-- Table structure for table `glpi_plugin_formcreator_items_targettickets`
--

CREATE TABLE `glpi_plugin_formcreator_items_targettickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_targettickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `link` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(255) NOT NULL DEFAULT '',
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_targettickets_id` (`plugin_formcreator_targettickets_id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_items_targettickets`
--


--
-- Table structure for table `glpi_plugin_formcreator_questiondependencies`
--

CREATE TABLE `glpi_plugin_formcreator_questiondependencies` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_questions_id` int(10) unsigned NOT NULL DEFAULT 0,
  `plugin_formcreator_questions_id_2` int(10) unsigned NOT NULL DEFAULT 0,
  `fieldname` varchar(255) DEFAULT NULL,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_questions_id` (`plugin_formcreator_questions_id`),
  KEY `plugin_formcreator_questions_id_2` (`plugin_formcreator_questions_id_2`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questiondependencies`
--


--
-- Table structure for table `glpi_plugin_formcreator_questionranges`
--

CREATE TABLE `glpi_plugin_formcreator_questionranges` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_questions_id` int(10) unsigned NOT NULL DEFAULT 0,
  `range_min` varchar(255) DEFAULT NULL,
  `range_max` varchar(255) DEFAULT NULL,
  `fieldname` varchar(255) DEFAULT NULL,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_questions_id` (`plugin_formcreator_questions_id`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questionranges`
--

INSERT INTO `glpi_plugin_formcreator_questionranges` VALUES
(1,2,'0','0','range','796eb77d-aa543a3a-67884b4dde50f5.27217945'),
(2,3,'0','0','range','796eb77d-aa543a3a-67884b8060fa80.97320431'),
(3,5,'0','0','range','796eb77d-aa543a3a-6788501bd6e1a6.98450563');

--
-- Table structure for table `glpi_plugin_formcreator_questionregexes`
--

CREATE TABLE `glpi_plugin_formcreator_questionregexes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_questions_id` int(10) unsigned NOT NULL DEFAULT 0,
  `regex` mediumtext DEFAULT NULL,
  `fieldname` varchar(255) DEFAULT NULL,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_questions_id` (`plugin_formcreator_questions_id`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questionregexes`
--

INSERT INTO `glpi_plugin_formcreator_questionregexes` VALUES
(1,2,'','regex','796eb77d-aa543a3a-67884b4ddce7f2.19223881'),
(2,3,'','regex','796eb77d-aa543a3a-67884b805eb017.55344302'),
(3,5,'','regex','796eb77d-aa543a3a-6788501bd62090.73444352');

--
-- Table structure for table `glpi_plugin_formcreator_questions`
--

CREATE TABLE `glpi_plugin_formcreator_questions` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `plugin_formcreator_sections_id` int(10) unsigned NOT NULL DEFAULT 0,
  `fieldtype` varchar(30) NOT NULL DEFAULT 'text',
  `required` tinyint(1) NOT NULL DEFAULT 0,
  `show_empty` tinyint(1) NOT NULL DEFAULT 0,
  `default_values` mediumtext DEFAULT NULL,
  `itemtype` varchar(255) NOT NULL DEFAULT '' COMMENT 'itemtype used for glpi objects and dropdown question types',
  `values` mediumtext DEFAULT NULL,
  `description` mediumtext DEFAULT NULL,
  `row` int(11) NOT NULL DEFAULT 0,
  `col` int(11) NOT NULL DEFAULT 0,
  `width` int(11) NOT NULL DEFAULT 0,
  `show_rule` int(11) NOT NULL DEFAULT 1,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_sections_id` (`plugin_formcreator_sections_id`),
  FULLTEXT KEY `Search` (`name`,`description`)
) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questions`
--

INSERT INTO `glpi_plugin_formcreator_questions` VALUES
(1,'E-mail',1,'email',1,0,'','','','',1,0,4,1,'796eb77d-aa543a3a-67884ae0e2e653.91764219'),
(2,'Telefone',1,'text',1,0,'','',NULL,'',2,0,4,1,'796eb77d-aa543a3a-67884b4dd88d38.80027616'),
(3,'Título',1,'text',1,0,'','',NULL,'',0,0,4,1,'796eb77d-aa543a3a-67884b805b1050.16681257'),
(5,'Informe mais detalhes',1,'textarea',1,0,'','',NULL,'',4,0,4,1,'796eb77d-aa543a3a-6788501bd36020.22476503'),
(6,'Categoria',1,'dropdown',1,0,'0','ITILCategory','{\"show_ticket_categories\":\"both\",\"show_tree_depth\":\"0\",\"show_tree_root\":\"0\",\"selectable_tree_root\":\"0\",\"entity_restrict\":\"2\"}','',3,0,4,1,'796eb77d-aa543a3a-67885b366157e8.76377185');

--
-- Table structure for table `glpi_plugin_formcreator_sections`
--

CREATE TABLE `glpi_plugin_formcreator_sections` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT 0,
  `order` int(11) NOT NULL DEFAULT 0,
  `show_rule` int(11) NOT NULL DEFAULT 1,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_forms_id` (`plugin_formcreator_forms_id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_sections`
--

INSERT INTO `glpi_plugin_formcreator_sections` VALUES
(1,'Novo chamado',1,1,1,'796eb77d-aa543a3a-678869f51e4271.61294880');

--
-- Table structure for table `glpi_plugin_formcreator_targetchanges`
--

CREATE TABLE `glpi_plugin_formcreator_targetchanges` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT 0,
  `target_name` varchar(255) NOT NULL DEFAULT '',
  `changetemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `impactcontent` longtext DEFAULT NULL,
  `controlistcontent` longtext DEFAULT NULL,
  `rolloutplancontent` longtext DEFAULT NULL,
  `backoutplancontent` longtext DEFAULT NULL,
  `checklistcontent` longtext DEFAULT NULL,
  `due_date_rule` int(11) NOT NULL DEFAULT 1,
  `due_date_question` int(10) unsigned NOT NULL DEFAULT 0,
  `due_date_value` tinyint(4) DEFAULT NULL,
  `due_date_period` int(11) NOT NULL DEFAULT 0,
  `urgency_rule` int(11) NOT NULL DEFAULT 1,
  `urgency_question` int(10) unsigned NOT NULL DEFAULT 0,
  `validation_followup` tinyint(1) NOT NULL DEFAULT 1,
  `destination_entity` int(11) NOT NULL DEFAULT 1,
  `destination_entity_value` int(10) unsigned NOT NULL DEFAULT 0,
  `tag_type` int(11) NOT NULL DEFAULT 1,
  `tag_questions` varchar(255) NOT NULL DEFAULT '',
  `tag_specifics` varchar(255) NOT NULL DEFAULT '',
  `category_rule` int(11) NOT NULL DEFAULT 1,
  `category_question` int(10) unsigned NOT NULL DEFAULT 0,
  `commonitil_validation_rule` int(11) NOT NULL DEFAULT 1,
  `commonitil_validation_question` varchar(255) DEFAULT NULL,
  `show_rule` int(11) NOT NULL DEFAULT 1,
  `sla_rule` int(11) NOT NULL DEFAULT 1,
  `sla_question_tto` int(10) unsigned NOT NULL DEFAULT 0,
  `sla_question_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `ola_rule` int(11) NOT NULL DEFAULT 1,
  `ola_question_tto` int(10) unsigned NOT NULL DEFAULT 0,
  `ola_question_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targetchanges`
--


--
-- Table structure for table `glpi_plugin_formcreator_targetproblems`
--

CREATE TABLE `glpi_plugin_formcreator_targetproblems` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT 0,
  `target_name` varchar(255) NOT NULL DEFAULT '',
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `impactcontent` longtext DEFAULT NULL,
  `causecontent` longtext DEFAULT NULL,
  `symptomcontent` longtext DEFAULT NULL,
  `urgency_rule` int(11) NOT NULL DEFAULT 1,
  `urgency_question` int(10) unsigned NOT NULL DEFAULT 0,
  `destination_entity` int(11) NOT NULL DEFAULT 1,
  `destination_entity_value` int(10) unsigned NOT NULL DEFAULT 0,
  `tag_type` int(11) NOT NULL DEFAULT 1,
  `tag_questions` varchar(255) NOT NULL DEFAULT '',
  `tag_specifics` varchar(255) NOT NULL DEFAULT '',
  `category_rule` int(11) NOT NULL DEFAULT 1,
  `category_question` int(10) unsigned NOT NULL DEFAULT 0,
  `show_rule` int(11) NOT NULL DEFAULT 1,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targetproblems`
--


--
-- Table structure for table `glpi_plugin_formcreator_targets_actors`
--

CREATE TABLE `glpi_plugin_formcreator_targets_actors` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(255) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `actor_role` int(11) NOT NULL DEFAULT 1,
  `actor_type` int(11) NOT NULL DEFAULT 1,
  `actor_value` int(10) unsigned NOT NULL DEFAULT 0,
  `use_notification` tinyint(1) NOT NULL DEFAULT 1,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targets_actors`
--

INSERT INTO `glpi_plugin_formcreator_targets_actors` VALUES
(1,'PluginFormcreatorTargetTicket',1,1,1,0,1,'796eb77d-aa543a3a-67885103cbf4a4.51582075');

--
-- Table structure for table `glpi_plugin_formcreator_targettickets`
--

CREATE TABLE `glpi_plugin_formcreator_targettickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT 0,
  `target_name` varchar(255) NOT NULL DEFAULT '',
  `source_rule` int(11) NOT NULL DEFAULT 0,
  `source_question` int(11) NOT NULL DEFAULT 0,
  `type_rule` int(11) NOT NULL DEFAULT 0,
  `type_question` int(10) unsigned NOT NULL DEFAULT 0,
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `due_date_rule` int(11) NOT NULL DEFAULT 1,
  `due_date_question` int(10) unsigned NOT NULL DEFAULT 0,
  `due_date_value` tinyint(4) DEFAULT NULL,
  `due_date_period` int(11) NOT NULL DEFAULT 0,
  `urgency_rule` int(11) NOT NULL DEFAULT 1,
  `urgency_question` int(10) unsigned NOT NULL DEFAULT 0,
  `validation_followup` tinyint(1) NOT NULL DEFAULT 1,
  `destination_entity` int(11) NOT NULL DEFAULT 1,
  `destination_entity_value` int(10) unsigned NOT NULL DEFAULT 0,
  `tag_type` int(11) NOT NULL DEFAULT 1,
  `tag_questions` varchar(255) NOT NULL DEFAULT '',
  `tag_specifics` varchar(255) NOT NULL DEFAULT '',
  `category_rule` int(11) NOT NULL DEFAULT 1,
  `category_question` int(10) unsigned NOT NULL DEFAULT 0,
  `associate_rule` int(11) NOT NULL DEFAULT 1,
  `associate_question` int(10) unsigned NOT NULL DEFAULT 0,
  `location_rule` int(11) NOT NULL DEFAULT 1,
  `location_question` int(10) unsigned NOT NULL DEFAULT 0,
  `commonitil_validation_rule` int(11) NOT NULL DEFAULT 1,
  `commonitil_validation_question` varchar(255) DEFAULT NULL,
  `show_rule` int(11) NOT NULL DEFAULT 1,
  `sla_rule` int(11) NOT NULL DEFAULT 1,
  `sla_question_tto` int(10) unsigned NOT NULL DEFAULT 0,
  `sla_question_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `ola_rule` int(11) NOT NULL DEFAULT 1,
  `ola_question_tto` int(10) unsigned NOT NULL DEFAULT 0,
  `ola_question_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targettickets`
--

INSERT INTO `glpi_plugin_formcreator_targettickets` VALUES
(1,'Novo chamado',1,'##answer_3##',1,7,1,1,1,'<p>##FULLFORM##</p>',0,0,-30,1,1,0,1,1,0,1,'','',3,6,1,0,1,0,1,'0',1,1,0,0,1,0,0,'796eb77d-aa543a3a-67885103c73022.84699840');

--
-- Table structure for table `glpi_plugins`
--

CREATE TABLE `glpi_plugins` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `directory` varchar(255) NOT NULL,
  `name` varchar(255) NOT NULL,
  `version` varchar(255) NOT NULL,
  `state` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PLUGIN_* constant',
  `author` varchar(255) DEFAULT NULL,
  `homepage` varchar(255) DEFAULT NULL,
  `license` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`directory`),
  KEY `name` (`name`),
  KEY `state` (`state`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugins`
--

INSERT INTO `glpi_plugins` VALUES
(1,'formcreator','Form Creator','2.13.9',1,'<a href=\"http://www.teclib.com\">Teclib\'</a>','https://github.com/pluginsGLPI/formcreator','<a href=\"/marketplace/formcreator/LICENSE.md\" target=\"_blank\">GPLv2</a>');

--
-- Table structure for table `glpi_plugs`
--

CREATE TABLE `glpi_plugs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugs`
--


--
-- Table structure for table `glpi_printerlogs`
--

CREATE TABLE `glpi_printerlogs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `printers_id` int(10) unsigned NOT NULL,
  `total_pages` int(11) NOT NULL DEFAULT 0,
  `bw_pages` int(11) NOT NULL DEFAULT 0,
  `color_pages` int(11) NOT NULL DEFAULT 0,
  `rv_pages` int(11) NOT NULL DEFAULT 0,
  `prints` int(11) NOT NULL DEFAULT 0,
  `bw_prints` int(11) NOT NULL DEFAULT 0,
  `color_prints` int(11) NOT NULL DEFAULT 0,
  `copies` int(11) NOT NULL DEFAULT 0,
  `bw_copies` int(11) NOT NULL DEFAULT 0,
  `color_copies` int(11) NOT NULL DEFAULT 0,
  `scanned` int(11) NOT NULL DEFAULT 0,
  `date` date DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `faxed` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`printers_id`,`date`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printerlogs`
--


--
-- Table structure for table `glpi_printermodels`
--

CREATE TABLE `glpi_printermodels` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `product_number` varchar(255) DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `picture_front` text DEFAULT NULL,
  `picture_rear` text DEFAULT NULL,
  `pictures` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printermodels`
--


--
-- Table structure for table `glpi_printers`
--

CREATE TABLE `glpi_printers` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `contact` varchar(255) DEFAULT NULL,
  `contact_num` varchar(255) DEFAULT NULL,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `serial` varchar(255) DEFAULT NULL,
  `otherserial` varchar(255) DEFAULT NULL,
  `have_serial` tinyint(4) NOT NULL DEFAULT 0,
  `have_parallel` tinyint(4) NOT NULL DEFAULT 0,
  `have_usb` tinyint(4) NOT NULL DEFAULT 0,
  `have_wifi` tinyint(4) NOT NULL DEFAULT 0,
  `have_ethernet` tinyint(4) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `memory_size` varchar(255) DEFAULT NULL,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  `networks_id` int(10) unsigned NOT NULL DEFAULT 0,
  `printertypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `printermodels_id` int(10) unsigned NOT NULL DEFAULT 0,
  `manufacturers_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_global` tinyint(4) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `is_template` tinyint(4) NOT NULL DEFAULT 0,
  `template_name` varchar(255) DEFAULT NULL,
  `init_pages_counter` int(11) NOT NULL DEFAULT 0,
  `last_pages_counter` int(11) NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id` int(10) unsigned NOT NULL DEFAULT 0,
  `states_id` int(10) unsigned NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_dynamic` tinyint(4) NOT NULL DEFAULT 0,
  `uuid` varchar(255) DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `sysdescr` text DEFAULT NULL,
  `last_inventory_update` timestamp NULL DEFAULT NULL,
  `snmpcredentials_id` int(10) unsigned NOT NULL DEFAULT 0,
  `autoupdatesystems_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_global` (`is_global`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `printermodels_id` (`printermodels_id`),
  KEY `networks_id` (`networks_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `printertypes_id` (`printertypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `last_pages_counter` (`last_pages_counter`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `uuid` (`uuid`),
  KEY `date_creation` (`date_creation`),
  KEY `snmpcredentials_id` (`snmpcredentials_id`),
  KEY `autoupdatesystems_id` (`autoupdatesystems_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printers`
--


--
-- Table structure for table `glpi_printers_cartridgeinfos`
--

CREATE TABLE `glpi_printers_cartridgeinfos` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `printers_id` int(10) unsigned NOT NULL,
  `property` varchar(255) NOT NULL,
  `value` varchar(255) NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `printers_id` (`printers_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printers_cartridgeinfos`
--


--
-- Table structure for table `glpi_printertypes`
--

CREATE TABLE `glpi_printertypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printertypes`
--


--
-- Table structure for table `glpi_problemcosts`
--

CREATE TABLE `glpi_problemcosts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `cost_time` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_fixed` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_material` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `budgets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `problems_id` (`problems_id`),
  KEY `begin_date` (`begin_date`),
  KEY `end_date` (`end_date`),
  KEY `entities_id` (`entities_id`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemcosts`
--


--
-- Table structure for table `glpi_problems`
--

CREATE TABLE `glpi_problems` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `status` int(11) NOT NULL DEFAULT 1,
  `content` longtext DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `solvedate` timestamp NULL DEFAULT NULL,
  `closedate` timestamp NULL DEFAULT NULL,
  `time_to_resolve` timestamp NULL DEFAULT NULL,
  `users_id_recipient` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_lastupdater` int(10) unsigned NOT NULL DEFAULT 0,
  `urgency` int(11) NOT NULL DEFAULT 1,
  `impact` int(11) NOT NULL DEFAULT 1,
  `priority` int(11) NOT NULL DEFAULT 1,
  `itilcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `impactcontent` longtext DEFAULT NULL,
  `causecontent` longtext DEFAULT NULL,
  `symptomcontent` longtext DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `begin_waiting_date` timestamp NULL DEFAULT NULL,
  `waiting_duration` int(11) NOT NULL DEFAULT 0,
  `close_delay_stat` int(11) NOT NULL DEFAULT 0,
  `solve_delay_stat` int(11) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date` (`date`),
  KEY `closedate` (`closedate`),
  KEY `status` (`status`),
  KEY `priority` (`priority`),
  KEY `date_mod` (`date_mod`),
  KEY `itilcategories_id` (`itilcategories_id`),
  KEY `users_id_recipient` (`users_id_recipient`),
  KEY `solvedate` (`solvedate`),
  KEY `urgency` (`urgency`),
  KEY `impact` (`impact`),
  KEY `time_to_resolve` (`time_to_resolve`),
  KEY `users_id_lastupdater` (`users_id_lastupdater`),
  KEY `date_creation` (`date_creation`),
  KEY `locations_id` (`locations_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems`
--


--
-- Table structure for table `glpi_problems_suppliers`
--

CREATE TABLE `glpi_problems_suppliers` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `suppliers_id` int(10) unsigned NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(4) NOT NULL DEFAULT 0,
  `alternative_email` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`type`,`suppliers_id`),
  KEY `group` (`suppliers_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems_suppliers`
--


--
-- Table structure for table `glpi_problems_tickets`
--

CREATE TABLE `glpi_problems_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`tickets_id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems_tickets`
--


--
-- Table structure for table `glpi_problems_users`
--

CREATE TABLE `glpi_problems_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(4) NOT NULL DEFAULT 0,
  `alternative_email` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`type`,`users_id`,`alternative_email`),
  KEY `user` (`users_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems_users`
--


--
-- Table structure for table `glpi_problemtasks`
--

CREATE TABLE `glpi_problemtasks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) DEFAULT NULL,
  `problems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `taskcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_editor` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `state` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `tasktemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `timeline_position` tinyint(4) NOT NULL DEFAULT 0,
  `is_private` tinyint(4) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `problems_id` (`problems_id`),
  KEY `users_id` (`users_id`),
  KEY `users_id_editor` (`users_id_editor`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `state` (`state`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `tasktemplates_id` (`tasktemplates_id`),
  KEY `is_private` (`is_private`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtasks`
--


--
-- Table structure for table `glpi_problemtemplatehiddenfields`
--

CREATE TABLE `glpi_problemtemplatehiddenfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problemtemplates_id`,`num`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplatehiddenfields`
--


--
-- Table structure for table `glpi_problemtemplatemandatoryfields`
--

CREATE TABLE `glpi_problemtemplatemandatoryfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problemtemplates_id`,`num`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplatemandatoryfields`
--

INSERT INTO `glpi_problemtemplatemandatoryfields` VALUES
(1,1,21);

--
-- Table structure for table `glpi_problemtemplatepredefinedfields`
--

CREATE TABLE `glpi_problemtemplatepredefinedfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  `value` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplatepredefinedfields`
--


--
-- Table structure for table `glpi_problemtemplates`
--

CREATE TABLE `glpi_problemtemplates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplates`
--

INSERT INTO `glpi_problemtemplates` VALUES
(1,'Default',0,1,NULL);

--
-- Table structure for table `glpi_profilerights`
--

CREATE TABLE `glpi_profilerights` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `profiles_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `rights` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`profiles_id`,`name`),
  KEY `name` (`name`)
) ENGINE=InnoDB AUTO_INCREMENT=756 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profilerights`
--

INSERT INTO `glpi_profilerights` VALUES
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(2,1,'monitor',0),
(3,1,'software',0),
(4,1,'networking',0),
(5,1,'internet',0),
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(148,3,'internet',31),
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(602,1,'devicesimcard_pinpuk',0),
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(604,3,'devicesimcard_pinpuk',3),
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(606,5,'devicesimcard_pinpuk',0),
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(608,7,'devicesimcard_pinpuk',3),
(609,8,'devicesimcard_pinpuk',1),
(610,1,'certificate',0),
(611,2,'certificate',33),
(612,3,'certificate',127),
(613,4,'certificate',255),
(614,5,'certificate',0),
(615,6,'certificate',127),
(616,7,'certificate',127),
(617,8,'certificate',33),
(618,1,'datacenter',0),
(619,2,'datacenter',1),
(620,3,'datacenter',31),
(621,4,'datacenter',31),
(622,5,'datacenter',0),
(623,6,'datacenter',31),
(624,7,'datacenter',31),
(625,8,'datacenter',1),
(626,4,'rule_asset',1047),
(627,1,'personalization',3),
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(629,3,'personalization',3),
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(661,5,'externalevent',0),
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(665,1,'dashboard',0),
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(693,5,'pendingreason',1),
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(697,1,'database',0),
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(700,4,'database',31),
(701,5,'database',0),
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(704,8,'database',1),
(705,1,'recurrentchange',0),
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(713,1,'locked_field',0),
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(753,4,'system_logs',1),
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(755,1,'system_logs',0);

--
-- Table structure for table `glpi_profiles`
--

CREATE TABLE `glpi_profiles` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `interface` varchar(255) DEFAULT 'helpdesk',
  `is_default` tinyint(4) NOT NULL DEFAULT 0,
  `helpdesk_hardware` int(11) NOT NULL DEFAULT 0,
  `helpdesk_item_type` text DEFAULT NULL,
  `ticket_status` text DEFAULT NULL COMMENT 'json encoded array of from/dest allowed status change',
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `problem_status` text DEFAULT NULL COMMENT 'json encoded array of from/dest allowed status change',
  `create_ticket_on_login` tinyint(4) NOT NULL DEFAULT 0,
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `changetemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `change_status` text DEFAULT NULL COMMENT 'json encoded array of from/dest allowed status change',
  `managed_domainrecordtypes` text DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `interface` (`interface`),
  KEY `is_default` (`is_default`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `tickettemplates_id` (`tickettemplates_id`),
  KEY `changetemplates_id` (`changetemplates_id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=9 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles`
--

INSERT INTO `glpi_profiles` VALUES
(1,'Usuário Padrão','helpdesk',1,1,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\",\"DCRoom\",\"Rack\",\"Enclosure\",\"Database\"]','{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}','2025-01-29 03:17:03','','[]',0,0,0,0,NULL,'[]',NULL),
(2,'Observer','central',0,1,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[]',NULL),
(3,'Admin','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[-1]',NULL),
(4,'Super-Admin','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[-1]',NULL),
(5,'Wintech','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]','[]','2025-01-03 01:33:28','','[]',1,0,0,0,NULL,'[]',NULL),
(6,'Technician','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[]',NULL),
(7,'Supervisor','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[]',NULL),
(8,'Read-Only','central',0,0,'[]','{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"6\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}',NULL,'This profile defines read-only access. It is used when objects are locked. It can also be used to give to users rights to unlock objects.','{\"1\":{\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"2\":{\"1\":0,\"7\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"3\":{\"1\":0,\"7\":0,\"2\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0}}',0,0,0,0,'{\"1\":{\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"9\":{\"1\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"10\":{\"1\":0,\"9\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"9\":0,\"10\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"11\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"12\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0}}','[]',NULL);

--
-- Table structure for table `glpi_profiles_reminders`
--

CREATE TABLE `glpi_profiles_reminders` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `reminders_id` int(10) unsigned NOT NULL DEFAULT 0,
  `profiles_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `no_entity_restriction` tinyint(4) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `reminders_id` (`reminders_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles_reminders`
--


--
-- Table structure for table `glpi_profiles_rssfeeds`
--

CREATE TABLE `glpi_profiles_rssfeeds` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `rssfeeds_id` int(10) unsigned NOT NULL DEFAULT 0,
  `profiles_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `no_entity_restriction` tinyint(4) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `rssfeeds_id` (`rssfeeds_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles_rssfeeds`
--


--
-- Table structure for table `glpi_profiles_users`
--

CREATE TABLE `glpi_profiles_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `profiles_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 1,
  `is_dynamic` tinyint(4) NOT NULL DEFAULT 0,
  `is_default_profile` tinyint(4) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `users_id` (`users_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_dynamic` (`is_dynamic`)
) ENGINE=InnoDB AUTO_INCREMENT=18 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles_users`
--

INSERT INTO `glpi_profiles_users` VALUES
(7,8,4,0,1,0,0),
(10,8,5,0,1,0,0),
(11,9,1,2,0,0,0),
(14,7,4,0,1,0,0),
(15,10,5,0,1,0,0),
(16,7,5,3,1,0,0),
(17,7,4,3,1,0,0);

--
-- Table structure for table `glpi_projectcosts`
--

CREATE TABLE `glpi_projectcosts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `projects_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `cost` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `budgets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
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  KEY `name` (`name`),
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  KEY `is_recursive` (`is_recursive`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projectcosts`
--


--
-- Table structure for table `glpi_projects`
--

CREATE TABLE `glpi_projects` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `code` varchar(255) DEFAULT NULL,
  `priority` int(11) NOT NULL DEFAULT 1,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
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  `projecttypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id` int(10) unsigned NOT NULL DEFAULT 0,
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `percent_done` int(11) NOT NULL DEFAULT 0,
  `auto_percent_done` tinyint(4) NOT NULL DEFAULT 0,
  `show_on_global_gantt` tinyint(4) NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `comment` longtext DEFAULT NULL,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `projecttemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_template` tinyint(4) NOT NULL DEFAULT 0,
  `template_name` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `code` (`code`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_deleted` (`is_deleted`),
  KEY `projects_id` (`projects_id`),
  KEY `projectstates_id` (`projectstates_id`),
  KEY `projecttypes_id` (`projecttypes_id`),
  KEY `priority` (`priority`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
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  KEY `plan_start_date` (`plan_start_date`),
  KEY `plan_end_date` (`plan_end_date`),
  KEY `real_start_date` (`real_start_date`),
  KEY `real_end_date` (`real_end_date`),
  KEY `percent_done` (`percent_done`),
  KEY `show_on_global_gantt` (`show_on_global_gantt`),
  KEY `date_creation` (`date_creation`),
  KEY `projecttemplates_id` (`projecttemplates_id`),
  KEY `is_template` (`is_template`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projects`
--


--
-- Table structure for table `glpi_projectstates`
--

CREATE TABLE `glpi_projectstates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `color` varchar(255) DEFAULT NULL,
  `is_finished` tinyint(4) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_finished` (`is_finished`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projectstates`
--

INSERT INTO `glpi_projectstates` VALUES
(1,'New',NULL,'#06ff00',0,NULL,NULL),
(2,'Processing',NULL,'#ffb800',0,NULL,NULL),
(3,'Closed',NULL,'#ff0000',1,NULL,NULL);

--
-- Table structure for table `glpi_projecttasklinks`
--

CREATE TABLE `glpi_projecttasklinks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `projecttasks_id_source` int(10) unsigned NOT NULL,
  `source_uuid` varchar(255) NOT NULL,
  `projecttasks_id_target` int(10) unsigned NOT NULL,
  `target_uuid` varchar(255) NOT NULL,
  `type` tinyint(4) NOT NULL DEFAULT 0,
  `lag` smallint(6) DEFAULT 0,
  `lead` smallint(6) DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `projecttasks_id_source` (`projecttasks_id_source`),
  KEY `projecttasks_id_target` (`projecttasks_id_target`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projecttasklinks`
--


--
-- Table structure for table `glpi_projecttasks`
--

CREATE TABLE `glpi_projecttasks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) DEFAULT NULL,
  `name` varchar(255) DEFAULT NULL,
  `content` longtext DEFAULT NULL,
  `comment` longtext DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
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  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
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  `effective_duration` int(11) NOT NULL DEFAULT 0,
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  `auto_percent_done` tinyint(4) NOT NULL DEFAULT 0,
  `is_milestone` tinyint(4) NOT NULL DEFAULT 0,
  `projecttasktemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_template` tinyint(4) NOT NULL DEFAULT 0,
  `template_name` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `name` (`name`),
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  KEY `projects_id` (`projects_id`),
  KEY `projecttasks_id` (`projecttasks_id`),
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  KEY `date_mod` (`date_mod`),
  KEY `users_id` (`users_id`),
  KEY `plan_start_date` (`plan_start_date`),
  KEY `plan_end_date` (`plan_end_date`),
  KEY `real_start_date` (`real_start_date`),
  KEY `real_end_date` (`real_end_date`),
  KEY `percent_done` (`percent_done`),
  KEY `projectstates_id` (`projectstates_id`),
  KEY `projecttasktypes_id` (`projecttasktypes_id`),
  KEY `projecttasktemplates_id` (`projecttasktemplates_id`),
  KEY `is_template` (`is_template`),
  KEY `is_milestone` (`is_milestone`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projecttasks`
--


--
-- Table structure for table `glpi_projecttasks_tickets`
--

CREATE TABLE `glpi_projecttasks_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `projecttasks_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`projecttasks_id`),
  KEY `projects_id` (`projecttasks_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projecttasks_tickets`
--


--
-- Table structure for table `glpi_projecttaskteams`
--

CREATE TABLE `glpi_projecttaskteams` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `projecttasks_id` int(10) unsigned NOT NULL DEFAULT 0,
  `itemtype` varchar(100) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`projecttasks_id`,`itemtype`,`items_id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projecttaskteams`
--


--
-- Table structure for table `glpi_projecttasktemplates`
--

CREATE TABLE `glpi_projecttasktemplates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `description` longtext DEFAULT NULL,
  `comment` longtext DEFAULT NULL,
  `projects_id` int(10) unsigned NOT NULL DEFAULT 0,
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  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `planned_duration` int(11) NOT NULL DEFAULT 0,
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  KEY `name` (`name`),
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  KEY `projecttasks_id` (`projecttasks_id`),
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  KEY `real_end_date` (`real_end_date`),
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--
-- Dumping data for table `glpi_projecttasktemplates`
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--
-- Table structure for table `glpi_projecttasktypes`
--

CREATE TABLE `glpi_projecttasktypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
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  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projecttasktypes`
--


--
-- Table structure for table `glpi_projectteams`
--

CREATE TABLE `glpi_projectteams` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `projects_id` int(10) unsigned NOT NULL DEFAULT 0,
  `itemtype` varchar(100) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`projects_id`,`itemtype`,`items_id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projectteams`
--


--
-- Table structure for table `glpi_projecttypes`
--

CREATE TABLE `glpi_projecttypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_projecttypes`
--


--
-- Table structure for table `glpi_queuednotifications`
--

CREATE TABLE `glpi_queuednotifications` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `notificationtemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `sent_try` int(11) NOT NULL DEFAULT 0,
  `create_time` timestamp NULL DEFAULT NULL,
  `send_time` timestamp NULL DEFAULT NULL,
  `sent_time` timestamp NULL DEFAULT NULL,
  `name` text DEFAULT NULL,
  `sender` text DEFAULT NULL,
  `sendername` text DEFAULT NULL,
  `recipient` text DEFAULT NULL,
  `recipientname` text DEFAULT NULL,
  `replyto` text DEFAULT NULL,
  `replytoname` text DEFAULT NULL,
  `headers` text DEFAULT NULL,
  `body_html` longtext DEFAULT NULL,
  `body_text` longtext DEFAULT NULL,
  `messageid` text DEFAULT NULL,
  `documents` text DEFAULT NULL,
  `mode` varchar(20) NOT NULL COMMENT 'See Notification_NotificationTemplate::MODE_* constants',
  `event` varchar(255) DEFAULT NULL,
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  KEY `item` (`itemtype`,`items_id`,`notificationtemplates_id`),
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  KEY `sent_time` (`sent_time`),
  KEY `mode` (`mode`),
  KEY `notificationtemplates_id` (`notificationtemplates_id`),
  KEY `recipient` (`recipient`(255))
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--
-- Dumping data for table `glpi_queuednotifications`
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INSERT INTO `glpi_queuednotifications` VALUES
(128,'Ticket',43,4,2,1,6,'2025-01-17 12:02:32','2025-01-20 11:19:23',NULL,'[GLPI #0000043] Encerramento do chamado Lentidão jose.carmo@tecnomulti.com','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000043] Encerramento do chamado Lentid&#38;atilde;o jose.carmo@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_43\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_43&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Lentid&#38;atilde;o jose.carmo@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:16-01-2025 07:59 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:17-01-2025 09:02 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Lentidão&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 8695-4083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;O notebook não está abrindo mais de 2 &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 16-01-2025 10:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [16-01-2025 10:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Foram excluídos arquivos de log da pasta winevt e deixaremos em observação se volta acontecer. Se sim, será necessário a reinstalação do sistema operacional.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;16-01-2025 10:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [16-01-2025 10:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Foi encontrada uma pasta do sistema operacional gerando logs quase que diariamente ocasionando a falta de espaço em disco. &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=9&#38;amp;itemtype=Ticket&#38;amp;items_id=43\" target=\"_blank\"&#62;&#60;img alt=\"796eb77d-b2d8e96f-67890626156559.26126155\" width=\"625\" src=\"/front/document.send.php?docid=9&#38;amp;itemtype=Ticket&#38;amp;items_id=43\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;16-01-2025 10:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [16-01-2025 09:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Olá, bom dia.&#60;/p&#62;\r\n&#60;p&#62;Posso acessar para verificar. Por favor me passe o ID do anydesk.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;16-01-2025 09:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_43 \n\n Chamado: Descrição\n\n Título : Lentidão jose.carmo@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 16-01-2025 07:59\n Data de fechamento : 17-01-2025 09:02\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Lentidão\n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81 8695-4083\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nO notebook não está abrindo mais de 2 \n \n\n Data da solução : 16-01-2025 10:21\n Tipo de solução : \n Solução : \n \n\n\n[16-01-2025 10:21]\nAutor Alex Cruz\nDescrição Foram excluídos arquivos de log da pasta winevt e deixaremos em observação se volta acontecer. Se sim, será necessário a reinstalação do sistema operacional.\nData de abertura 16-01-2025 10:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[16-01-2025 10:14]\nAutor Alex Cruz\nDescrição Foi encontrada uma pasta do sistema operacional gerando logs quase que diariamente ocasionando a falta de espaço em disco. \n\n[796eb77d-b2d8e96f-67890626156559.26126155] [https://oswintech.ddns.net/front/document.send.php?docid=9&#38;itemtype=Ticket&#38;items_id=43]\n\n \nData de abertura 16-01-2025 10:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[16-01-2025 09:47]\nAutor Alex Cruz\nDescrição Olá, bom dia.\n\nPosso acessar para verificar. Por favor me passe o ID do anydesk.\nData de abertura 16-01-2025 09:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-43/closed.1737115353.1801106496@test-ubuntu-glpi-vm','','mailing','closed'),
(129,'Ticket',43,4,2,1,6,'2025-01-17 12:02:32','2025-01-20 11:19:23',NULL,'[GLPI #0000043] Encerramento do chamado Lentidão jose.carmo@tecnomulti.com','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000043] Encerramento do chamado Lentid&#38;atilde;o jose.carmo@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_43\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_43&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Lentid&#38;atilde;o jose.carmo@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:16-01-2025 07:59 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:17-01-2025 09:02 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Lentidão&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 8695-4083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;O notebook não está abrindo mais de 2 &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 16-01-2025 10:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [16-01-2025 10:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Foram excluídos arquivos de log da pasta winevt e deixaremos em observação se volta acontecer. Se sim, será necessário a reinstalação do sistema operacional.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;16-01-2025 10:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [16-01-2025 10:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Foi encontrada uma pasta do sistema operacional gerando logs quase que diariamente ocasionando a falta de espaço em disco. &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=9&#38;amp;itemtype=Ticket&#38;amp;items_id=43\" target=\"_blank\"&#62;&#60;img alt=\"796eb77d-b2d8e96f-67890626156559.26126155\" width=\"625\" src=\"/front/document.send.php?docid=9&#38;amp;itemtype=Ticket&#38;amp;items_id=43\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;16-01-2025 10:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [16-01-2025 09:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Olá, bom dia.&#60;/p&#62;\r\n&#60;p&#62;Posso acessar para verificar. Por favor me passe o ID do anydesk.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;16-01-2025 09:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_43 \n\n Chamado: Descrição\n\n Título : Lentidão jose.carmo@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 16-01-2025 07:59\n Data de fechamento : 17-01-2025 09:02\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Lentidão\n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81 8695-4083\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nO notebook não está abrindo mais de 2 \n \n\n Data da solução : 16-01-2025 10:21\n Tipo de solução : \n Solução : \n \n\n\n[16-01-2025 10:21]\nAutor Alex Cruz\nDescrição Foram excluídos arquivos de log da pasta winevt e deixaremos em observação se volta acontecer. Se sim, será necessário a reinstalação do sistema operacional.\nData de abertura 16-01-2025 10:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[16-01-2025 10:14]\nAutor Alex Cruz\nDescrição Foi encontrada uma pasta do sistema operacional gerando logs quase que diariamente ocasionando a falta de espaço em disco. \n\n[796eb77d-b2d8e96f-67890626156559.26126155] [https://oswintech.ddns.net/front/document.send.php?docid=9&#38;itemtype=Ticket&#38;items_id=43]\n\n \nData de abertura 16-01-2025 10:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[16-01-2025 09:47]\nAutor Alex Cruz\nDescrição Olá, bom dia.\n\nPosso acessar para verificar. Por favor me passe o ID do anydesk.\nData de abertura 16-01-2025 09:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-43/closed.1737115353.61254663@test-ubuntu-glpi-vm','','mailing','closed'),
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text-decoration: underline;\"&#62;&#60;p&#62;Chamado em duplicidade&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;17-01-2025 09:03&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_36 \n\n Chamado: Descrição\n\n Título : MEMORIA CHEIA\n Requerentes :  tecnomulti  \n Data de abertura : 15-01-2025 16:02\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : Telefone: 81 8695-4083\n\nE-mail: jose.carmo@tecnomulti.com\n \n\n\n[17-01-2025 09:03]\nAutor Alex Cruz\nDescrição Chamado em duplicidade\nData de abertura 17-01-2025 09:03\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-36/add_followup.1737115404.1111753737@test-ubuntu-glpi-vm','','mailing','add_followup'),
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text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_36 \n\n Chamado: Descrição\n\n Título : MEMORIA CHEIA\n Requerentes :  tecnomulti  \n Data de abertura : 15-01-2025 16:02\n Data de fechamento : 17-01-2025 09:03\n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : Telefone: 81 8695-4083\n\nE-mail: jose.carmo@tecnomulti.com\n \n\n Data da solução : 17-01-2025 09:03\n Tipo de solução : \n Solução : \n \n\n\n[17-01-2025 09:03]\nAutor Alex Cruz\nDescrição Chamado em duplicidade\nData de abertura 17-01-2025 09:03\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-36/closed.1737115415.734685296@test-ubuntu-glpi-vm','','mailing','closed'),
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text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_36 \n\n Chamado: Descrição\n\n Título : MEMORIA CHEIA\n Requerentes :  tecnomulti  \n Data de abertura : 15-01-2025 16:02\n Data de fechamento : 17-01-2025 09:03\n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Rede/Internet  \n Descrição : Telefone: 81 8695-4083\n\nE-mail: jose.carmo@tecnomulti.com\n \n\n Data da solução : 17-01-2025 09:03\n Tipo de solução : \n Solução : \n \n\n\n[17-01-2025 09:03]\nAutor Alex Cruz\nDescrição Chamado em duplicidade\nData de abertura 17-01-2025 09:03\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-36/closed.1737115415.113260075@test-ubuntu-glpi-vm','','mailing','closed'),
(134,'PluginFormcreatorFormAnswer',8,29,2,1,6,'2025-01-17 14:47:06','2025-01-20 15:11:13',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 8 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=8&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 8 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=8\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-8/plugin_formcreator_form_created.1737125226.492089168@test-ubuntu-glpi-vm','','mailing','plugin_formcreator_form_created'),
(139,'Ticket',44,4,2,1,6,'2025-01-17 14:47:06','2025-01-20 15:11:13',NULL,'[GLPI #0000044] Novo chamado Problema no email. jayana.monte@tecnomulti.com','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000044] Novo chamado Problema no email. jayana.monte@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_44\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_44&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Problema no email. jayana.monte@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 11:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_44 \n\n Chamado: Descrição\n\n Título : Problema no email. jayana.monte@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 11:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Problema no email.\n2) E-MAIL : jayana.monte@tecnomulti.com\n3) TELEFONE : 81996609102\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nRecebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-44/new@test-ubuntu-glpi-vm','','mailing','new'),
(140,'Ticket',44,4,2,1,6,'2025-01-17 14:47:06','2025-01-20 15:11:13',NULL,'[GLPI #0000044] Novo chamado Problema no email. jayana.monte@tecnomulti.com','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000044] Novo chamado Problema no email. jayana.monte@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_44\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_44&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Problema no email. jayana.monte@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 11:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_44 \n\n Chamado: Descrição\n\n Título : Problema no email. jayana.monte@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 11:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Problema no email.\n2) E-MAIL : jayana.monte@tecnomulti.com\n3) TELEFONE : 81996609102\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nRecebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-44/new@test-ubuntu-glpi-vm','','mailing','new'),
(141,'Ticket',44,4,2,1,6,'2025-01-17 14:47:06','2025-01-20 15:11:13',NULL,'[GLPI #0000044] Novo chamado Problema no email. jayana.monte@tecnomulti.com','admsys@localhost','','alexcruzfab@hotmail.com','Alex Cruz',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000044] Novo chamado Problema no email. jayana.monte@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_44\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_44&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Problema no email. jayana.monte@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 11:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_44 \n\n Chamado: Descrição\n\n Título : Problema no email. jayana.monte@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 11:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Problema no email.\n2) E-MAIL : jayana.monte@tecnomulti.com\n3) TELEFONE : 81996609102\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nRecebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-44/new@test-ubuntu-glpi-vm','','mailing','new'),
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Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_44 \n\n Chamado: Descrição\n\n Título : Problema no email. jayana.monte@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 11:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Problema no email.\n2) E-MAIL : jayana.monte@tecnomulti.com\n3) TELEFONE : 81996609102\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nRecebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-44/new@test-ubuntu-glpi-vm','','mailing','new'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_44\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_44&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Problema no email. jayana.monte@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 11:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [17-01-2025 14:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde Jayana, verificamos aqui e realmente sua caixa já estava com mais de 80% de uso, poderia ver qual o remetente e mandar um print do email por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;17-01-2025 14:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_44 \n\n Chamado: Descrição\n\n Título : Problema no email. jayana.monte@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 11:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Problema no email.\n2) E-MAIL : jayana.monte@tecnomulti.com\n3) TELEFONE : 81996609102\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nRecebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.\n \n\n\n[17-01-2025 14:57]\nAutor Luan Medeiros\nDescrição Boa tarde Jayana, verificamos aqui e realmente sua caixa já estava com mais de 80% de uso, poderia ver qual o remetente e mandar um print do email por favor.\nData de abertura 17-01-2025 14:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-44/add_followup.1737136664.1658967707@test-ubuntu-glpi-vm','','mailing','add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_44\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_44&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Problema no email. jayana.monte@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 11:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [17-01-2025 14:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde Jayana, verificamos aqui e realmente sua caixa já estava com mais de 80% de uso, poderia ver qual o remetente e mandar um print do email por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;17-01-2025 14:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_44 \n\n Chamado: Descrição\n\n Título : Problema no email. jayana.monte@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 11:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Problema no email.\n2) E-MAIL : jayana.monte@tecnomulti.com\n3) TELEFONE : 81996609102\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nRecebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.\n \n\n\n[17-01-2025 14:57]\nAutor Luan Medeiros\nDescrição Boa tarde Jayana, verificamos aqui e realmente sua caixa já estava com mais de 80% de uso, poderia ver qual o remetente e mandar um print do email por favor.\nData de abertura 17-01-2025 14:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-44/add_followup.1737136664.2083589122@test-ubuntu-glpi-vm','','mailing','add_followup'),
(145,'PluginFormcreatorFormAnswer',9,29,2,1,6,'2025-01-17 18:01:10','2025-01-20 15:11:13',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 9 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=9&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 9 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=9\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-9/plugin_formcreator_form_created.1737136870.37367739@test-ubuntu-glpi-vm','','mailing','plugin_formcreator_form_created'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_45\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_45&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_45 \n\n Chamado: Descrição\n\n Título : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 15:01\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nEu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-45/new@test-ubuntu-glpi-vm','','mailing','new'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_45\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_45&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; 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Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_45\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_45&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; 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[20-01-2025 08:08]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:08&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:08]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:08&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_45 \n\n Chamado: Descrição\n\n Título : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 15:01\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nEu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n \n\n\n[20-01-2025 08:08]\nAutor Luan Medeiros\nDescrição Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 20-01-2025 08:08\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-45/add_followup.1737371293.1578887420@oswintech.ddns.net','','mailing','add_followup'),
(156,'PluginFormcreatorFormAnswer',10,29,2,1,6,'2025-01-20 11:22:02','2025-01-21 14:46:39',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 10 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=10&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 10 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=10\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-10/plugin_formcreator_form_created.1737372122.120457618@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
(157,'Ticket',46,4,2,1,0,'2025-01-20 11:22:02','2025-01-20 11:22:02','2025-01-20 11:22:07','[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE',NULL,'','9',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(158,'Ticket',46,4,2,1,0,'2025-01-20 11:22:02','2025-01-20 11:22:02','2025-01-30 15:37:32','[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(159,'Ticket',46,4,2,1,0,'2025-01-20 11:22:02','2025-01-20 11:22:02','2025-01-30 15:49:46','[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE',NULL,'','10',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(160,'Ticket',46,4,2,1,0,'2025-01-20 11:22:02','2025-01-20 11:22:02','2025-01-21 02:39:16','[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE',NULL,'','7',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(161,'Ticket',46,4,2,1,6,'2025-01-20 11:22:02','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/new@oswintech.ddns.net','','mailing','new'),
(162,'Ticket',46,4,2,1,6,'2025-01-20 11:22:02','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/new@oswintech.ddns.net','','mailing','new'),
(163,'Ticket',46,4,2,1,6,'2025-01-20 11:22:02','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','alexcruzfab@hotmail.com','Alex Cruz',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/new@oswintech.ddns.net','','mailing','new'),
(164,'Ticket',46,4,2,1,6,'2025-01-20 11:22:02','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','p.victordsouza@gmail.com','Paulo Victor Souza',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo chamado KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/new@oswintech.ddns.net','','mailing','new'),
(165,'Ticket',46,4,2,1,6,'2025-01-20 11:23:38','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- karla.minelly@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Favor, falar comigo pelo whatsapp.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - karla.minelly@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n[20-01-2025 08:23]\nAutor Alex Cruz\nDescrição Bom dia,\n\n \n\nFavor, falar comigo pelo whatsapp.\nData de abertura 20-01-2025 08:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/add_followup.1737372218.1350685846@oswintech.ddns.net','','mailing','add_followup'),
(166,'Ticket',46,4,2,1,6,'2025-01-20 11:23:38','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- karla.minelly@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Favor, falar comigo pelo whatsapp.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - karla.minelly@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n[20-01-2025 08:23]\nAutor Alex Cruz\nDescrição Bom dia,\n\n \n\nFavor, falar comigo pelo whatsapp.\nData de abertura 20-01-2025 08:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/add_followup.1737372218.1535432078@oswintech.ddns.net','','mailing','add_followup'),
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Se precisar novamente, favor abrir outro chamado. \nData de abertura 20-01-2025 10:30\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[14-01-2025 17:07]\nAutor Luan Medeiros\nDescrição Boa tarde, seria instalação?\nData de abertura 14-01-2025 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-32/add_followup.1737379858.620151137@oswintech.ddns.net','','mailing','add_followup'),
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Se precisar novamente, favor abrir outro chamado. \nData de abertura 20-01-2025 10:30\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[14-01-2025 17:07]\nAutor Luan Medeiros\nDescrição Boa tarde, seria instalação?\nData de abertura 14-01-2025 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-32/closed.1737379863.474630752@oswintech.ddns.net','','mailing','closed'),
(173,'PluginFormcreatorFormAnswer',11,29,2,1,6,'2025-01-20 13:39:01','2025-01-21 14:46:39',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 11 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=11&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 11 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=11\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-11/plugin_formcreator_form_created.1737380341.1972143942@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
(174,'Ticket',47,4,2,1,0,'2025-01-20 13:39:01','2025-01-20 13:39:01','2025-01-20 13:39:04','[GLPI #0000047] Novo chamado Instalação de vpn',NULL,'','9',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_47 \n\n Chamado: Descrição\n\n Título : Instalação de vpn\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 10:39\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Instalação de vpn\n2) E-MAIL : gilberto.silva@tecnomulti.com\n3) TELEFONE : 81991391898\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \nInstalação de vpn\n\n \n\n \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(175,'Ticket',47,4,2,1,0,'2025-01-20 13:39:01','2025-01-20 13:39:01','2025-01-30 15:37:32','[GLPI #0000047] Novo chamado Instalação de vpn',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_47 \n\n Chamado: Descrição\n\n Título : Instalação de vpn\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 10:39\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Instalação de vpn\n2) E-MAIL : gilberto.silva@tecnomulti.com\n3) TELEFONE : 81991391898\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \nInstalação de vpn\n\n \n\n \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
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(182,'PluginFormcreatorFormAnswer',12,29,2,1,6,'2025-01-20 14:05:41','2025-01-21 14:46:39',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 12 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=12&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 12 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=12\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-12/plugin_formcreator_form_created.1737381942.89432198@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
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(184,'Ticket',48,4,2,1,0,'2025-01-20 14:05:41','2025-01-20 14:05:41','2025-01-30 15:37:32','[GLPI #0000048] Novo chamado CAIXA DE EMAIL CHEIA ',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_48 \n\n Chamado: Descrição\n\n Título : CAIXA DE EMAIL CHEIA \n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 11:05\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CAIXA DE EMAIL CHEIA \n2) E-MAIL : graciane.coelho@tecnomulti.com\n3) TELEFONE : 81986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[ec3ac8cc-b2d8e96f-678e5833761ee6.52395438] [https://oswintech.ddns.net/front/document.send.php?docid=10&#38;itemtype=Ticket&#38;items_id=48]\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
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(186,'Ticket',48,4,2,1,0,'2025-01-20 14:05:41','2025-01-20 14:05:41','2025-01-21 02:39:18','[GLPI #0000048] Novo chamado CAIXA DE EMAIL CHEIA ',NULL,'','7',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_48 \n\n Chamado: Descrição\n\n Título : CAIXA DE EMAIL CHEIA \n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 11:05\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CAIXA DE EMAIL CHEIA \n2) E-MAIL : graciane.coelho@tecnomulti.com\n3) TELEFONE : 81986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[ec3ac8cc-b2d8e96f-678e5833761ee6.52395438] [https://oswintech.ddns.net/front/document.send.php?docid=10&#38;itemtype=Ticket&#38;items_id=48]\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
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border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_48\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_48&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:CAIXA DE EMAIL CHEIA  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 11:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CAIXA DE EMAIL CHEIA &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;graciane.coelho@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=10&#38;amp;itemtype=Ticket&#38;amp;items_id=48\" target=\"_blank\"&#62;&#60;img alt=\"ec3ac8cc-b2d8e96f-678e5833761ee6.52395438\" width=\"1366\" src=\"/front/document.send.php?docid=10&#38;amp;itemtype=Ticket&#38;amp;items_id=48\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_48 \n\n Chamado: Descrição\n\n Título : CAIXA DE EMAIL CHEIA \n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 11:05\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CAIXA DE EMAIL CHEIA \n2) E-MAIL : graciane.coelho@tecnomulti.com\n3) TELEFONE : 81986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[ec3ac8cc-b2d8e96f-678e5833761ee6.52395438] [https://oswintech.ddns.net/front/document.send.php?docid=10&#38;itemtype=Ticket&#38;items_id=48]\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-48/new@oswintech.ddns.net','','mailing','new'),
(191,'Ticket',46,4,2,1,6,'2025-01-20 14:21:01','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- karla.minelly@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Favor, falar comigo pelo whatsapp.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - karla.minelly@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:23]\nAutor Alex Cruz\nDescrição Bom dia,\n\n \n\nFavor, falar comigo pelo whatsapp.\nData de abertura 20-01-2025 08:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/add_followup.1737382861.65376596@oswintech.ddns.net','','mailing','add_followup'),
(192,'Ticket',46,4,2,1,6,'2025-01-20 14:21:01','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Novo acompanhamento KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- karla.minelly@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Favor, falar comigo pelo whatsapp.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - karla.minelly@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:23]\nAutor Alex Cruz\nDescrição Bom dia,\n\n \n\nFavor, falar comigo pelo whatsapp.\nData de abertura 20-01-2025 08:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/add_followup.1737382861.409233522@oswintech.ddns.net','','mailing','add_followup'),
(193,'Ticket',46,4,2,1,6,'2025-01-20 14:21:10','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Encerramento do chamado KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Encerramento do chamado KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:20-01-2025 11:21 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- karla.minelly@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 20-01-2025 11:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Favor, falar comigo pelo whatsapp.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : 20-01-2025 11:21\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - karla.minelly@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n Data da solução : 20-01-2025 11:21\n Tipo de solução : \n Solução : \n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:23]\nAutor Alex Cruz\nDescrição Bom dia,\n\n \n\nFavor, falar comigo pelo whatsapp.\nData de abertura 20-01-2025 08:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/closed.1737382870.617232186@oswintech.ddns.net','','mailing','closed'),
(194,'Ticket',46,4,2,1,6,'2025-01-20 14:21:10','2025-01-21 14:46:39',NULL,'[GLPI #0000046] Encerramento do chamado KARLA KINELLY DE AQUINO ALEXANDRE','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000046] Encerramento do chamado KARLA KINELLY DE AQUINO ALEXANDRE&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_46\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_46&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:KARLA KINELLY DE AQUINO ALEXANDRE &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:20-01-2025 08:22 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:20-01-2025 11:21 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- karla.minelly@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 20-01-2025 11:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Favor, falar comigo pelo whatsapp.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_46 \n\n Chamado: Descrição\n\n Título : KARLA KINELLY DE AQUINO ALEXANDRE\n Requerentes :  tecnomulti  \n Data de abertura : 20-01-2025 08:22\n Data de fechamento : 20-01-2025 11:21\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - karla.minelly@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : KARLA KINELLY DE AQUINO ALEXANDRE\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nA IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.\n \n\n Data da solução : 20-01-2025 11:21\n Tipo de solução : \n Solução : \n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Realizado a instalação do programa NAPS2 e passodo as instruções de uso do programa. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:23]\nAutor Alex Cruz\nDescrição Bom dia,\n\n \n\nFavor, falar comigo pelo whatsapp.\nData de abertura 20-01-2025 08:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-46/closed.1737382870.9499767@oswintech.ddns.net','','mailing','closed'),
(195,'Ticket',45,4,2,1,6,'2025-01-20 14:21:50','2025-01-21 14:46:39',NULL,'[GLPI #0000045] Novo acompanhamento Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000045] Novo acompanhamento Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_45\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_45&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Atendimento em duplicidade e já solucionado. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_45 \n\n Chamado: Descrição\n\n Título : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 15:01\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nEu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Atendimento em duplicidade e já solucionado. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:08]\nAutor Luan Medeiros\nDescrição Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 20-01-2025 08:08\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-45/add_followup.1737382910.1798019756@oswintech.ddns.net','','mailing','add_followup'),
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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_45 \n\n Chamado: Descrição\n\n Título : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 15:01\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nEu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Atendimento em duplicidade e já solucionado. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:08]\nAutor Luan Medeiros\nDescrição Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 20-01-2025 08:08\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-45/add_followup.1737382910.94596234@oswintech.ddns.net','','mailing','add_followup'),
(197,'Ticket',45,4,2,1,6,'2025-01-20 14:21:56','2025-01-21 14:46:39',NULL,'[GLPI #0000045] Encerramento do chamado Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000045] Encerramento do chamado Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_45\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_45&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:20-01-2025 11:21 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 20-01-2025 11:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Atendimento em duplicidade e já solucionado. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:08]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:08&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_45 \n\n Chamado: Descrição\n\n Título : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 15:01\n Data de fechamento : 20-01-2025 11:21\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nEu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n \n\n Data da solução : 20-01-2025 11:21\n Tipo de solução : \n Solução : \n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Atendimento em duplicidade e já solucionado. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:08]\nAutor Luan Medeiros\nDescrição Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 20-01-2025 08:08\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-45/closed.1737382916.1386124731@oswintech.ddns.net','','mailing','closed'),
(198,'Ticket',45,4,2,1,6,'2025-01-20 14:21:56','2025-01-21 14:46:39',NULL,'[GLPI #0000045] Encerramento do chamado Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000045] Encerramento do chamado Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_45\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_45&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Eu j&#38;aacute; desinstalei o aplicativo da impressora e j&#38;aacute; instalei novamente e a impressora n&#38;atilde;o conecta karla.minelly@tecnomulti.com &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:17-01-2025 15:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:20-01-2025 11:21 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- Novo chamado     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 20-01-2025 11:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 11:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alex Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Atendimento em duplicidade e já solucionado. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 11:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [20-01-2025 08:08]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;20-01-2025 08:08&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_45 \n\n Chamado: Descrição\n\n Título : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com\n Requerentes :  tecnomulti  \n Data de abertura : 17-01-2025 15:01\n Data de fechamento : 20-01-2025 11:21\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - Novo chamado\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n2) E-MAIL : karla.minelly@tecnomulti.com\n3) TELEFONE : 83988277027\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nEu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta\n \n\n Data da solução : 20-01-2025 11:21\n Tipo de solução : \n Solução : \n \n\n\n[20-01-2025 11:21]\nAutor Alex Cruz\nDescrição Atendimento em duplicidade e já solucionado. \nData de abertura 20-01-2025 11:21\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[20-01-2025 08:08]\nAutor Luan Medeiros\nDescrição Bom dia Karla, poderia me informar o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 20-01-2025 08:08\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-45/closed.1737382916.1785927112@oswintech.ddns.net','','mailing','closed'),
