n3) TELEFONE : 84 99946-0230\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nANYDESK: 777746514\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-65/new@oswintech.ddns.net','','mailing','new'),
(453,'Ticket',65,4,2,1,6,'2025-01-28 14:16:01','2025-02-18 18:53:01',NULL,'[GLPI #0000065] Novo chamado PASTA DE REDE / FROTA','admsys@localhost','','p.victordsouza@gmail.com','Paulo Victor Souza',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000065] Novo chamado PASTA DE REDE / FROTA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_65\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_65&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:PASTA DE REDE / FROTA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:16 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gilmar.lourenco@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99946-0230&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 777746514&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_65 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:16\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : gilmar.lourenco@tecnomulti.com\n3) TELEFONE : 84 99946-0230\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nANYDESK: 777746514\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-65/new@oswintech.ddns.net','','mailing','new'),
(454,'PluginFormcreatorFormAnswer',30,29,2,0,5,'2025-01-28 14:31:35','2025-02-10 11:06:52',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 30 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=30&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 30 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=30\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-30/plugin_formcreator_form_created.1738074695.1954248461@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
(455,'Ticket',66,4,2,1,0,'2025-01-28 14:31:35','2025-01-28 14:31:35','2025-01-28 14:31:38','[GLPI #0000066] Novo chamado Configurar o SAP ',NULL,'','9',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(456,'Ticket',66,4,2,1,0,'2025-01-28 14:31:35','2025-01-28 14:31:35','2025-01-30 15:37:34','[GLPI #0000066] Novo chamado Configurar o SAP ',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(457,'Ticket',66,4,2,1,0,'2025-01-28 14:31:35','2025-01-28 14:31:35','2025-01-30 15:49:48','[GLPI #0000066] Novo chamado Configurar o SAP ',NULL,'','10',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(458,'Ticket',66,4,2,1,0,'2025-01-28 14:31:35','2025-01-28 14:31:35','2025-01-29 01:27:48','[GLPI #0000066] Novo chamado Configurar o SAP ',NULL,'','7',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(459,'Ticket',66,4,2,0,5,'2025-01-28 14:31:35','2025-02-10 11:06:52',NULL,'[GLPI #0000066] Novo chamado Configurar o SAP ','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000066] Novo chamado Configurar o SAP &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_66\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_66&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Configurar o SAP  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:31 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-66/new@oswintech.ddns.net','','mailing','new'),
(460,'Ticket',66,4,2,0,5,'2025-01-28 14:31:35','2025-02-10 11:06:52',NULL,'[GLPI #0000066] Novo chamado Configurar o SAP ','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000066] Novo chamado Configurar o SAP &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_66\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_66&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Configurar o SAP  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:31 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-66/new@oswintech.ddns.net','','mailing','new'),
(461,'Ticket',66,4,2,0,5,'2025-01-28 14:31:35','2025-02-10 11:06:52',NULL,'[GLPI #0000066] Novo chamado Configurar o SAP ','admsys@localhost','','alexcruzfab@hotmail.com','Alexsandro Cruz',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000066] Novo chamado Configurar o SAP &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_66\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_66&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Configurar o SAP  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:31 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-66/new@oswintech.ddns.net','','mailing','new'),
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solicito por favor a VPN para acompanhar os testes da minha equipe &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;favor assim que possivel Grato &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Chamado encerrado por falta de resposta.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [14-01-2025 16:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. Lembrar de colocar em cópia o email do suporte(suporte@tecnomulti.com) para conseguirmos acompanhar a autorização.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;14-01-2025 16:58&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_31 \n\n Chamado: Descrição\n\n Título : VPN\n Requerentes :  tecnomulti  \n Data de abertura : 14-01-2025 15:57\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Pendente\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : Telefone:81 992936741\n\nE-mail: fabiano.melo@tecnomulti.com\n\nboa tarde ! solicito por favor a VPN para acompanhar os testes da minha equipe \n\n \n\nfavor assim que possivel Grato \n \n\n\n[28-01-2025 11:40]\nAutor Luan Medeiros\nDescrição Chamado encerrado por falta de resposta.\nData de abertura 28-01-2025 11:40\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[14-01-2025 16:58]\nAutor Luan Medeiros\nDescrição Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. 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solicito por favor a VPN para acompanhar os testes da minha equipe &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;favor assim que possivel Grato &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Chamado encerrado por falta de resposta.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [14-01-2025 16:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. 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Lembrar de colocar em cópia o email do suporte(suporte@tecnomulti.com) para conseguirmos acompanhar a autorização.\nData de abertura 14-01-2025 16:58\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-31/add_followup.1738075222.2137088583@oswintech.ddns.net','','mailing','add_followup'),
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solicito por favor a VPN para acompanhar os testes da minha equipe &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;favor assim que possivel Grato &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 11:40&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Chamado encerrado por falta de resposta.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [14-01-2025 16:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. Lembrar de colocar em cópia o email do suporte(suporte@tecnomulti.com) para conseguirmos acompanhar a autorização.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;14-01-2025 16:58&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_31 \n\n Chamado: Descrição\n\n Título : VPN\n Requerentes :  tecnomulti  \n Data de abertura : 14-01-2025 15:57\n Data de fechamento : 28-01-2025 11:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : Telefone:81 992936741\n\nE-mail: fabiano.melo@tecnomulti.com\n\nboa tarde ! solicito por favor a VPN para acompanhar os testes da minha equipe \n\n \n\nfavor assim que possivel Grato \n \n\n Data da solução : 28-01-2025 11:40\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 11:40]\nAutor Luan Medeiros\nDescrição Chamado encerrado por falta de resposta.\nData de abertura 28-01-2025 11:40\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[14-01-2025 16:58]\nAutor Luan Medeiros\nDescrição Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. Lembrar de colocar em cópia o email do suporte(suporte@tecnomulti.com) para conseguirmos acompanhar a autorização.\nData de abertura 14-01-2025 16:58\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-31/closed.1738075230.691758483@oswintech.ddns.net','','mailing','closed'),
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solicito por favor a VPN para acompanhar os testes da minha equipe &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;favor assim que possivel Grato &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 11:40&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Chamado encerrado por falta de resposta.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [14-01-2025 16:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. Lembrar de colocar em cópia o email do suporte(suporte@tecnomulti.com) para conseguirmos acompanhar a autorização.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;14-01-2025 16:58&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_31 \n\n Chamado: Descrição\n\n Título : VPN\n Requerentes :  tecnomulti  \n Data de abertura : 14-01-2025 15:57\n Data de fechamento : 28-01-2025 11:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : Telefone:81 992936741\n\nE-mail: fabiano.melo@tecnomulti.com\n\nboa tarde ! solicito por favor a VPN para acompanhar os testes da minha equipe \n\n \n\nfavor assim que possivel Grato \n \n\n Data da solução : 28-01-2025 11:40\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 11:40]\nAutor Luan Medeiros\nDescrição Chamado encerrado por falta de resposta.\nData de abertura 28-01-2025 11:40\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[14-01-2025 16:58]\nAutor Luan Medeiros\nDescrição Boa tarde, a solicitação de VPN tem que ser solicitada também por email para o supervisor responsável. Lembrar de colocar em cópia o email do suporte(suporte@tecnomulti.com) para conseguirmos acompanhar a autorização.\nData de abertura 14-01-2025 16:58\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-31/closed.1738075230.959487904@oswintech.ddns.net','','mailing','closed'),
(467,'Ticket',58,4,2,0,5,'2025-01-28 14:42:25','2025-02-10 11:06:52',NULL,'[GLPI #0000058] Novo acompanhamento OSP control não está abrindo e ativar o e-mail ','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000058] Novo acompanhamento OSP control n&#38;atilde;o est&#38;aacute; abrindo e ativar o e-mail &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_58\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_58&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:OSP control n&#38;atilde;o est&#38;aacute; abrindo e ativar o e-mail  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 09:39 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- selma.belizario@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;OSP control não está abrindo e ativar o e-mail &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;selma.belizario@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83 98808-8867&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;toda vez que tento acessar o OSP Control aparece a mensagem: ops, algo deu errado. Por favor, tente novamente. Consigo acessar em outo notebook, mas no meu não acessa. &#60;/p&#62;\n&#60;p&#62;Também preciso que o meu e-mail seja migrado do notebook anterior, para o que estou utilizado agora.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia, poderia passar o acesso remoto por favor(anydesk ou teamviewer).&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_58 \n\n Chamado: Descrição\n\n Título : OSP control não está abrindo e ativar o e-mail \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 09:39\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - selma.belizario@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : OSP control não está abrindo e ativar o e-mail \n2) E-MAIL : selma.belizario@tecnomulti.com\n3) TELEFONE : 83 98808-8867\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \ntoda vez que tento acessar o OSP Control aparece a mensagem: ops, algo deu errado. Por favor, tente novamente. Consigo acessar em outo notebook, mas no meu não acessa. \n\nTambém preciso que o meu e-mail seja migrado do notebook anterior, para o que estou utilizado agora.\n \n\n\n[28-01-2025 11:42]\nAutor Luan Medeiros\nDescrição Bom dia, poderia passar o acesso remoto por favor(anydesk ou teamviewer).\nData de abertura 28-01-2025 11:42\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-58/add_followup.1738075345.540672323@oswintech.ddns.net','','mailing','add_followup'),
(468,'Ticket',58,4,2,0,5,'2025-01-28 14:42:25','2025-02-10 11:06:52',NULL,'[GLPI #0000058] Novo acompanhamento OSP control não está abrindo e ativar o e-mail ','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000058] Novo acompanhamento OSP control n&#38;atilde;o est&#38;aacute; abrindo e ativar o e-mail &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_58\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_58&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:OSP control n&#38;atilde;o est&#38;aacute; abrindo e ativar o e-mail  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 09:39 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- selma.belizario@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;OSP control não está abrindo e ativar o e-mail &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;selma.belizario@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83 98808-8867&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;toda vez que tento acessar o OSP Control aparece a mensagem: ops, algo deu errado. Por favor, tente novamente. Consigo acessar em outo notebook, mas no meu não acessa. &#60;/p&#62;\n&#60;p&#62;Também preciso que o meu e-mail seja migrado do notebook anterior, para o que estou utilizado agora.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia, poderia passar o acesso remoto por favor(anydesk ou teamviewer).&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_58 \n\n Chamado: Descrição\n\n Título : OSP control não está abrindo e ativar o e-mail \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 09:39\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - selma.belizario@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : OSP control não está abrindo e ativar o e-mail \n2) E-MAIL : selma.belizario@tecnomulti.com\n3) TELEFONE : 83 98808-8867\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \ntoda vez que tento acessar o OSP Control aparece a mensagem: ops, algo deu errado. Por favor, tente novamente. Consigo acessar em outo notebook, mas no meu não acessa. \n\nTambém preciso que o meu e-mail seja migrado do notebook anterior, para o que estou utilizado agora.\n \n\n\n[28-01-2025 11:42]\nAutor Luan Medeiros\nDescrição Bom dia, poderia passar o acesso remoto por favor(anydesk ou teamviewer).\nData de abertura 28-01-2025 11:42\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-58/add_followup.1738075345.1957612396@oswintech.ddns.net','','mailing','add_followup'),
(469,'Ticket',59,4,2,0,5,'2025-01-28 14:46:04','2025-02-10 11:06:52',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;já desinstalei e instalei e não abre de jeito nenhum &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738075564.493755743@oswintech.ddns.net','','mailing','add_followup'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;já desinstalei e instalei e não abre de jeito nenhum &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738075564.1661350680@oswintech.ddns.net','','mailing','add_followup'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gilmar.lourenco@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Rede/Internet      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gilmar.lourenco@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99946-0230&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 777746514&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:49]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Mapeamento de rede realizado.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:49&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_65 \n\n Chamado: Descrição\n\n Título : PASTA DE REDE / FROTA\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:16\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gilmar.lourenco@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : PASTA DE REDE / FROTA\n2) E-MAIL : gilmar.lourenco@tecnomulti.com\n3) TELEFONE : 84 99946-0230\n4) CATEGORIA : Rede/Internet\n5) INFORME MAIS DETALHES : \nANYDESK: 777746514\n \n\n\n[28-01-2025 11:49]\nAutor Luan Medeiros\nDescrição Mapeamento de rede realizado.\nData de abertura 28-01-2025 11:49\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-65/add_followup.1738075765.302891650@oswintech.ddns.net','','mailing','add_followup'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia, manda o acesso remoto(anydesk ou teamviewer) do seu computador por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(478,'Ticket',59,4,2,0,5,'2025-01-28 14:53:00','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;?&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;já desinstalei e instalei e não abre de jeito nenhum &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738075980.821502031@oswintech.ddns.net','','mailing','add_followup'),
(479,'PluginFormcreatorFormAnswer',31,29,2,0,5,'2025-01-28 15:12:53','2025-02-18 18:53:01',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 31 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=31&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 31 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=31\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-31/plugin_formcreator_form_created.1738077173.800240453@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
(480,'Ticket',67,4,2,1,0,'2025-01-28 15:12:53','2025-01-28 15:12:53','2025-01-28 15:12:57','[GLPI #0000067] Novo chamado CONECTAR IMPRESSORA NO PC',NULL,'','9',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_67 \n\n Chamado: Descrição\n\n Título : CONECTAR IMPRESSORA NO PC\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 12:12\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CONECTAR IMPRESSORA NO PC\n2) E-MAIL : elton.jorge@tecnomulti.com\n3) TELEFONE : +55 83 8199-1245\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nerro ao tentar impressão\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(481,'Ticket',67,4,2,1,0,'2025-01-28 15:12:53','2025-01-28 15:12:53','2025-01-30 15:37:34','[GLPI #0000067] Novo chamado CONECTAR IMPRESSORA NO PC',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_67 \n\n Chamado: Descrição\n\n Título : CONECTAR IMPRESSORA NO PC\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 12:12\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CONECTAR IMPRESSORA NO PC\n2) E-MAIL : elton.jorge@tecnomulti.com\n3) TELEFONE : +55 83 8199-1245\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nerro ao tentar impressão\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(482,'Ticket',67,4,2,1,0,'2025-01-28 15:12:53','2025-01-28 15:12:53','2025-01-30 15:49:48','[GLPI #0000067] Novo chamado CONECTAR IMPRESSORA NO PC',NULL,'','10',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_67 \n\n Chamado: Descrição\n\n Título : CONECTAR IMPRESSORA NO PC\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 12:12\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CONECTAR IMPRESSORA NO PC\n2) E-MAIL : elton.jorge@tecnomulti.com\n3) TELEFONE : +55 83 8199-1245\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nerro ao tentar impressão\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(483,'Ticket',67,4,2,1,0,'2025-01-28 15:12:53','2025-01-28 15:12:53','2025-01-29 01:27:48','[GLPI #0000067] Novo chamado CONECTAR IMPRESSORA NO PC',NULL,'','7',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_67 \n\n Chamado: Descrição\n\n Título : CONECTAR IMPRESSORA NO PC\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 12:12\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CONECTAR IMPRESSORA NO PC\n2) E-MAIL : elton.jorge@tecnomulti.com\n3) TELEFONE : +55 83 8199-1245\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nerro ao tentar impressão\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
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[28-01-2025 12:22]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, manda o acesso remoto(anydesk ou  teamviewer) do seu computador.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 12:22&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 13:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;496 959 993 &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 13:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - jose.carmo@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n\n[28-01-2025 13:46]\nAutor tecnomulti\nDescrição 496 959 993 \nData de abertura 28-01-2025 13:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:52]\nAutor Luan Medeiros\nDescrição Bom dia, manda o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 28-01-2025 11:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-66/add_followup.1738082787.729463061@oswintech.ddns.net','','mailing','add_followup'),
(492,'Ticket',59,4,2,0,4,'2025-01-28 17:02:03','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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[28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; 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font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 14:02]\nAutor tecnomulti\nDescrição sem retorno\n\n \n\n \nData de abertura 28-01-2025 14:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738083723.445379239@oswintech.ddns.net','','mailing','add_followup'),
(493,'Ticket',59,4,2,0,4,'2025-01-28 17:02:03','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 14:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;sem retorno&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 14:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;?&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;já desinstalei e instalei e não abre de jeito nenhum &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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[28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 14:02]\nAutor tecnomulti\nDescrição sem retorno\n\n \n\n \nData de abertura 28-01-2025 14:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738083723.366276622@oswintech.ddns.net','','mailing','add_followup'),
(494,'Ticket',59,4,2,0,4,'2025-01-28 18:15:44','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:15]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, manda o acesso remoto.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:15&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 11:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;já desinstalei e instalei e não abre de jeito nenhum &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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(495,'Ticket',59,4,2,0,4,'2025-01-28 18:15:44','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:15]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, manda o acesso remoto.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:15&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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(496,'Ticket',59,4,2,0,4,'2025-01-28 18:17:02','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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[28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(497,'Ticket',59,4,2,0,4,'2025-01-28 18:17:02','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;ok&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:15]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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[28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(498,'Ticket',59,4,2,0,4,'2025-01-28 18:18:38','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; 471 343 653. &#60;/p&#62;\r\n&#60;p&#62;Gentileza realizar teste de ante virus &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:18&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 14:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;sem retorno&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 14:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(499,'Ticket',59,4,2,0,4,'2025-01-28 18:18:38','2025-02-14 14:40:13',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; 471 343 653. &#60;/p&#62;\r\n&#60;p&#62;Gentileza realizar teste de ante virus &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:18&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 8&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 15:18]\nAutor tecnomulti\nDescrição  \n\n 471 343 653. \n\nGentileza realizar teste de ante virus \nData de abertura 28-01-2025 15:18\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:17]\nAutor tecnomulti\nDescrição ok\n\n \nData de abertura 28-01-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:15]\nAutor Luan Medeiros\nDescrição Boa tarde, manda o acesso remoto.\nData de abertura 28-01-2025 15:15\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 14:02]\nAutor tecnomulti\nDescrição sem retorno\n\n \n\n \nData de abertura 28-01-2025 14:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 8\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738088319.894781695@oswintech.ddns.net','','mailing','add_followup'),
