(1295,'Ticket',90,4,2,0,0,'2025-02-18 18:16:39','2025-02-18 18:16:39',NULL,'[GLPI #0000090] Atualização de um chamado não consigo acessar meu outlook','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000090] Atualiza&#38;ccedil;&#38;atilde;o de um chamado n&#38;atilde;o consigo acessar meu outlook&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_90\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_90&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:n&#38;atilde;o consigo acessar meu outlook &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:18-02-2025 14:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- aprendiz.recifela@tecnomult.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;não consigo acessar meu outlook&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;aprendiz.recifela@tecnomult.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" target=\"_blank\"&#62;&#60;img alt=\"47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059\" width=\"545\" src=\"/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [18-02-2025 15:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde,&#60;/p&#62;\r\n&#60;p&#62;Me passa o anydesk para analisar.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;18-02-2025 15:16&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-90/update.1739902599.497671313@oswintech.ddns.net','','mailing','update'),
(1296,'Ticket',90,4,2,1,0,'2025-02-18 18:17:50','2025-02-18 18:17:50','2025-02-18 18:17:53','[GLPI #0000090] Novo acompanhamento não consigo acessar meu outlook',NULL,'','9',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:17]\nAutor tecnomulti\nDescrição 751 863 645\n\n \nData de abertura 18-02-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','add_followup'),
(1297,'Ticket',90,4,2,0,0,'2025-02-18 18:17:50','2025-02-18 18:17:50',NULL,'[GLPI #0000090] Novo acompanhamento não consigo acessar meu outlook',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:17]\nAutor tecnomulti\nDescrição 751 863 645\n\n \nData de abertura 18-02-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','add_followup'),
(1298,'Ticket',90,4,2,0,0,'2025-02-18 18:17:50','2025-02-18 18:17:50',NULL,'[GLPI #0000090] Novo acompanhamento não consigo acessar meu outlook',NULL,'','10',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:17]\nAutor tecnomulti\nDescrição 751 863 645\n\n \nData de abertura 18-02-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','add_followup'),
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(1300,'Ticket',90,4,2,0,0,'2025-02-18 18:17:50','2025-02-18 18:17:50',NULL,'[GLPI #0000090] Novo acompanhamento não consigo acessar meu outlook','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000090] Novo acompanhamento n&#38;atilde;o consigo acessar meu outlook&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_90\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_90&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:n&#38;atilde;o consigo acessar meu outlook &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:18-02-2025 14:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- aprendiz.recifela@tecnomult.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;não consigo acessar meu outlook&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;aprendiz.recifela@tecnomult.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" target=\"_blank\"&#62;&#60;img alt=\"47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059\" width=\"545\" src=\"/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:17]\nAutor tecnomulti\nDescrição 751 863 645\n\n \nData de abertura 18-02-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-90/add_followup.1739902670.882609257@oswintech.ddns.net','','mailing','add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_90\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_90&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:n&#38;atilde;o consigo acessar meu outlook &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:18-02-2025 14:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; 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font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [18-02-2025 15:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:17]\nAutor tecnomulti\nDescrição 751 863 645\n\n \nData de abertura 18-02-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-90/add_followup.1739902670.74825279@oswintech.ddns.net','','mailing','add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_90\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_90&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:n&#38;atilde;o consigo acessar meu outlook &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:18-02-2025 14:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- aprendiz.recifela@tecnomult.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;não consigo acessar meu outlook&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;aprendiz.recifela@tecnomult.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" target=\"_blank\"&#62;&#60;img alt=\"47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059\" width=\"545\" src=\"/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [18-02-2025 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;751 863 645&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;18-02-2025 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [18-02-2025 15:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde,&#60;/p&#62;\r\n&#60;p&#62;Me passa o anydesk para analisar.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;18-02-2025 15:16&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_90 \n\n Chamado: Descrição\n\n Título : não consigo acessar meu outlook\n Requerentes :  tecnomulti  \n Data de abertura : 18-02-2025 14:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - aprendiz.recifela@tecnomult.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : não consigo acessar meu outlook\n2) E-MAIL : aprendiz.recifela@tecnomult.com\n3) TELEFONE : 81 986981633\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \n[47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059] [https://oswintech.ddns.net/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90]\n \n\n\n[18-02-2025 15:17]\nAutor tecnomulti\nDescrição 751 863 645\n\n \nData de abertura 18-02-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[18-02-2025 15:16]\nAutor Alexsandro Cruz\nDescrição Boa tarde,\n\nMe passa o anydesk para analisar.\nData de abertura 18-02-2025 15:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-90/add_followup.1739902670.1196359882@oswintech.ddns.net','','mailing','add_followup'),
(1303,'Ticket',90,4,2,0,0,'2025-02-18 18:17:50','2025-02-18 18:17:50',NULL,'[GLPI #0000090] Novo acompanhamento não consigo acessar meu outlook','admsys@localhost','','p.victordsouza@gmail.com','Paulo Victor Souza',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000090] Novo acompanhamento n&#38;atilde;o consigo acessar meu outlook&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_90\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_90&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:n&#38;atilde;o consigo acessar meu outlook &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:18-02-2025 14:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- aprendiz.recifela@tecnomult.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;não consigo acessar meu outlook&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;aprendiz.recifela@tecnomult.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"https://oswintech.ddns.net/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" target=\"_blank\"&#62;&#60;img alt=\"47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059\" width=\"545\" src=\"/front/document.send.php?docid=17&#38;amp;itemtype=Ticket&#38;amp;items_id=90\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [18-02-2025 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;751 863 645&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;18-02-2025 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [18-02-2025 15:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- raylla.vitoria@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; 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[18-02-2025 15:22]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;751 863 645&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;18-02-2025 15:22&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; 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[18-02-2025 15:30]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, &#60;/p&#62;\r\n&#60;p&#62;Favor entrar em contato via whatsapp para a configuração.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;18-02-2025 15:30&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_89 \n\n Chamado: Descrição\n\n Título : INSTALAR E-MAIL OUTLOOK\n Requerentes :  tecnomulti  \n Data de abertura : 17-02-2025 09:35\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - bruno.ciriaco@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : INSTALAR E-MAIL OUTLOOK\n2) E-MAIL : bruno.ciriaco@tecnomulti.com\n3) TELEFONE : 85981013501\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nBom dia configurar o outlook e instalar o DWG. \n \n\n\n[18-02-2025 15:30]\nAutor Alexsandro Cruz\nDescrição Boa tarde, \n\nFavor entrar em contato via whatsapp para a configuração.\nData de abertura 18-02-2025 15:30\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-89/update.1739903441.332132461@oswintech.ddns.net','','mailing','update'),
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--

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--
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  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `itemtype` varchar(100) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `ip` text DEFAULT NULL,
  `mac` text DEFAULT NULL,
  `rules_id` int(10) unsigned NOT NULL DEFAULT 0,
  `method` varchar(255) DEFAULT NULL,
  `serial` varchar(255) DEFAULT NULL,
  `uuid` varchar(255) DEFAULT NULL,
  `agents_id` int(10) unsigned NOT NULL DEFAULT 0,
  `autoupdatesystems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `agents_id` (`agents_id`),
  KEY `autoupdatesystems_id` (`autoupdatesystems_id`),
  KEY `rules_id` (`rules_id`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_refusedequipments`
--


--
-- Table structure for table `glpi_registeredids`
--

CREATE TABLE `glpi_registeredids` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `itemtype` varchar(100) NOT NULL,
  `device_type` varchar(100) NOT NULL COMMENT 'USB, PCI ...',
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `device_type` (`device_type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_registeredids`
--


--
-- Table structure for table `glpi_reminders`
--

CREATE TABLE `glpi_reminders` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `text` text DEFAULT NULL,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `is_planned` tinyint(4) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `state` int(11) NOT NULL DEFAULT 0,
  `begin_view_date` timestamp NULL DEFAULT NULL,
  `end_view_date` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `name` (`name`),
  KEY `date` (`date`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `users_id` (`users_id`),
  KEY `is_planned` (`is_planned`),
  KEY `state` (`state`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_reminders`
--


--
-- Table structure for table `glpi_reminders_users`
--

CREATE TABLE `glpi_reminders_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `reminders_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `reminders_id` (`reminders_id`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_reminders_users`
--


--
-- Table structure for table `glpi_remindertranslations`
--

CREATE TABLE `glpi_remindertranslations` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `reminders_id` int(10) unsigned NOT NULL DEFAULT 0,
  `language` varchar(5) DEFAULT NULL,
  `name` text DEFAULT NULL,
  `text` longtext DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `item` (`reminders_id`,`language`),
  KEY `users_id` (`users_id`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_remindertranslations`
--


--
-- Table structure for table `glpi_requesttypes`
--

CREATE TABLE `glpi_requesttypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `is_helpdesk_default` tinyint(4) NOT NULL DEFAULT 0,
  `is_followup_default` tinyint(4) NOT NULL DEFAULT 0,
  `is_mail_default` tinyint(4) NOT NULL DEFAULT 0,
  `is_mailfollowup_default` tinyint(4) NOT NULL DEFAULT 0,
  `is_active` tinyint(4) NOT NULL DEFAULT 1,
  `is_ticketheader` tinyint(4) NOT NULL DEFAULT 1,
  `is_itilfollowup` tinyint(4) NOT NULL DEFAULT 1,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_helpdesk_default` (`is_helpdesk_default`),
  KEY `is_followup_default` (`is_followup_default`),
  KEY `is_mail_default` (`is_mail_default`),
  KEY `is_mailfollowup_default` (`is_mailfollowup_default`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `is_active` (`is_active`),
  KEY `is_ticketheader` (`is_ticketheader`),
  KEY `is_itilfollowup` (`is_itilfollowup`)
) ENGINE=InnoDB AUTO_INCREMENT=8 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_requesttypes`
--

INSERT INTO `glpi_requesttypes` VALUES
(1,'Helpdesk',0,1,0,0,1,1,1,NULL,NULL,NULL),
(2,'E-Mail',0,0,1,1,1,1,1,NULL,NULL,NULL),
(3,'Phone',0,0,0,0,1,1,1,NULL,NULL,NULL),
(4,'Direct',0,0,0,0,1,1,1,NULL,NULL,NULL),
(5,'Written',0,0,0,0,1,1,1,NULL,NULL,NULL),
(6,'Other',0,0,0,0,1,1,1,NULL,NULL,NULL),
(7,'Formcreator',1,0,0,0,1,1,1,NULL,'2025-01-16 00:57:44',NULL);

--
-- Table structure for table `glpi_reservationitems`
--

CREATE TABLE `glpi_reservationitems` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) NOT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT 1,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`itemtype`,`items_id`),
  KEY `is_active` (`is_active`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_reservationitems`
--


--
-- Table structure for table `glpi_reservations`
--

CREATE TABLE `glpi_reservations` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `reservationitems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `group` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `users_id` (`users_id`),
  KEY `resagroup` (`reservationitems_id`,`group`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_reservations`
--


--
-- Table structure for table `glpi_rssfeeds`
--

CREATE TABLE `glpi_rssfeeds` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `url` text DEFAULT NULL,
  `refresh_rate` int(11) NOT NULL DEFAULT 86400,
  `max_items` int(11) NOT NULL DEFAULT 20,
  `have_error` tinyint(4) NOT NULL DEFAULT 0,
  `is_active` tinyint(4) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `users_id` (`users_id`),
  KEY `date_mod` (`date_mod`),
  KEY `have_error` (`have_error`),
  KEY `is_active` (`is_active`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_rssfeeds`
--


--
-- Table structure for table `glpi_rssfeeds_users`
--

CREATE TABLE `glpi_rssfeeds_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `rssfeeds_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `rssfeeds_id` (`rssfeeds_id`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_rssfeeds_users`
--


--
-- Table structure for table `glpi_ruleactions`
--

CREATE TABLE `glpi_ruleactions` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `rules_id` int(10) unsigned NOT NULL DEFAULT 0,
  `action_type` varchar(255) DEFAULT NULL COMMENT 'VALUE IN (assign, regex_result, append_regex_result, affectbyip, affectbyfqdn, affectbymac)',
  `field` varchar(255) DEFAULT NULL,
  `value` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `rules_id` (`rules_id`),
  KEY `field_value` (`field`(50),`value`(50))
) ENGINE=InnoDB AUTO_INCREMENT=91 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_ruleactions`
--

INSERT INTO `glpi_ruleactions` VALUES
(1,1,'assign','_ignore_import','1'),
(2,2,'assign','_inventory','0'),
(3,3,'assign','_inventory','0'),
(4,4,'assign','_inventory','0'),
(5,5,'assign','_inventory','0'),
(6,6,'assign','_inventory','0'),
(7,7,'assign','_inventory','0'),
(8,8,'assign','_inventory','0'),
(9,9,'assign','_inventory','0'),
(10,10,'assign','_ignore_import','1'),
(11,11,'assign','_inventory','0'),
(12,12,'assign','_inventory','0'),
(13,13,'assign','_inventory','0'),
(14,14,'assign','_inventory','0'),
(15,15,'assign','_inventory','0'),
(16,16,'assign','_inventory','0'),
(17,17,'assign','_inventory','0'),
(18,18,'assign','_inventory','0'),
(19,19,'assign','_inventory','0'),
(20,20,'assign','_inventory','0'),
(21,21,'assign','_inventory','0'),
(22,22,'assign','_ignore_import','1'),
(23,23,'assign','_ignore_import','1'),
(24,24,'assign','_inventory','0'),
(25,25,'assign','_inventory','0'),
(26,26,'assign','_inventory','0'),
(27,27,'assign','_inventory','0'),
(28,28,'assign','_ignore_import','1'),
(29,29,'assign','_ignore_import','1'),
(30,30,'assign','_inventory','0'),
(31,31,'assign','_inventory','0'),
(32,32,'assign','_inventory','0'),
(33,33,'assign','_inventory','0'),
(34,34,'assign','_ignore_import','1'),
(35,35,'assign','_inventory','0'),
(36,36,'assign','_inventory','0'),
(37,37,'assign','_ignore_import','1'),
(38,38,'assign','_inventory','0'),
(39,39,'assign','_inventory','0'),
(40,40,'assign','_ignore_import','1'),
(41,41,'assign','_ignore_import','1'),
(42,42,'assign','_inventory','0'),
(43,43,'assign','_inventory','0'),
(44,44,'assign','_inventory','0'),
(45,45,'assign','_inventory','0'),
(46,46,'assign','_inventory','0'),
(47,47,'assign','_inventory','0'),
(48,48,'assign','_inventory','0'),
(49,49,'assign','_inventory','0'),
(50,50,'assign','_inventory','0'),
(51,51,'assign','_inventory','0'),
(52,52,'assign','_inventory','0'),
(53,53,'assign','_ignore_import','1'),
(54,54,'assign','_inventory','0'),
(55,55,'assign','_inventory','0'),
(56,56,'assign','_ignore_import','1'),
(57,57,'assign','_inventory','0'),
(58,58,'assign','_inventory','0'),
(59,59,'assign','_ignore_import','1'),
(60,60,'assign','_ignore_import','1'),
(61,61,'assign','_inventory','0'),
(62,62,'assign','_inventory','0'),
(63,63,'assign','_inventory','0'),
(64,64,'assign','_inventory','0'),
(65,65,'assign','_ignore_import','1'),
(66,66,'assign','_inventory','0'),
(67,67,'assign','_inventory','0'),
(68,68,'assign','_ignore_import','1'),
(69,69,'assign','_inventory','0'),
(70,70,'assign','_inventory','0'),
(71,71,'assign','_ignore_import','1'),
(72,72,'assign','entities_id','0'),
(73,73,'assign','_refuse_email_no_response','1'),
(74,74,'assign','_refuse_email_no_response','1'),
(75,75,'assign','entities_id','0'),
(76,76,'assign','_import_category','1'),
(77,77,'fromitem','locations_id','1'),
(78,78,'fromuser','locations_id','1'),
(79,79,'regex_result','_affect_user_by_regex','#0'),
(80,80,'regex_result','_affect_user_by_regex','#0'),
(81,81,'regex_result','_affect_user_by_regex','#0'),
(82,82,'append_regex_result','name','#0'),
(83,83,'append_regex_result','name','#1'),
(84,84,'append_regex_result','name','#1 #2'),
(85,85,'append_regex_result','name','#1'),
(86,86,'append_regex_result','name','#2'),
(87,87,'append_regex_result','name','#3'),
(88,88,'append_regex_result','name','#2'),
(89,89,'append_regex_result','name','#4'),
(90,90,'append_regex_result','name','#4');

--
-- Table structure for table `glpi_rulecriterias`
--

CREATE TABLE `glpi_rulecriterias` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `rules_id` int(10) unsigned NOT NULL DEFAULT 0,
  `criteria` varchar(255) DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PATTERN_* and REGEX_* constant',
  `pattern` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `rules_id` (`rules_id`),
  KEY `condition` (`condition`)
) ENGINE=InnoDB AUTO_INCREMENT=207 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_rulecriterias`
--

INSERT INTO `glpi_rulecriterias` VALUES
(1,1,'partial',0,'1'),
(2,1,'itemtype',9,'1'),
(3,2,'itemtype',9,'1'),
(4,2,'mac',10,'1'),
(5,2,'mac',8,'1'),
(6,2,'ifnumber',10,'1'),
(7,2,'ifnumber',8,'1'),
(8,2,'link_criteria_port',203,'1'),
(9,3,'itemtype',9,'1'),
(10,3,'mac',10,'1'),
(11,3,'mac',8,'1'),
(12,3,'ifnumber',10,'1'),
(13,3,'ifnumber',8,'1'),
(14,4,'itemtype',9,'1'),
(15,4,'mac',8,'1'),
(16,4,'ifnumber',8,'1'),
(17,5,'itemtype',9,'1'),
(18,5,'ip',10,'1'),
(19,5,'ip',8,'1'),
(20,5,'ifdescr',10,'1'),
(21,5,'ifdescr',8,'1'),
(22,5,'link_criteria_port',203,'1'),
(23,6,'itemtype',9,'1'),
(24,6,'ip',10,'1'),
(25,6,'ip',8,'1'),
(26,6,'ifdescr',10,'1'),
(27,6,'ifdescr',8,'1'),
(28,7,'itemtype',9,'1'),
(29,7,'ip',8,'1'),
(30,7,'ifdescr',8,'1'),
(31,8,'itemtype',9,'1'),
(32,8,'mac',10,'1'),
(33,8,'mac',8,'1'),
(34,8,'only_these_criteria',204,'1'),
(35,9,'itemtype',9,'1'),
(36,9,'mac',8,'1'),
(37,9,'only_these_criteria',204,'1'),
(38,10,'itemtype',0,'Computer'),
(39,10,'name',9,'1'),
(40,11,'itemtype',0,'Computer'),
(41,11,'serial',10,'1'),
(42,11,'serial',8,'1'),
(43,11,'uuid',10,'1'),
(44,11,'uuid',8,'1'),
(45,12,'itemtype',0,'Computer'),
(46,12,'serial',10,'1'),
(47,12,'serial',8,'1'),
(48,12,'uuid',30,'1'),
(49,13,'itemtype',0,'Computer'),
(50,13,'uuid',8,'1'),
(51,13,'serial',8,'1'),
(52,14,'itemtype',0,'Computer'),
(53,14,'serial',10,'1'),
(54,14,'serial',8,'1'),
(55,15,'itemtype',0,'Computer'),
(56,15,'uuid',10,'1'),
(57,15,'uuid',8,'1'),
(58,16,'itemtype',0,'Computer'),
(59,16,'mac',10,'1'),
(60,16,'mac',8,'1'),
(61,17,'itemtype',0,'Computer'),
(62,17,'name',10,'1'),
(63,17,'name',8,'1'),
(64,18,'itemtype',0,'Computer'),
(65,18,'serial',8,'1'),
(66,19,'itemtype',0,'Computer'),
(67,19,'uuid',8,'1'),
(68,20,'itemtype',0,'Computer'),
(69,20,'mac',8,'1'),
(70,21,'itemtype',0,'Computer'),
(71,21,'name',8,'1'),
(72,22,'itemtype',0,'Computer'),
(73,23,'itemtype',0,'Printer'),
(74,23,'name',9,'1'),
(75,24,'itemtype',0,'Printer'),
(76,24,'serial',8,'1'),
(77,24,'serial',10,'1'),
(78,25,'itemtype',0,'Printer'),
(79,25,'mac',8,'1'),
(80,25,'mac',10,'1'),
(81,26,'itemtype',0,'Printer'),
(82,26,'serial',8,'1'),
(83,27,'itemtype',0,'Printer'),
(84,27,'mac',8,'1'),
(85,28,'itemtype',0,'Printer'),
(86,29,'itemtype',0,'NetworkEquipment'),
(87,29,'name',9,'1'),
(88,30,'itemtype',0,'NetworkEquipment'),
(89,30,'serial',8,'1'),
(90,30,'serial',10,'1'),
(91,31,'itemtype',0,'NetworkEquipment'),
(92,31,'mac',8,'1'),
(93,31,'mac',10,'1'),
(94,32,'itemtype',0,'NetworkEquipment'),
(95,32,'serial',8,'1'),
(96,33,'itemtype',0,'NetworkEquipment'),
(97,33,'mac',8,'1'),
(98,34,'itemtype',0,'NetworkEquipment'),
(99,35,'itemtype',0,'Peripheral'),
(100,35,'serial',8,'1'),
(101,35,'serial',10,'1'),
(102,36,'itemtype',0,'Peripheral'),
(103,36,'serial',8,'1'),
(104,37,'itemtype',0,'Peripheral'),
(105,38,'itemtype',0,'Monitor'),
(106,38,'serial',8,'1'),
(107,38,'serial',10,'1'),
(108,39,'itemtype',0,'Monitor'),
(109,39,'serial',8,'1'),
(110,40,'itemtype',0,'Monitor'),
(111,41,'itemtype',0,'Phone'),
(112,41,'name',9,'1'),
(113,42,'itemtype',0,'Phone'),
(114,42,'serial',10,'1'),
(115,42,'serial',8,'1'),
(116,42,'uuid',10,'1'),
(117,42,'uuid',8,'1'),
(118,43,'itemtype',0,'Phone'),
(119,43,'serial',10,'1'),
(120,43,'serial',8,'1'),
(121,43,'uuid',30,'1'),
(122,44,'itemtype',0,'Phone'),
(123,44,'uuid',8,'1'),
(124,44,'serial',8,'1'),
(125,45,'itemtype',0,'Phone'),
(126,45,'serial',10,'1'),
(127,45,'serial',8,'1'),
(128,46,'itemtype',0,'Phone'),
(129,46,'uuid',10,'1'),
(130,46,'uuid',8,'1'),
(131,47,'itemtype',0,'Phone'),
(132,47,'mac',10,'1'),
(133,47,'mac',8,'1'),
(134,48,'itemtype',0,'Phone'),
(135,48,'name',10,'1'),
(136,48,'name',8,'1'),
(137,49,'itemtype',0,'Phone'),
(138,49,'serial',8,'1'),
(139,50,'itemtype',0,'Phone'),
(140,50,'uuid',8,'1'),
(141,51,'itemtype',0,'Phone'),
(142,51,'mac',8,'1'),
(143,52,'itemtype',0,'Phone'),
(144,52,'name',8,'1'),
(145,53,'itemtype',0,'Phone'),
(146,54,'itemtype',0,'Cluster'),
(147,54,'uuid',8,'1'),
(148,54,'uuid',10,'1'),
(149,55,'itemtype',0,'Cluster'),
(150,55,'uuid',8,'1'),
(151,56,'itemtype',0,'Cluster'),
(152,57,'itemtype',0,'Enclosure'),
(153,57,'serial',8,'1'),
(154,57,'serial',10,'1'),
(155,58,'itemtype',0,'Enclosure'),
(156,58,'serial',8,'1'),
(157,59,'itemtype',0,'Enclosure'),
(158,60,'name',9,'1'),
(159,61,'serial',8,'1'),
(160,61,'serial',10,'1'),
(161,62,'mac',8,'1'),
(162,62,'mac',10,'1'),
(163,63,'serial',8,'1'),
(164,64,'mac',8,'1'),
(165,65,'itemtype',0,''),
(166,66,'itemtype',0,'DatabaseInstance'),
(167,66,'name',8,'1'),
(168,66,'name',10,'1'),
(169,66,'linked_item',10,'1'),
(170,67,'itemtype',0,'DatabaseInstance'),
(171,67,'name',8,'1'),
(172,68,'itemtype',0,'DatabaseInstance'),
(173,69,'itemtype',0,'Unmanaged'),
(174,69,'name',8,'1'),
(175,69,'name',10,'1'),
(176,70,'itemtype',0,'Unmanaged'),
(177,70,'name',8,'1'),
(178,71,'itemtype',0,'Unmanaged'),
(179,72,'subject',6,'/.*/'),
(180,73,'x-auto-response-suppress',6,'/\\S+/'),
(181,74,'auto-submitted',6,'/^(?!.*no).+$/i'),
(182,75,'TYPE',0,'3'),
(183,75,'TYPE',0,'2'),
(184,76,'name',0,'*'),
(185,77,'locations_id',9,'1'),
(186,77,'_locations_id_of_item',8,'1'),
(187,78,'locations_id',9,'1'),
(188,78,'_locations_id_of_requester',8,'1'),
(189,79,'_itemtype',0,'Computer'),
(190,79,'_auto',0,'1'),
(191,79,'contact',6,'/(.*)@/'),
(192,80,'_itemtype',0,'Computer'),
(193,80,'_auto',0,'1'),
(194,80,'contact',6,'/(.*)[,|\\/]/'),
(195,81,'_itemtype',0,'Computer'),
(196,81,'_auto',0,'1'),
(197,81,'contact',6,'/(.*)/'),
(198,82,'os_name',6,'/(SUSE|SunOS|Red Hat|CentOS|Ubuntu|Debian|Fedora|AlmaLinux|Oracle|Amazon Linux)(?:\\D+|)([\\d.]*) ?(?:\\(?([\\w ]+)\\)?)?/'),
(199,83,'os_name',6,'/(Microsoft)(?&#62;\\(R\\)|®)? (Windows) (XP|\\d\\.\\d|\\d{1,4}|Vista)(™)? ?(.*)/'),
(200,84,'os_name',6,'/(Microsoft)(?&#62;\\(R\\)|®)? (?:(Hyper-V|Windows)(?:\\(R\\))?) ((?:Server|))(?:\\(R\\)|®)? (\\d{4}(?: R2)?)(?:[,\\s]++)?([^\\s]*)(?: Edition(?: x64)?)?$/'),
(201,85,'os_name',6,'/(SUSE|SunOS|Red Hat|CentOS|Ubuntu|Debian|Fedora|AlmaLinux|Oracle)(?:\\D+|)([\\d.]+) ?(?:\\(?([\\w ]+)\\)?)?/'),
(202,86,'os_name',6,'/(Microsoft)(?&#62;\\(R\\)|®)? (Windows) (XP|\\d\\.\\d|\\d{1,4}|Vista)(™)? ?(.*)/'),
(203,87,'os_name',6,'/(Microsoft)(?&#62;\\(R\\)|®)? (?:(Hyper-V|Windows)(?:\\(R\\))?) ((?:Server|))(?:\\(R\\)|®)? (\\d{4}(?: R2)?)(?:[,\\s]++)?([^\\s]*)(?: Edition(?: x64)?)?$/'),
(204,88,'os_name',6,'/(SUSE|SunOS|Red Hat|CentOS|Ubuntu|Debian|Fedora|AlmaLinux|Oracle)(?:\\D+|)([\\d.]+) ?(?:\\(?([\\w ]+)\\)?)?/'),
(205,89,'os_name',6,'/(Microsoft)(?&#62;\\(R\\)|®)? (Windows) (XP|\\d\\.\\d|\\d{1,4}|Vista)(™)? ?(.*)/'),
(206,90,'os_name',6,'/(Microsoft)(?&#62;\\(R\\)|®)? (?:(Hyper-V|Windows)(?:\\(R\\))?) ((?:Server|))(?:\\(R\\)|®)? (\\d{4}(?: R2)?)(?:[,\\s]++)?([^\\s]*)(?: Edition(?: x64)?)?$/');

--
-- Table structure for table `glpi_rulematchedlogs`
--

CREATE TABLE `glpi_rulematchedlogs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `date` timestamp NULL DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `itemtype` varchar(100) DEFAULT NULL,
  `rules_id` int(10) unsigned DEFAULT NULL,
  `agents_id` int(10) unsigned NOT NULL DEFAULT 0,
  `method` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `agents_id` (`agents_id`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `rules_id` (`rules_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_rulematchedlogs`
--


--
-- Table structure for table `glpi_rulerightparameters`
--

CREATE TABLE `glpi_rulerightparameters` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `value` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=15 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_rulerightparameters`
--

INSERT INTO `glpi_rulerightparameters` VALUES
(1,'(LDAP)Organization','o',NULL,NULL,NULL),
(2,'(LDAP)Common Name','cn',NULL,NULL,NULL),
(3,'(LDAP)Department Number','departmentnumber',NULL,NULL,NULL),
(4,'(LDAP)Email','mail',NULL,NULL,NULL),
(5,'Object Class','objectclass',NULL,NULL,NULL),
(6,'(LDAP)User ID','uid',NULL,NULL,NULL),
(7,'(LDAP)Telephone Number','phone',NULL,NULL,NULL),
(8,'(LDAP)Employee Number','employeenumber',NULL,NULL,NULL),
(9,'(LDAP)Manager','manager',NULL,NULL,NULL),
(10,'(LDAP)DistinguishedName','dn',NULL,NULL,NULL),
(12,'(AD)User ID','samaccountname',NULL,NULL,NULL),
(13,'(LDAP) Title','title',NULL,NULL,NULL),
(14,'(LDAP) MemberOf','memberof',NULL,NULL,NULL);

--
-- Table structure for table `glpi_rules`
--

CREATE TABLE `glpi_rules` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `sub_type` varchar(255) NOT NULL DEFAULT '',
  `ranking` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `description` text DEFAULT NULL,
  `match` char(10) DEFAULT NULL COMMENT 'see define.php *_MATCHING constant',
  `is_active` tinyint(4) NOT NULL DEFAULT 1,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `uuid` varchar(255) DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_active` (`is_active`),
  KEY `sub_type` (`sub_type`),
  KEY `date_mod` (`date_mod`),
  KEY `is_recursive` (`is_recursive`),
  KEY `condition` (`condition`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=91 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_rules`
--

INSERT INTO `glpi_rules` VALUES
(1,0,'RuleImportAsset',1,'No creation on partial import','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_no_creation_on_partial_import',0,'2024-12-27 05:21:51'),
(2,0,'RuleImportAsset',2,'Global update (by mac+ifnumber restricted port)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_update_mac_ifnumber_restricted_port',0,'2024-12-27 05:21:51'),
(3,0,'RuleImportAsset',3,'Global update (by mac+ifnumber not restricted port)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_update_mac_ifnumber_no_restricted_port',0,'2024-12-27 05:21:51'),
(4,0,'RuleImportAsset',4,'Global import (by mac+ifnumber)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_import_mac_ifnumber',0,'2024-12-27 05:21:51'),
(5,0,'RuleImportAsset',5,'Global update (by ip+ifdescr restricted port)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_update_mac_ifdescr_restricted_port',0,'2024-12-27 05:21:51'),
(6,0,'RuleImportAsset',6,'Global update (by ip+ifdescr not restricted port)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_update_ip_ifdescr_no_restricted_port',0,'2024-12-27 05:21:51'),
(7,0,'RuleImportAsset',7,'Global import (by ip+ifdescr)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_import_ip_ifdescr',0,'2024-12-27 05:21:51'),
(8,0,'RuleImportAsset',8,'Update only mac address (mac on switch port)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_update_only_mac_adress',0,'2024-12-27 05:21:51'),
(9,0,'RuleImportAsset',9,'Import only mac address (mac on switch port)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_import_only_mac_adress',0,'2024-12-27 05:21:51'),
(10,0,'RuleImportAsset',10,'Computer constraint (name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_constraint_name',0,'2024-12-27 05:21:51'),
(11,0,'RuleImportAsset',11,'Computer update (by serial + uuid)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_update_serial_uuid',0,'2024-12-27 05:21:51'),
(12,0,'RuleImportAsset',12,'Computer update (by serial + uuid is empty in GLPI)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_update_serial_uuid_empty',0,'2024-12-27 05:21:51'),
(13,0,'RuleImportAsset',13,'Computer import (by serial + uuid)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_import_serial_uuid',0,'2024-12-27 05:21:51'),
(14,0,'RuleImportAsset',14,'Computer update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_update_serial',0,'2024-12-27 05:21:51'),
(15,0,'RuleImportAsset',15,'Computer update (by uuid)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_update_uuid',0,'2024-12-27 05:21:51'),
(16,0,'RuleImportAsset',16,'Computer update (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_update_mac',0,'2024-12-27 05:21:51'),
(17,0,'RuleImportAsset',17,'Computer update (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_update_name',0,'2024-12-27 05:21:51'),
(18,0,'RuleImportAsset',18,'Computer import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_import_serial',0,'2024-12-27 05:21:51'),
(19,0,'RuleImportAsset',19,'Computer import (by uuid)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_import_uuid',0,'2024-12-27 05:21:51'),
(20,0,'RuleImportAsset',20,'Computer import (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_import_mac',0,'2024-12-27 05:21:51'),
(21,0,'RuleImportAsset',21,'Computer import (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_import_name',0,'2024-12-27 05:21:51'),
(22,0,'RuleImportAsset',22,'Computer import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_computer_import_denied',0,'2024-12-27 05:21:51'),
(23,0,'RuleImportAsset',23,'Printer constraint (name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_printer_constraint_name',0,'2024-12-27 05:21:51'),
(24,0,'RuleImportAsset',24,'Printer update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_printer_update_serial',0,'2024-12-27 05:21:51'),
(25,0,'RuleImportAsset',25,'Printer update (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_printer_update_mac',0,'2024-12-27 05:21:51'),
(26,0,'RuleImportAsset',26,'Printer import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_printer_import_serial',0,'2024-12-27 05:21:51'),
(27,0,'RuleImportAsset',27,'Printer import (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_printer_import_mac',0,'2024-12-27 05:21:51'),
(28,0,'RuleImportAsset',28,'Printer import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_printer_import_denied',0,'2024-12-27 05:21:51'),
(29,0,'RuleImportAsset',29,'NetworkEquipment constraint (name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_networkequipment_constraint_name',0,'2024-12-27 05:21:51'),
(30,0,'RuleImportAsset',30,'NetworkEquipment update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_networkequipment_update_serial',0,'2024-12-27 05:21:51'),
(31,0,'RuleImportAsset',31,'NetworkEquipment update (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_networkequipment_update_mac',0,'2024-12-27 05:21:51'),
(32,0,'RuleImportAsset',32,'NetworkEquipment import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_networkequipment_import_serial',0,'2024-12-27 05:21:51'),
(33,0,'RuleImportAsset',33,'NetworkEquipment import (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_networkequipment_import_mac',0,'2024-12-27 05:21:51'),
(34,0,'RuleImportAsset',34,'NetworkEquipment import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_networkequipment_import_denied',0,'2024-12-27 05:21:51'),
(35,0,'RuleImportAsset',35,'Device update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_device_update_serial',0,'2024-12-27 05:21:51'),
(36,0,'RuleImportAsset',36,'Device import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_device_importe_serial',0,'2024-12-27 05:21:51'),
(37,0,'RuleImportAsset',37,'Device import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_device_import_denied',0,'2024-12-27 05:21:51'),
(38,0,'RuleImportAsset',38,'Monitor update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_monitor_update_serial',0,'2024-12-27 05:21:51'),
(39,0,'RuleImportAsset',39,'Monitor import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_monitor_import_serial',0,'2024-12-27 05:21:51'),
(40,0,'RuleImportAsset',40,'Monitor import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_monitor_import_denied',0,'2024-12-27 05:21:51'),
(41,0,'RuleImportAsset',41,'Phone constraint (name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_constraint_name',0,'2024-12-27 05:21:51'),
(42,0,'RuleImportAsset',42,'Phone update (by serial + uuid)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_update_serial_uuid',0,'2024-12-27 05:21:51'),
(43,0,'RuleImportAsset',43,'Phone update (by serial + uuid is empty in GLPI)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_update_serial_uuid_empty',0,'2024-12-27 05:21:51'),
(44,0,'RuleImportAsset',44,'Phone import (by serial + uuid)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_import_serial_uuid',0,'2024-12-27 05:21:51'),
(45,0,'RuleImportAsset',45,'Phone update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_update_serial',0,'2024-12-27 05:21:51'),
(46,0,'RuleImportAsset',46,'Phone update (by uuid)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_update_uuid',0,'2024-12-27 05:21:51'),
(47,0,'RuleImportAsset',47,'Phone update (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_update_mac',0,'2024-12-27 05:21:51'),
(48,0,'RuleImportAsset',48,'Phone update (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_update_name',0,'2024-12-27 05:21:51'),
(49,0,'RuleImportAsset',49,'Phone import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_import_serial',0,'2024-12-27 05:21:51'),
(50,0,'RuleImportAsset',50,'Phone import (by uuid)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_import_uuid',0,'2024-12-27 05:21:51'),
(51,0,'RuleImportAsset',51,'Phone import (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_import_mac',0,'2024-12-27 05:21:51'),
(52,0,'RuleImportAsset',52,'Phone import (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_import_name',0,'2024-12-27 05:21:51'),
(53,0,'RuleImportAsset',53,'Phone import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_phone_import_denied',0,'2024-12-27 05:21:51'),
(54,0,'RuleImportAsset',54,'Cluster update (by uuid)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_cluster_update_uuid',0,'2024-12-27 05:21:51'),
(55,0,'RuleImportAsset',55,'Cluster import (by uuid)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_cluster_import_uuid',0,'2024-12-27 05:21:51'),
(56,0,'RuleImportAsset',56,'Cluster import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_cluster_import_denied',0,'2024-12-27 05:21:51'),
(57,0,'RuleImportAsset',57,'Enclosure update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_enclosure_update_serial',0,'2024-12-27 05:21:51'),
(58,0,'RuleImportAsset',58,'Enclosure import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_enclosure_import_serial',0,'2024-12-27 05:21:51'),
(59,0,'RuleImportAsset',59,'Enclosure import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_enclosure_import_denied',0,'2024-12-27 05:21:51'),
(60,0,'RuleImportAsset',60,'Global constraint (name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_constraint_name',0,'2024-12-27 05:21:51'),
(61,0,'RuleImportAsset',61,'Global update (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_update_serial',0,'2024-12-27 05:21:51'),
(62,0,'RuleImportAsset',62,'Global update (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_update_mac',0,'2024-12-27 05:21:51'),
(63,0,'RuleImportAsset',63,'Global import (by serial)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_import_serial',0,'2024-12-27 05:21:51'),
(64,0,'RuleImportAsset',64,'Global import (by mac)','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_import_mac',0,'2024-12-27 05:21:51'),
(65,0,'RuleImportAsset',65,'Global import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_global_import_denied',0,'2024-12-27 05:21:51'),
(66,0,'RuleImportAsset',66,'Database update (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_database_update_name',0,'2024-12-27 05:21:51'),
(67,0,'RuleImportAsset',67,'Database import (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_database_import_name',0,'2024-12-27 05:21:51'),
(68,0,'RuleImportAsset',68,'Database import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_database_import_denied',0,'2024-12-27 05:21:51'),
(69,0,'RuleImportAsset',69,'Unmanaged update (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_unmanaged_update_name',0,'2024-12-27 05:21:51'),
(70,0,'RuleImportAsset',70,'Unmanaged import (by name)','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_unmanaged_import_name',0,'2024-12-27 05:21:51'),
(71,0,'RuleImportAsset',71,'Unmanaged import denied','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_import_asset_unmanaged_import_denied',0,'2024-12-27 05:21:51'),
(72,0,'RuleMailCollector',3,'Root','','OR',1,'','2024-12-27 05:21:51',0,'glpi_rule_mail_collector_root',0,'2024-12-27 05:21:51'),
(73,0,'RuleMailCollector',1,'X-Auto-Response-Suppress','Exclude Auto-Reply emails using X-Auto-Response-Suppress header','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_mail_collector_x_auto_response_suppress',0,'2024-12-27 05:21:51'),
(74,0,'RuleMailCollector',2,'Auto-Reply Auto-Submitted','Exclude Auto-Reply emails using Auto-Submitted header','OR',1,'','2024-12-27 05:21:51',1,'glpi_rule_mail_collector_auto_reply_auto_submitted',0,'2024-12-27 05:21:51'),
(75,0,'RuleRight',1,'Root','','OR',1,'','2024-12-27 05:21:51',0,'glpi_rule_right_root',0,'2024-12-27 05:21:51'),
(76,0,'RuleSoftwareCategory',1,'Import category from inventory tool','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_rule_software_category_import_category_from_inventory_tool',1,'2024-12-27 05:21:51'),
(77,0,'RuleTicket',1,'Ticket location from item','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_rule_ticket_location_from_item',1,'2024-12-27 05:21:51'),
(78,0,'RuleTicket',2,'Ticket location from user','','AND',0,'','2024-12-27 05:21:51',1,'glpi_rule_rule_ticket_location_from_user',1,'2024-12-27 05:21:51'),
(79,0,'RuleAsset',1,'Domain user assignation','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_rule_asset_domain_user_assignation',3,'2024-12-27 05:21:51'),
(80,0,'RuleAsset',2,'Multiple users: assign to the first','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_rule_asset_multiple_user_assign_to_first',3,'2024-12-27 05:21:51'),
(81,0,'RuleAsset',3,'One user assignation','','AND',1,'','2024-12-27 05:21:51',1,'glpi_rule_rule_asset_one_user_assignation',3,'2024-12-27 05:21:51'),
(82,0,'RuleDictionnaryOperatingSystem',1,'Clean Linux OS Name','','AND',0,'/(SUSE|SunOS|Red Hat|CentOS|Ubuntu|Debian|Fedora|AlmaLinux|Oracle|Amazon Linux)(?:\\D+|)([\\d.]*) ?(?:\\(?([\\w ]+)\\)?)?/\n\n            Example :\n            Ubuntu 22.04.1 LTS -&#62; #0 = Ubuntu\n            SUSE Linux Enterprise Server 11 (x86_64)  -&#62;#0 = SUSE\n            SunOS -&#62; #0 = SunOS\n            Red Hat Enterprise Linux Server release 7.9 (Maipo) -&#62; #0 = Red Hat\n            Oracle Linux Server release 7.3 -&#62; #0 = Oracle\n            Fedora release 36 (Thirty Six) -&#62; #0 = Fedora\n            Debian GNU/Linux 9.5 (stretch) -&#62; #0 = Debian\n            CentOS Stream release 8 -&#62; #0 = CentOS\n            AlmaLinux 9.0 (Emerald Puma) -&#62; #0 = AlmaLinux\n            Amazon Linux 2023 -&#62; #0 = Amazon Linux','2024-12-27 05:21:51',1,'clean_linux_os_name',0,'2024-12-27 05:21:51'),
(83,0,'RuleDictionnaryOperatingSystem',2,'Clean Windows OS Name','','AND',0,'/(Microsoft)(?&#62;\\(R\\)|®)? (Windows) (XP|\\d\\.\\d|\\d{1,4}|Vista)(™)? ?(.*)/\n\n            Example :\n            Microsoft Windows XP Professionnel -&#62; #1 : Windows\n            Microsoft Windows 7 Enterprise  -&#62; #1 : Windows\n            Microsoft® Windows Vista Professionnel  -&#62; #1 : Windows\n            Microsoft Windows XP Édition familiale  -&#62; #1 : Windows\n            Microsoft Windows 10 Entreprise  -&#62; #1 : Windows\n            Microsoft Windows 10 Professionnel  -&#62; #1 : Windows\n            Microsoft Windows 11 Professionnel  -&#62; #1 : Windows','2024-12-27 05:21:51',1,'clean_windows_os_name',0,'2024-12-27 05:21:51'),
(84,0,'RuleDictionnaryOperatingSystem',3,'Clean Windows Server OS Name','','AND',0,'/(Microsoft)(?&#62;\\(R\\)|®)? (?:(Hyper-V|Windows)(?:\\(R\\))?) ((?:Server|))(?:\\(R\\)|®)? (\\d{4}(?: R2)?)(?:[,\\s]++)?([^\\s]*)(?: Edition(?: x64)?)?$/\n\n            Example :\n            Microsoft Windows Server 2012 R2 Datacenter -&#62; #1 #2 : Windows Server\n            Microsoft(R) Windows(R) Server 2003, Standard Edition x64 -&#62; #1 #2 : Windows Server\n            Microsoft Hyper-V Server 2012 R2 -&#62; #1 #2 : Hyper-V Server\n            Microsoft® Windows Server® 2008 Standard -&#62; #1 #2 : Windows Server','2024-12-27 05:21:51',1,'clean_windows_server_os_name',0,'2024-12-27 05:21:51'),
(85,0,'RuleDictionnaryOperatingSystemVersion',1,'Clean Linux OS Version','','AND',0,'/(SUSE|SunOS|Red Hat|CentOS|Ubuntu|Debian|Fedora|AlmaLinux|Oracle)(?:\\D+|)([\\d.]+) ?(?:\\(?([\\w ]+)\\)?)?/\n\n            Example :\n            Ubuntu 22.04.1 LTS -&#62; #1 = 22.04.1\n            SUSE Linux Enterprise Server 11 (x86_64) -&#62; #1 =  11\n            SunOS 5.10 -&#62; #1 = 5.10\n            Red Hat Enterprise Linux Server release 7.9 (Maipo) -&#62; #1 = 7.9\n            Oracle Linux Server release 7.3 -&#62; #1 = 7.3\n            Fedora release 36 (Thirty Six) -&#62; #1 =  36\n            Debian GNU/Linux 9.5 (stretch) -&#62; #1 = 9.5\n            CentOS release 6.9 (Final) -&#62; #1 = 6.9\n            AlmaLinux 9.0 (Emerald Puma) -&#62; #1 = 9.0','2024-12-27 05:21:51',1,'clean_linux_os_version',0,'2024-12-27 05:21:51'),
(86,0,'RuleDictionnaryOperatingSystemVersion',2,'Clean Windows OS Version','','AND',0,'/(Microsoft)(?&#62;\\(R\\)|®)? (Windows) (XP|\\d\\.\\d|\\d{1,4}|Vista)(™)? ?(.*)/\n\n            Example :\n            Microsoft Windows XP Professionnel -&#62; #2 : XP\n            Microsoft Windows 7 Enterprise  -&#62; #2 : 7\n            Microsoft® Windows Vista Professionnel  -&#62; #2 : Vista\n            Microsoft Windows XP Édition familiale  -&#62; #2 : XP\n            Microsoft Windows 10 Entreprise  -&#62; #2 : 10\n            Microsoft Windows 10 Professionnel  -&#62; #2 : 10\n            Microsoft Windows 11 Professionnel  -&#62; #2 : 11','2024-12-27 05:21:51',1,'clean_windows_os_version',0,'2024-12-27 05:21:51'),
(87,0,'RuleDictionnaryOperatingSystemVersion',3,'Clean Windows Server OS Version','','AND',0,'/(Microsoft)(?&#62;\\(R\\)|®)? (?:(Hyper-V|Windows)(?:\\(R\\))?) ((?:Server|))(?:\\(R\\)|®)? (\\d{4}(?: R2)?)(?:[,\\s]++)?([^\\s]*)(?: Edition(?: x64)?)?$/\n\n            Example :\n            Microsoft Windows Server 2012 R2 Datacenter -&#62; #3 : 2012 R2\n            Microsoft(R) Windows(R) Server 2003, Standard Edition x64 -&#62; #3 : 2003\n            Microsoft Hyper-V Server 2012 R2 -&#62; #3 : 2012 R2\n            Microsoft® Windows Server® 2008 Standard -&#62; #3 : 2008','2024-12-27 05:21:51',1,'clean_windows_server_os_version',0,'2024-12-27 05:21:51'),
(88,0,'RuleDictionnaryOperatingSystemEdition',1,'Clean Linux OS Edition','','AND',0,'/(SUSE|SunOS|Red Hat|CentOS|Ubuntu|Debian|Fedora|AlmaLinux|Oracle)(?:\\D+|)([\\d.]+) ?(?:\\(?([\\w ]+)\\)?)?/\n\n        Example :\n        Ubuntu 22.04.1 LTS -&#62; #2 = LTS\n        SUSE Linux Enterprise Server 11 (x86_64) -&#62; #2 = x86_64\n        Red Hat Enterprise Linux Server release 7.9 (Maipo) -&#62; #2 = Maipo\n        Red Hat Enterprise Linux Server release 6.10 (Santiago) -&#62; #2 = Santiago\n        Fedora release 36 (Thirty Six) -&#62; #2 = Thirty Six\n        Debian GNU/Linux 9.5 (stretch) -&#62; #2 = stretch\n        Debian GNU/Linux 8.9 (jessie) -&#62; #2 = jessie\n        CentOS Linux release 7.2.1511 (Core) -&#62; #2 = Core\n        AlmaLinux 9.0 (Emerald Puma) -&#62; #2 = Emerald Puma\n        AlmaLinux 8.6 (Sky Tiger) -&#62; #2 = Sky Tiger','2024-12-27 05:21:51',1,'clean_linux_os_edition',0,'2024-12-27 05:21:51'),
(89,0,'RuleDictionnaryOperatingSystemEdition',2,'Clean Windows OS Edition','','AND',0,'/(Microsoft)(?&#62;\\(R\\)|®)? (Windows) (XP|\\d\\.\\d|\\d{1,4}|Vista)(™)? ?(.*)/\n\n        Example :\n        Microsoft Windows XP Professionnel -&#62; #4 : Professionnel\n        Microsoft Windows 7 Enterprise  -&#62; #4 : Enterprise\n        Microsoft® Windows Vista Professionnel  -&#62; #4 : Professionnel\n        Microsoft Windows XP Édition familiale  -&#62; #4 : Édition familiale\n        Microsoft Windows 10 Entreprise  -&#62; #4 : Entreprise\n        Microsoft Windows 10 Professionnel  -&#62; #4 : Professionnel\n        Microsoft Windows 11 Professionnel  -&#62; #4 : Professionnel','2024-12-27 05:21:51',1,'clean_windows_os_edition',0,'2024-12-27 05:21:51'),
(90,0,'RuleDictionnaryOperatingSystemEdition',3,'Clean Windows Server OS Edition','','AND',0,'/(Microsoft)(?&#62;\\(R\\)|®)? (?:(Hyper-V|Windows)(?:\\(R\\))?) ((?:Server|))(?:\\(R\\)|®)? (\\d{4}(?: R2)?)(?:[,\\s]++)?([^\\s]*)(?: Edition(?: x64)?)?$/\n\n        Example :\n        Microsoft Windows Server 2012 R2 Datacenter -&#62; #4 : Datacenter\n        Microsoft(R) Windows(R) Server 2003, Standard Edition x64 -&#62; #4 : Standard\n        Microsoft Hyper-V Server 2012 R2 -&#62; #4 :\n        Microsoft® Windows Server® 2008 Standard -&#62; #4: Standard','2024-12-27 05:21:51',1,'clean_windows_server_os_edition',0,'2024-12-27 05:21:51');

--
-- Table structure for table `glpi_savedsearches`
--

CREATE TABLE `glpi_savedsearches` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `type` int(11) NOT NULL DEFAULT 0 COMMENT 'see SavedSearch:: constants',
  `itemtype` varchar(100) NOT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_private` tinyint(4) NOT NULL DEFAULT 1,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `query` text DEFAULT NULL,
  `last_execution_time` int(11) DEFAULT NULL,
  `do_count` tinyint(4) NOT NULL DEFAULT 2 COMMENT 'Do or do not count results on list display see SavedSearch::COUNT_* constants',
  `last_execution_date` timestamp NULL DEFAULT NULL,
  `counter` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `type` (`type`),
  KEY `itemtype` (`itemtype`),
  KEY `entities_id` (`entities_id`),
  KEY `users_id` (`users_id`),
  KEY `is_private` (`is_private`),
  KEY `is_recursive` (`is_recursive`),
  KEY `last_execution_time` (`last_execution_time`),
  KEY `last_execution_date` (`last_execution_date`),
  KEY `do_count` (`do_count`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_savedsearches`
--


--
-- Table structure for table `glpi_savedsearches_alerts`
--

CREATE TABLE `glpi_savedsearches_alerts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `savedsearches_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT 0,
  `operator` tinyint(4) NOT NULL,
  `value` int(11) NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `frequency` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`savedsearches_id`,`operator`,`value`),
  KEY `name` (`name`),
  KEY `is_active` (`is_active`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_savedsearches_alerts`
--


--
-- Table structure for table `glpi_savedsearches_users`
--

CREATE TABLE `glpi_savedsearches_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `itemtype` varchar(100) NOT NULL,
  `savedsearches_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`users_id`,`itemtype`),
  KEY `savedsearches_id` (`savedsearches_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_savedsearches_users`
--


--
-- Table structure for table `glpi_slalevelactions`
--

CREATE TABLE `glpi_slalevelactions` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `slalevels_id` int(10) unsigned NOT NULL DEFAULT 0,
  `action_type` varchar(255) DEFAULT NULL,
  `field` varchar(255) DEFAULT NULL,
  `value` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `slalevels_id` (`slalevels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_slalevelactions`
--


--
-- Table structure for table `glpi_slalevelcriterias`
--

CREATE TABLE `glpi_slalevelcriterias` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `slalevels_id` int(10) unsigned NOT NULL DEFAULT 0,
  `criteria` varchar(255) DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PATTERN_* and REGEX_* constant',
  `pattern` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `slalevels_id` (`slalevels_id`),
  KEY `condition` (`condition`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_slalevelcriterias`
--


--
-- Table structure for table `glpi_slalevels`
--

CREATE TABLE `glpi_slalevels` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `slas_id` int(10) unsigned NOT NULL DEFAULT 0,
  `execution_time` int(11) NOT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT 1,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `match` char(10) DEFAULT NULL COMMENT 'see define.php *_MATCHING constant',
  `uuid` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_active` (`is_active`),
  KEY `slas_id` (`slas_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_slalevels`
--


--
-- Table structure for table `glpi_slalevels_tickets`
--

CREATE TABLE `glpi_slalevels_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `slalevels_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`slalevels_id`),
  KEY `slalevels_id` (`slalevels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_slalevels_tickets`
--


--
-- Table structure for table `glpi_slas`
--

CREATE TABLE `glpi_slas` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `number_time` int(11) NOT NULL,
  `use_ticket_calendar` tinyint(4) NOT NULL DEFAULT 0,
  `calendars_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `definition_time` varchar(255) DEFAULT NULL,
  `end_of_working_day` tinyint(4) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `slms_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `calendars_id` (`calendars_id`),
  KEY `slms_id` (`slms_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_slas`
--


--
-- Table structure for table `glpi_slms`
--

CREATE TABLE `glpi_slms` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `use_ticket_calendar` tinyint(4) NOT NULL DEFAULT 0,
  `calendars_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `calendars_id` (`calendars_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_slms`
--


--
-- Table structure for table `glpi_socketmodels`
--

CREATE TABLE `glpi_socketmodels` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_socketmodels`
--


--
-- Table structure for table `glpi_sockets`
--

CREATE TABLE `glpi_sockets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `position` int(11) NOT NULL DEFAULT 0,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `socketmodels_id` int(10) unsigned NOT NULL DEFAULT 0,
  `wiring_side` tinyint(4) DEFAULT 1,
  `itemtype` varchar(255) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `networkports_id` int(10) unsigned NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `socketmodels_id` (`socketmodels_id`),
  KEY `location_name` (`locations_id`,`name`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `networkports_id` (`networkports_id`),
  KEY `wiring_side` (`wiring_side`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_sockets`
--


--
-- Table structure for table `glpi_softwarecategories`
--

CREATE TABLE `glpi_softwarecategories` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `softwarecategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `completename` text DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext DEFAULT NULL,
  `sons_cache` longtext DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `softwarecategories_id` (`softwarecategories_id`),
  KEY `level` (`level`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_softwarecategories`
--

INSERT INTO `glpi_softwarecategories` VALUES
(1,'Inventoried',NULL,0,'Software from inventories',1,NULL,NULL);

--
-- Table structure for table `glpi_softwarelicenses`
--

CREATE TABLE `glpi_softwarelicenses` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `softwares_id` int(10) unsigned NOT NULL DEFAULT 0,
  `softwarelicenses_id` int(10) unsigned NOT NULL DEFAULT 0,
  `completename` text DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext DEFAULT NULL,
  `sons_cache` longtext DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `number` int(11) NOT NULL DEFAULT 0,
  `softwarelicensetypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `serial` varchar(255) DEFAULT NULL,
  `otherserial` varchar(255) DEFAULT NULL,
  `softwareversions_id_buy` int(10) unsigned NOT NULL DEFAULT 0,
  `softwareversions_id_use` int(10) unsigned NOT NULL DEFAULT 0,
  `expire` date DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `is_valid` tinyint(4) NOT NULL DEFAULT 1,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_helpdesk_visible` tinyint(4) NOT NULL DEFAULT 0,
  `is_template` tinyint(4) NOT NULL DEFAULT 0,
  `template_name` varchar(255) DEFAULT NULL,
  `states_id` int(10) unsigned NOT NULL DEFAULT 0,
  `manufacturers_id` int(10) unsigned NOT NULL DEFAULT 0,
  `contact` varchar(255) DEFAULT NULL,
  `contact_num` varchar(255) DEFAULT NULL,
  `allow_overquota` tinyint(4) NOT NULL DEFAULT 0,
  `pictures` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `expire` (`expire`),
  KEY `softwareversions_id_buy` (`softwareversions_id_buy`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `softwarelicensetypes_id` (`softwarelicensetypes_id`),
  KEY `softwareversions_id_use` (`softwareversions_id_use`),
  KEY `date_mod` (`date_mod`),
  KEY `softwares_id_expire_number` (`softwares_id`,`expire`,`number`),
  KEY `locations_id` (`locations_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `users_id` (`users_id`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `groups_id` (`groups_id`),
  KEY `is_helpdesk_visible` (`is_helpdesk_visible`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_creation` (`date_creation`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `states_id` (`states_id`),
  KEY `allow_overquota` (`allow_overquota`),
  KEY `softwarelicenses_id` (`softwarelicenses_id`),
  KEY `level` (`level`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_softwarelicenses`
--


--
-- Table structure for table `glpi_softwarelicensetypes`
--

CREATE TABLE `glpi_softwarelicensetypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `softwarelicensetypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext DEFAULT NULL,
  `sons_cache` longtext DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `completename` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `softwarelicensetypes_id` (`softwarelicensetypes_id`),
  KEY `level` (`level`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_softwarelicensetypes`
--

INSERT INTO `glpi_softwarelicensetypes` VALUES
(1,'OEM',NULL,NULL,NULL,0,0,NULL,NULL,0,1,'OEM');

--
-- Table structure for table `glpi_softwares`
--

CREATE TABLE `glpi_softwares` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `is_update` tinyint(4) NOT NULL DEFAULT 0,
  `softwares_id` int(10) unsigned NOT NULL DEFAULT 0,
  `manufacturers_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `is_template` tinyint(4) NOT NULL DEFAULT 0,
  `template_name` varchar(255) DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id` int(10) unsigned NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_helpdesk_visible` tinyint(4) NOT NULL DEFAULT 1,
  `softwarecategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_valid` tinyint(4) NOT NULL DEFAULT 1,
  `date_creation` timestamp NULL DEFAULT NULL,
  `pictures` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_update` (`is_update`),
  KEY `softwarecategories_id` (`softwarecategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `softwares_id` (`softwares_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `is_helpdesk_visible` (`is_helpdesk_visible`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_softwares`
--


--
-- Table structure for table `glpi_softwareversions`
--

CREATE TABLE `glpi_softwareversions` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `softwares_id` int(10) unsigned NOT NULL DEFAULT 0,
  `states_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `arch` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `operatingsystems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `arch` (`arch`),
  KEY `softwares_id` (`softwares_id`),
  KEY `states_id` (`states_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `operatingsystems_id` (`operatingsystems_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_softwareversions`
--


--
-- Table structure for table `glpi_solutiontemplates`
--

CREATE TABLE `glpi_solutiontemplates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `content` mediumtext DEFAULT NULL,
  `solutiontypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_recursive` (`is_recursive`),
  KEY `solutiontypes_id` (`solutiontypes_id`),
  KEY `entities_id` (`entities_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_solutiontemplates`
--


--
-- Table structure for table `glpi_solutiontypes`
--

CREATE TABLE `glpi_solutiontypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 1,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_solutiontypes`
--


--
-- Table structure for table `glpi_ssovariables`
--

CREATE TABLE `glpi_ssovariables` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_ssovariables`
--

INSERT INTO `glpi_ssovariables` VALUES
(1,'HTTP_AUTH_USER',NULL,NULL,NULL),
(2,'REMOTE_USER',NULL,NULL,NULL),
(3,'PHP_AUTH_USER',NULL,NULL,NULL),
(4,'USERNAME',NULL,NULL,NULL),
(5,'REDIRECT_REMOTE_USER',NULL,NULL,NULL),
(6,'HTTP_REMOTE_USER',NULL,NULL,NULL);

--
-- Table structure for table `glpi_states`
--

CREATE TABLE `glpi_states` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `states_id` int(10) unsigned NOT NULL DEFAULT 0,
  `completename` text DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext DEFAULT NULL,
  `sons_cache` longtext DEFAULT NULL,
  `is_visible_computer` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_monitor` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_networkequipment` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_peripheral` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_phone` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_printer` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_softwareversion` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_softwarelicense` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_line` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_certificate` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_rack` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_passivedcequipment` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_enclosure` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_pdu` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_cluster` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_contract` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_appliance` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_databaseinstance` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_cable` tinyint(4) NOT NULL DEFAULT 1,
  `is_visible_unmanaged` tinyint(4) NOT NULL DEFAULT 1,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`states_id`,`name`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_visible_computer` (`is_visible_computer`),
  KEY `is_visible_monitor` (`is_visible_monitor`),
  KEY `is_visible_networkequipment` (`is_visible_networkequipment`),
  KEY `is_visible_peripheral` (`is_visible_peripheral`),
  KEY `is_visible_phone` (`is_visible_phone`),
  KEY `is_visible_printer` (`is_visible_printer`),
  KEY `is_visible_softwareversion` (`is_visible_softwareversion`),
  KEY `is_visible_softwarelicense` (`is_visible_softwarelicense`),
  KEY `is_visible_line` (`is_visible_line`),
  KEY `is_visible_certificate` (`is_visible_certificate`),
  KEY `is_visible_rack` (`is_visible_rack`),
  KEY `is_visible_passivedcequipment` (`is_visible_passivedcequipment`),
  KEY `is_visible_enclosure` (`is_visible_enclosure`),
  KEY `is_visible_pdu` (`is_visible_pdu`),
  KEY `is_visible_cluster` (`is_visible_cluster`),
  KEY `is_visible_contract` (`is_visible_contract`),
  KEY `is_visible_appliance` (`is_visible_appliance`),
  KEY `is_visible_databaseinstance` (`is_visible_databaseinstance`),
  KEY `is_visible_cable` (`is_visible_cable`),
  KEY `is_visible_unmanaged` (`is_visible_unmanaged`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `level` (`level`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_states`
--


--
-- Table structure for table `glpi_suppliers`
--

CREATE TABLE `glpi_suppliers` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `suppliertypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `registration_number` varchar(255) DEFAULT NULL,
  `address` text DEFAULT NULL,
  `postcode` varchar(255) DEFAULT NULL,
  `town` varchar(255) DEFAULT NULL,
  `state` varchar(255) DEFAULT NULL,
  `country` varchar(255) DEFAULT NULL,
  `website` varchar(255) DEFAULT NULL,
  `phonenumber` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `fax` varchar(255) DEFAULT NULL,
  `email` varchar(255) DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT 0,
  `pictures` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `suppliertypes_id` (`suppliertypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `is_active` (`is_active`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_suppliers`
--


--
-- Table structure for table `glpi_suppliers_tickets`
--

CREATE TABLE `glpi_suppliers_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `suppliers_id` int(10) unsigned NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(4) NOT NULL DEFAULT 1,
  `alternative_email` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`type`,`suppliers_id`),
  KEY `group` (`suppliers_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_suppliers_tickets`
--


--
-- Table structure for table `glpi_suppliertypes`
--

CREATE TABLE `glpi_suppliertypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_suppliertypes`
--


--
-- Table structure for table `glpi_taskcategories`
--

CREATE TABLE `glpi_taskcategories` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `taskcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `completename` text DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext DEFAULT NULL,
  `sons_cache` longtext DEFAULT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT 1,
  `is_helpdeskvisible` tinyint(4) NOT NULL DEFAULT 1,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `knowbaseitemcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_active` (`is_active`),
  KEY `is_helpdeskvisible` (`is_helpdeskvisible`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `knowbaseitemcategories_id` (`knowbaseitemcategories_id`),
  KEY `level` (`level`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_taskcategories`
--


--
-- Table structure for table `glpi_tasktemplates`
--

CREATE TABLE `glpi_tasktemplates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `content` mediumtext DEFAULT NULL,
  `taskcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `state` int(11) NOT NULL DEFAULT 0,
  `is_private` tinyint(4) NOT NULL DEFAULT 0,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_recursive` (`is_recursive`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `is_private` (`is_private`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tasktemplates`
--


--
-- Table structure for table `glpi_ticketcosts`
--

CREATE TABLE `glpi_ticketcosts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `cost_time` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_fixed` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_material` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `budgets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `tickets_id` (`tickets_id`),
  KEY `begin_date` (`begin_date`),
  KEY `end_date` (`end_date`),
  KEY `entities_id` (`entities_id`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_ticketcosts`
--


--
-- Table structure for table `glpi_ticketrecurrents`
--

CREATE TABLE `glpi_ticketrecurrents` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `is_active` tinyint(4) NOT NULL DEFAULT 0,
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `begin_date` timestamp NULL DEFAULT NULL,
  `periodicity` varchar(255) DEFAULT NULL,
  `create_before` int(11) NOT NULL DEFAULT 0,
  `next_creation_date` timestamp NULL DEFAULT NULL,
  `calendars_id` int(10) unsigned NOT NULL DEFAULT 0,
  `end_date` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_active` (`is_active`),
  KEY `tickettemplates_id` (`tickettemplates_id`),
  KEY `next_creation_date` (`next_creation_date`),
  KEY `calendars_id` (`calendars_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_ticketrecurrents`
--


--
-- Table structure for table `glpi_tickets`
--

CREATE TABLE `glpi_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `closedate` timestamp NULL DEFAULT NULL,
  `solvedate` timestamp NULL DEFAULT NULL,
  `takeintoaccountdate` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id_lastupdater` int(10) unsigned NOT NULL DEFAULT 0,
  `status` int(11) NOT NULL DEFAULT 1,
  `users_id_recipient` int(10) unsigned NOT NULL DEFAULT 0,
  `requesttypes_id` int(10) unsigned NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `urgency` int(11) NOT NULL DEFAULT 1,
  `impact` int(11) NOT NULL DEFAULT 1,
  `priority` int(11) NOT NULL DEFAULT 1,
  `itilcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `global_validation` int(11) NOT NULL DEFAULT 1,
  `slas_id_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `slas_id_tto` int(10) unsigned NOT NULL DEFAULT 0,
  `slalevels_id_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `time_to_resolve` timestamp NULL DEFAULT NULL,
  `time_to_own` timestamp NULL DEFAULT NULL,
  `begin_waiting_date` timestamp NULL DEFAULT NULL,
  `sla_waiting_duration` int(11) NOT NULL DEFAULT 0,
  `ola_waiting_duration` int(11) NOT NULL DEFAULT 0,
  `olas_id_tto` int(10) unsigned NOT NULL DEFAULT 0,
  `olas_id_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `olalevels_id_ttr` int(10) unsigned NOT NULL DEFAULT 0,
  `ola_tto_begin_date` timestamp NULL DEFAULT NULL,
  `ola_ttr_begin_date` timestamp NULL DEFAULT NULL,
  `internal_time_to_resolve` timestamp NULL DEFAULT NULL,
  `internal_time_to_own` timestamp NULL DEFAULT NULL,
  `waiting_duration` int(11) NOT NULL DEFAULT 0,
  `close_delay_stat` int(11) NOT NULL DEFAULT 0,
  `solve_delay_stat` int(11) NOT NULL DEFAULT 0,
  `takeintoaccount_delay_stat` int(11) NOT NULL DEFAULT 0,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  `validation_percent` int(11) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date` (`date`),
  KEY `closedate` (`closedate`),
  KEY `status` (`status`),
  KEY `priority` (`priority`),
  KEY `request_type` (`requesttypes_id`),
  KEY `date_mod` (`date_mod`),
  KEY `entities_id` (`entities_id`),
  KEY `users_id_recipient` (`users_id_recipient`),
  KEY `solvedate` (`solvedate`),
  KEY `takeintoaccountdate` (`takeintoaccountdate`),
  KEY `urgency` (`urgency`),
  KEY `impact` (`impact`),
  KEY `global_validation` (`global_validation`),
  KEY `slas_id_tto` (`slas_id_tto`),
  KEY `slas_id_ttr` (`slas_id_ttr`),
  KEY `time_to_resolve` (`time_to_resolve`),
  KEY `time_to_own` (`time_to_own`),
  KEY `olas_id_tto` (`olas_id_tto`),
  KEY `olas_id_ttr` (`olas_id_ttr`),
  KEY `slalevels_id_ttr` (`slalevels_id_ttr`),
  KEY `internal_time_to_resolve` (`internal_time_to_resolve`),
  KEY `internal_time_to_own` (`internal_time_to_own`),
  KEY `users_id_lastupdater` (`users_id_lastupdater`),
  KEY `type` (`type`),
  KEY `itilcategories_id` (`itilcategories_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `name` (`name`),
  KEY `locations_id` (`locations_id`),
  KEY `date_creation` (`date_creation`),
  KEY `ola_waiting_duration` (`ola_waiting_duration`),
  KEY `olalevels_id_ttr` (`olalevels_id_ttr`)
) ENGINE=InnoDB AUTO_INCREMENT=93 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickets`
--

INSERT INTO `glpi_tickets` VALUES
(17,2,'Sem internet ','2025-01-07 13:39:34','2025-01-08 12:28:46','2025-01-08 12:28:46','2025-01-07 13:48:56','2025-01-08 12:28:46',8,6,9,1,'&#60;p&#62;Telefone: &#60;a href=\"tel:84999811377\"&#62;84999811377&#60;/a&#62;&#60;/p&#62;\n&#60;p&#62;E-mail: Denílson.marques@tecnomtuli.com&#60;/p&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,82152,82152,562,0,0,0,0,'2025-01-07 13:39:34'),
(18,2,'Não envio de e-mail','2025-01-07 13:56:33','2025-01-07 13:58:07','2025-01-07 13:58:07','2025-01-07 13:57:45','2025-01-07 13:58:07',8,6,9,1,'&#60;p&#62;Telefone: 8199405-5418&#60;/p&#62;\n&#60;p&#62;E-mail: palloma.ferreira@tecnomulti.com&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;E-mail não esta enviando e-mails&#60;/strong&#62;&#60;/p&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,94,94,72,0,0,0,0,'2025-01-07 13:56:33'),
(19,2,'email tecnomulti ','2025-01-08 09:38:38','2025-01-10 00:56:50','2025-01-08 20:15:05','2025-01-08 12:22:46','2025-01-10 00:56:50',8,6,9,1,'&#60;p&#62;Telefone: 81 992936741&#60;/p&#62;\n&#60;p&#62;E-mail:fabiano.melo@tecnomulti.com&#60;/p&#62;\n&#60;p&#62;gostaria de colocar o email da empresa em telefone IOS &#60;/p&#62;',3,3,3,3,2,1,0,0,0,NULL,NULL,'2025-01-08 20:15:05',0,0,0,0,0,NULL,NULL,NULL,NULL,0,141492,38187,9848,0,0,0,0,'2025-01-08 09:38:38'),
(20,2,'ERRO PARA ACESSAR O SAP','2025-01-08 13:21:24','2025-01-08 13:36:39','2025-01-08 13:36:39','2025-01-08 13:26:44','2025-01-08 13:36:39',8,6,9,1,'&#60;p&#62;Telefone: 83 99907-5161&#60;/p&#62;\n&#60;p&#62;E-mail: lucia.gomes@tecnomulti.com&#60;/p&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,915,915,320,0,0,0,0,'2025-01-08 13:21:24'),
(21,2,'Instalação de office 2022','2025-01-08 16:36:37','2025-01-08 20:42:50','2025-01-08 20:42:50','2025-01-08 20:03:48','2025-01-08 20:42:50',8,6,9,1,'&#60;p&#62;Telefone: 85 992080037&#60;/p&#62;\n&#60;p&#62;E-mail: aurelio.matos.for@gmail.com&#60;/p&#62;\n&#60;p&#62;Instalação de office 2022&#60;/p&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,14773,14773,12431,0,0,0,0,'2025-01-08 16:36:37'),
(22,2,'Instalação Microsoft 365','2025-01-09 17:57:23','2025-01-10 00:55:36','2025-01-10 00:55:36','2025-01-09 23:59:55','2025-01-10 00:55:36',8,6,9,1,'&#60;p&#62;Telefone: 84999460230&#60;/p&#62;\n&#60;p&#62;E-mail: gilmar.lourenco@tecnomulti.com&#60;/p&#62;',3,3,3,5,2,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,25093,25093,21752,0,0,0,0,'2025-01-09 17:57:23'),
(23,2,'Caixa de Email Lotada','2025-01-09 18:02:47','2025-01-13 11:40:41','2025-01-13 11:40:41','2025-01-10 01:00:23','2025-01-13 11:40:41',8,6,9,1,'&#60;p&#62;Telefone: 84 991046460&#60;/p&#62;\n&#60;p&#62;E-mail: vinicius.silveira@tecnomulti.com&#60;/p&#62;',3,3,3,3,2,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,38101,284573,284573,25056,0,0,0,0,'2025-01-09 18:02:47'),
(24,2,'VPN ','2025-01-10 16:41:54','2025-01-14 15:38:26','2025-01-14 15:38:26','2025-01-13 11:37:26','2025-01-14 15:38:26',8,6,9,1,'&#60;p&#62;Ola, gostaria de solicitar com prioridade a instalação da VPN no meu notebook para que possa utilizar Fora da Rede da Empresa. &#60;/p&#62;',3,3,3,2,2,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,100849,240943,240943,240932,0,0,0,0,'2025-01-10 16:41:54'),
(25,2,'VPN','2025-01-10 16:45:39','2025-01-14 15:39:01','2025-01-14 15:39:01','2025-01-13 11:38:17','2025-01-14 15:39:01',8,6,9,1,'&#60;p&#62;Ola, gostaria de solicitar com prioridade a instalação da VPN no meu notebook para que possa utilizar Fora da Rede da Empresa.&#60;/p&#62;',3,3,3,2,2,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,100834,240768,240768,240758,0,0,0,0,'2025-01-10 16:45:39'),
(26,2,'VPN','2025-01-10 16:45:54','2025-01-14 15:39:17','2025-01-14 15:39:17','2025-01-13 11:39:55','2025-01-14 15:39:17',8,6,9,1,'&#60;p&#62;Ola, gostaria de solicitar com prioridade a instalação da VPN no meu notebook para que possa utilizar Fora da Rede da Empresa.&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;',3,3,3,2,2,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,100757,240846,240846,240841,0,0,0,0,'2025-01-10 16:45:54'),
(27,2,'VPN','2025-01-10 16:46:13','2025-01-14 15:38:44','2025-01-14 15:38:44','2025-01-13 11:39:16','2025-01-14 15:38:44',8,6,9,1,'&#60;p&#62;Ola, gostaria de solicitar com prioridade a instalação da VPN no meu notebook para que possa utilizar Fora da Rede da Empresa.&#60;/p&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,100704,240847,240847,240783,0,0,0,0,'2025-01-10 16:46:13'),
(28,2,'Barra de pesquisa','2025-01-13 12:35:41','2025-01-13 13:43:05','2025-01-13 13:43:05','2025-01-13 12:37:33','2025-01-13 13:43:05',8,6,9,1,'&#60;p&#62;Telefone:84 8831-7787&#60;/p&#62;\n&#60;p&#62;E-mail:flavia.chagas@tecnomulti.com&#60;/p&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,4044,4044,112,0,0,0,0,'2025-01-13 12:35:41'),
(29,2,'JAVA BLOQUEADO','2025-01-13 12:51:07','2025-01-13 13:31:06','2025-01-13 13:31:06','2025-01-13 12:56:24','2025-01-13 13:31:06',8,6,9,1,'&#60;p&#62;Telefone: 84 991172132&#60;/p&#62;\n&#60;p&#62;E-mail: kivia.kevelen@tecnomulti.com&#60;/p&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,2399,2399,317,0,0,0,0,'2025-01-13 12:51:07'),
(30,2,'VPN','2025-01-14 14:18:23','2025-01-14 19:35:24','2025-01-14 19:35:24','2025-01-14 15:33:04','2025-01-14 19:35:24',8,6,9,1,'&#60;p&#62;Telefone:  81 9402-7371&#60;/p&#62;\n&#60;p&#62;E-mail: larissa.lorena@tecnomulti.com&#60;/p&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,19021,19021,4481,0,0,0,0,'2025-01-14 14:18:23'),
(31,2,'VPN','2025-01-14 18:57:19','2025-01-28 14:40:30','2025-01-28 14:40:30','2025-01-14 19:58:44','2025-01-28 14:40:30',10,6,9,1,'&#60;p&#62;Telefone:81 992936741&#60;/p&#62;\n&#60;p&#62;E-mail: fabiano.melo@tecnomulti.com&#60;/p&#62;\n&#60;p&#62;boa tarde ! solicito por favor a VPN para acompanhar os testes da minha equipe &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;favor assim que possivel Grato &#60;/p&#62;',3,3,3,2,2,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,1190353,3838,3838,3685,0,0,0,0,'2025-01-14 18:57:19'),
(32,2,'AUTOCAD, KMZ','2025-01-14 19:40:44','2025-01-20 13:31:02','2025-01-20 13:31:02','2025-01-14 20:07:08','2025-01-20 13:31:02',8,6,9,1,'&#60;p&#62;Telefone: 84 987602692&#60;/p&#62;\n&#60;p&#62;E-mail: lucas.willams@tecnomulti.com&#60;/p&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,262350,233868,233868,1584,0,0,0,0,'2025-01-14 19:40:44'),
(36,2,'MEMORIA CHEIA','2025-01-15 19:02:56','2025-01-17 12:03:35','2025-01-17 12:03:35','2025-01-17 12:03:23','2025-01-17 12:03:35',8,6,9,1,'&#60;p&#62;Telefone: 81 8695-4083&#60;/p&#62;\n&#60;p&#62;E-mail: jose.carmo@tecnomulti.com&#60;/p&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,147639,147639,147627,0,0,0,0,'2025-01-15 19:02:56'),
(43,2,'Lentidão jose.carmo@tecnomulti.com','2025-01-16 10:59:30','2025-01-17 12:02:32','2025-01-16 13:21:59','2025-01-16 12:47:46','2025-01-17 12:02:32',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Lentidão&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 8695-4083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;O notebook não está abrindo mais de 2 &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,'2025-01-16 13:21:59',0,0,0,0,0,NULL,NULL,NULL,NULL,0,90182,8549,6496,0,0,0,0,'2025-01-16 10:59:30'),
(44,2,'Problema no email. jayana.monte@tecnomulti.com','2025-01-17 14:47:06','2025-01-20 11:47:29','2025-01-20 11:47:29','2025-01-17 17:57:43','2025-01-20 11:47:29',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Problema no email.&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jayana.monte@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81996609102&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Recebi um email falando sobre a conta de email está cheia, porém não tem muita coisa no email.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,248423,248423,11437,0,0,0,0,'2025-01-17 14:47:06'),
(45,2,'Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta karla.minelly@tecnomulti.com','2025-01-17 18:01:10','2025-01-20 14:21:56','2025-01-20 14:21:56','2025-01-20 11:08:13','2025-01-20 14:21:56',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Eu já desinstalei o aplicativo da impressora e já instalei novamente e a impressora não conecta&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,246046,246046,234423,0,0,0,0,'2025-01-17 18:01:10'),
(46,2,'KARLA KINELLY DE AQUINO ALEXANDRE','2025-01-20 11:22:02','2025-01-20 14:21:10','2025-01-20 14:21:10','2025-01-20 11:23:38','2025-01-20 14:21:10',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;KARLA KINELLY DE AQUINO ALEXANDRE&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;karla.minelly@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83988277027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A IMPRESSORA NÃO CONECTA AO APLICATIVO INSTADO. JÁ DESINSTELEI E INSTALEI O APLICATIVO, MESMO ASSIM NÃO CONECTA.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,10748,10748,96,0,0,0,0,'2025-01-20 11:22:02'),
(47,2,'Instalação de vpn','2025-01-20 13:39:01','2025-01-20 14:33:05','2025-01-20 14:33:05','2025-01-20 14:23:36','2025-01-20 14:33:05',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Instalação de vpn&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gilberto.silva@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81991391898&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Instalação de vpn&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,3244,3244,2675,0,0,0,0,'2025-01-20 13:39:01'),
(48,2,'CAIXA DE EMAIL CHEIA ','2025-01-20 14:05:41','2025-01-24 11:59:40','2025-01-24 11:59:40','2025-01-20 14:35:46','2025-01-24 11:59:40',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CAIXA DE EMAIL CHEIA &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;graciane.coelho@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=10&#38;itemtype=Ticket&#38;items_id=48\" target=\"_blank\" &#62;&#60;img alt=\"ec3ac8cc-b2d8e96f-678e5833761ee6.52395438\" width=\"1366\" src=\"/front/document.send.php?docid=10&#38;itemtype=Ticket&#38;items_id=48\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,338039,338039,1805,0,0,0,0,'2025-01-20 14:05:41'),
(50,2,'CONECTAR IMPRESSORA NO PC','2025-01-21 11:27:28','2025-01-21 15:06:20','2025-01-21 15:06:20','2025-01-21 12:19:43','2025-01-21 15:06:20',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CONECTAR IMPRESSORA NO PC&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;lucia.gomes@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83999075161&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Quando tento imprimir abre essa aba nos documentos &#60;a href=\"/front/document.send.php?docid=12&#38;itemtype=Ticket&#38;items_id=50\" target=\"_blank\" &#62;&#60;img alt=\"ec3ac8cc-b2d8e96f-678f840b8e9a32.37877242\" width=\"1366\" src=\"/front/document.send.php?docid=12&#38;itemtype=Ticket&#38;items_id=50\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,13132,13132,3135,0,0,0,0,'2025-01-21 11:27:28'),
(51,2,'Expansão - Memória interna ssd + RAM','2025-01-21 13:02:41','2025-01-22 16:59:29','2025-01-22 16:59:29','2025-01-21 14:46:45','2025-01-22 16:59:29',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Expansão - Memória interna ssd + RAM&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;arthur.abreu@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 999460068&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A memória interna do notebook está topado, e juntamente disso, a memoria RAM está sempre em seu uso total (imagem abaixo), e acredito que seja a junção desses fatores que estão ocasionando travamentos e fechamentos de relatórios, assim como limitando o usos de alguns recursos dos mesmos e outros programas.&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=13&#38;itemtype=Ticket&#38;items_id=51\" target=\"_blank\" &#62;&#60;img alt=\"ec3ac8cc-b2d8e96f-678f9ac07b0fe6.57690040\" width=\"1123\" src=\"/front/document.send.php?docid=13&#38;itemtype=Ticket&#38;items_id=51\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,100608,100608,6244,0,0,0,0,'2025-01-21 13:02:41'),
(52,2,'Excell','2025-01-21 13:50:24','2025-01-21 15:27:14','2025-01-21 15:27:14','2025-01-21 14:27:29','2025-01-21 15:27:14',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Excell&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;Gerson.Lima@tecnimulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Excell com problema, expirou  &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,5810,5810,2225,0,0,0,0,'2025-01-21 13:50:24'),
(53,2,'Caixa de Email Cheia','2025-01-22 11:00:46','2025-01-24 12:00:22','2025-01-24 12:00:22','2025-01-22 16:58:17','2025-01-24 12:00:22',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Caixa de Email Cheia&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;vinicius.silveira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99104-6460&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Caixa de E-mail cheia&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=14&#38;itemtype=Ticket&#38;items_id=53\" target=\"_blank\" &#62;&#60;img alt=\"ec3ac8cc-b2d8e96f-6790cfd5928179.61613302\" width=\"1069\" src=\"/front/document.send.php?docid=14&#38;itemtype=Ticket&#38;items_id=53\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,176376,176376,21451,0,0,0,0,'2025-01-22 11:00:46'),
(54,2,'Notebook perdendo sinal de Wi FI','2025-01-22 11:12:01','2025-01-22 16:52:53','2025-01-22 16:52:53','2025-01-22 16:52:44','2025-01-22 16:52:53',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Notebook perdendo sinal de Wi FI&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;arthur.abreu@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 999460068&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Wi fi do computador perde conectividade com a rede e deixa de enxergar as redes disponíveis no local.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,20452,20452,20443,0,0,0,0,'2025-01-22 11:12:01'),
(55,2,'SAP COM PROBLEMA ','2025-01-23 13:02:02','2025-01-23 13:39:28','2025-01-23 13:39:28','2025-01-23 13:06:27','2025-01-23 13:39:28',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;SAP COM PROBLEMA &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;anacristina.araujo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83 996110690&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;SEM ACESSO AO SAP - JÁ LIMPEI CACHE - REINICIEI E NADA &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,2246,2246,265,0,0,0,0,'2025-01-23 13:02:02'),
(56,2,'CAIXA DE EMAIL CHEIA ','2025-01-27 18:40:14','2025-01-28 12:51:41','2025-01-28 12:51:41','2025-01-28 11:17:26','2025-01-28 12:51:41',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CAIXA DE EMAIL CHEIA &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;graciane.coelho@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;CAIXA DE EMAIL CHEIAS&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,65487,65487,59832,0,0,0,0,'2025-01-27 18:40:14'),
(57,2,'CAIXA DE EMAIL CHEIA ','2025-01-28 11:11:21','2025-01-28 11:41:20','2025-01-28 11:41:20','2025-01-28 11:41:16','2025-01-28 11:41:20',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CAIXA DE EMAIL CHEIA &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;graciane.coelho@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;e-mail com problema &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,1799,1799,1795,0,0,0,0,'2025-01-28 11:11:21'),
(58,2,'OSP control não está abrindo e ativar o e-mail ','2025-01-28 12:39:13','2025-02-13 14:01:10','2025-02-13 14:01:10','2025-01-28 14:42:25','2025-02-13 14:01:10',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;OSP control não está abrindo e ativar o e-mail &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;selma.belizario@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83 98808-8867&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;toda vez que tento acessar o OSP Control aparece a mensagem: ops, algo deu errado. Por favor, tente novamente. Consigo acessar em outo notebook, mas no meu não acessa. &#60;/p&#62;\n&#60;p&#62;Também preciso que o meu e-mail seja migrado do notebook anterior, para o que estou utilizado agora.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,4,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,1387317,1387317,7392,0,0,0,0,'2025-01-28 12:39:13'),
(59,2,'GOOGLE HEART','2025-01-28 13:46:40','2025-01-28 19:27:19','2025-01-28 19:27:19','2025-01-28 13:59:29','2025-01-28 19:27:19',10,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,20439,20439,769,0,0,0,0,'2025-01-28 13:46:40'),
(60,2,'PASTA DE REDE / FROTA','2025-01-28 13:53:54','2025-01-28 13:58:52','2025-01-28 13:58:52','2025-01-28 13:58:47','2025-01-28 13:58:52',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;monalisa.furtado@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84988112339&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Monalisa: 368905108&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,298,298,293,0,0,0,0,'2025-01-28 13:53:54'),
(61,2,'PASTA DE REDE / FROTA','2025-01-28 13:59:04','2025-01-28 14:02:05','2025-01-28 14:02:05','2025-01-28 14:02:01','2025-01-28 14:02:05',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;monalisa.furtado@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84988112339&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Monalisa: 368 905 108&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,181,181,177,0,0,0,0,'2025-01-28 13:59:04'),
(62,2,'PASTA FROTA','2025-01-28 14:02:27','2025-01-28 14:05:20','2025-01-28 14:05:20','2025-01-28 14:05:13','2025-01-28 14:05:20',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;laryssa.felix@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84988112339&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 1050 655 391&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,173,173,166,0,0,0,0,'2025-01-28 14:02:27'),
(63,2,'PASTA DE REDE / FROTA','2025-01-28 14:04:55','2025-01-28 14:11:39','2025-01-28 14:11:39','2025-01-28 14:06:10','2025-01-28 14:11:39',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;joaopaulo.leite@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 98584-2246&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 723335506&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,404,404,75,0,0,0,0,'2025-01-28 14:04:55'),
(64,2,'PASTA DE REDE / FROTA','2025-01-28 14:06:03','2025-01-28 14:13:35','2025-01-28 14:13:35','2025-01-28 14:13:32','2025-01-28 14:13:35',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;arthur.abreu@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 9946-0068&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Anydesk: 1 307 766 794&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,452,452,449,0,0,0,0,'2025-01-28 14:06:03'),
(65,2,'PASTA DE REDE / FROTA','2025-01-28 14:16:01','2025-01-28 14:49:48','2025-01-28 14:49:48','2025-01-28 14:49:25','2025-01-28 14:49:48',10,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA DE REDE / FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gilmar.lourenco@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99946-0230&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ANYDESK: 777746514&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,2027,2027,2004,0,0,0,0,'2025-01-28 14:16:01'),
(66,2,'Configurar o SAP ','2025-01-28 14:31:35','2025-01-28 20:20:30','2025-01-28 20:20:30','2025-01-28 14:52:26','2025-01-28 20:20:30',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,4,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,20935,20935,1251,0,0,0,0,'2025-01-28 14:31:35'),
(67,2,'CONECTAR IMPRESSORA NO PC','2025-01-28 15:12:53','2025-01-28 20:18:45','2025-01-28 20:18:45','2025-01-28 15:22:05','2025-01-28 20:18:45',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CONECTAR IMPRESSORA NO PC&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;elton.jorge@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;+55 83 8199-1245&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;erro ao tentar impressão&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,18352,18352,552,0,0,0,0,'2025-01-28 15:12:53'),
(68,2,'Caixa de E-mail Lotada','2025-01-28 18:47:27','2025-01-28 20:17:28','2025-01-28 20:17:28','2025-01-28 20:17:22','2025-01-28 20:17:28',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Caixa de E-mail Lotada&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;vinicius.silveira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99104-6460&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Caixa Lotada&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,5401,5401,5395,0,0,0,0,'2025-01-28 18:47:27'),
(70,2,'Email - Alexandre Onassis','2025-01-29 11:52:14','2025-01-29 12:01:16','2025-01-29 12:01:16','2025-01-29 11:53:33','2025-01-29 12:01:16',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Email - Alexandre Onassis&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;geimisson.marques@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 983240445&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Configuração primeiro acesso ao email do coordenador Alexandre Onassis &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,542,542,79,0,0,0,0,'2025-01-29 11:52:14'),
(71,2,'configurar VPN','2025-01-29 11:59:27','2025-01-29 12:06:26','2025-01-29 12:06:26','2025-01-29 12:06:20','2025-01-29 12:06:26',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;configurar VPN&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;Sebastiao.clesio@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84991007542&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;bom dia.&#60;/p&#62;\n&#60;p&#62;conforme ja alinhado e autorizado por Paula. cadastrar a VPN no PC.   &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,419,419,413,0,0,0,0,'2025-01-29 11:59:27'),
(72,2,'sistema sap não fica com o acesso','2025-01-30 11:24:45','2025-01-30 11:51:10','2025-01-30 11:51:10','2025-01-30 11:45:58','2025-01-30 11:51:10',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;sistema sap não fica com o acesso&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;lorenalarissa88@gmail.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62; 81 9402-7371&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;não consigo acessar o sistema&#60;/p&#62;\n&#60;p&#62;anydesk  1 763 954 787&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,1585,1585,1273,0,0,0,0,'2025-01-30 11:24:45'),
(73,2,'PROBLEMA AO ACESSAR SAP / CITRIX','2025-01-30 13:44:22','2025-01-30 18:52:14','2025-01-30 18:52:14','2025-01-30 15:36:30','2025-01-30 18:52:14',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PROBLEMA AO ACESSAR SAP / CITRIX&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;lanna1457@gmail.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83999075161&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;NÃO CONSIGO ACESSAR O SAP NEM O CITRIX - PORÉM UMA COLEGA CONSEGUIU ACESSAR PELO MESMO LINK E MESMA SENHA &#60;a href=\"/front/document.send.php?docid=16&#38;itemtype=Ticket&#38;items_id=73\" target=\"_blank\" &#62;&#60;img alt=\"ec3ac8cc-b2d8e96f-679b81f077f908.68527211\" width=\"974\" src=\"/front/document.send.php?docid=16&#38;itemtype=Ticket&#38;items_id=73\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,18472,18472,6728,0,0,0,0,'2025-01-30 13:44:22'),
(74,2,'EMAIL','2025-01-30 17:53:59','2025-01-30 19:23:58','2025-01-30 19:23:58','2025-01-30 18:50:29','2025-01-30 19:23:58',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;EMAIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;flavia.chagas@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62; 84 8831-7787&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Meus emails não está saindo da caixa!&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,5399,5399,3390,0,0,0,0,'2025-01-30 17:53:59'),
(75,2,'INSTALAR NOBREAK','2025-01-30 18:41:10',NULL,NULL,'2025-01-30 19:14:05','2025-01-30 19:14:11',8,3,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;INSTALAR NOBREAK&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;denilson.marques@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84999811377&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;equipamento para instalação disponivel.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,1,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,0,0,1975,0,0,0,0,'2025-01-30 18:41:10'),
(76,2,'VPN com problema','2025-02-03 13:18:39','2025-02-04 11:49:55','2025-02-04 11:49:55','2025-02-03 13:49:47','2025-02-04 11:49:55',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;VPN com problema&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;arthur.ulisses@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;85992155440&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;VPN aparenta estar muito lento, impossibilitando o trabalho.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,81076,81076,1868,0,0,0,0,'2025-02-03 13:18:39'),
(77,2,'VPN FIBRASIL','2025-02-03 17:21:14','2025-02-04 11:22:37','2025-02-04 11:22:37','2025-02-04 11:22:32','2025-02-04 11:22:37',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;VPN FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;danielle.silva@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62; 81 99256-9899&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;A VPN da Fibrasil aprensentando erro ao acesso . &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,64883,64883,64878,0,0,0,0,'2025-02-03 17:21:14'),
(78,2,'Erro Envio de mensagens ','2025-02-03 17:44:33','2025-02-03 20:47:33','2025-02-03 20:47:33','2025-02-03 19:50:51','2025-02-03 20:47:33',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Erro Envio de mensagens &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;mario.lopes@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83993220200&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;\"Esta mensagem foi criada automaticamente pelo software de entrega de correio.&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;Uma mensagem que você enviou não pôde ser entregue a um ou mais destinatários. Este é um erro permanente. Os seguintes endereços falharam:\"&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,10980,10980,7578,0,0,0,0,'2025-02-03 17:44:33'),
(79,2,'Erro Envio de mensagens ','2025-02-03 20:21:54','2025-02-03 21:01:20','2025-02-03 21:01:20','2025-02-03 21:01:14','2025-02-03 21:01:20',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Erro Envio de mensagens &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;mario.lopes@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83993220200&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;This message was created automatically by mail delivery software.&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;  alexcruzfab@hotmail.com&#60;/p&#62;\n&#60;p&#62;    host eig-east.smtp.a.cloudfilter.net [3.228.35.199]&#60;/p&#62;\n&#60;p&#62;    SMTP error from remote mail server after end of data:&#60;/p&#62;\n&#60;p&#62;    550 Connection Rejected - see http://www.spamhaus.org/query/ip/168.196.197.55 AUP#BL&#60;/p&#62;\n&#60;p&#62;  alexcruzfab@gmail.com&#60;/p&#62;\n&#60;p&#62;    host eig-east.smtp.a.cloudfilter.net [18.215.58.191]&#60;/p&#62;\n&#60;p&#62;    SMTP error from remote mail server after end of data:&#60;/p&#62;\n&#60;p&#62;    550 Connection Rejected - see http://www.spamhaus.org/query/ip/168.196.197.55 AUP#BL&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,2366,2366,2360,0,0,0,0,'2025-02-03 20:21:54'),
(80,2,'VPN','2025-02-04 18:37:10','2025-02-06 14:41:21','2025-02-04 19:15:58','2025-02-04 18:41:05','2025-02-06 14:41:21',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;VPN&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;fabiano.melo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81988187688&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;ACESSO A VPN &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,'2025-02-04 19:15:58',0,0,0,0,0,NULL,NULL,NULL,NULL,0,158651,2328,235,0,0,0,0,'2025-02-04 18:37:10'),
(81,2,'INSTALAÇÃO VPN TECNOMULTI','2025-02-04 18:43:15','2025-02-06 14:39:48','2025-02-06 14:39:48','2025-02-04 19:16:38','2025-02-06 14:39:48',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;INSTALAÇÃO VPN TECNOMULTI&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;danielle.silva@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 99293-6741&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Instalação da VPN Tecnomulti. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,158193,158193,2003,0,0,0,0,'2025-02-04 18:43:15'),
(82,2,'PASTA FROTA','2025-02-07 14:16:50','2025-02-11 12:21:34','2025-02-11 12:21:34','2025-02-10 11:47:57','2025-02-11 12:21:34',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;fabio.jackson@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;83986500039&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;favor  configurar acesso para Pasta Frotas &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,338684,338684,250267,0,0,0,0,'2025-02-07 14:16:50'),
(83,2,'EMAIL / EXCEL / POWER POINT','2025-02-10 11:16:41','2025-02-10 11:46:54','2025-02-10 11:46:54','2025-02-10 11:19:29','2025-02-10 11:46:54',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;EMAIL / EXCEL / POWER POINT&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;amanda.moreira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;(84)98753-9247&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Não consigo enviar, nem responder emails. Apenas recebo.&#60;/p&#62;\n&#60;p&#62;Excel, power point e word, apenas abre, não consigo mexer nele. Mostra um aviso informando que \"Está cópia do Microsoft office não está ativada. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,1813,1813,168,0,0,0,0,'2025-02-10 11:16:41'),
(84,2,'sistema sap não fica com o acesso','2025-02-11 12:02:54','2025-02-11 13:08:44','2025-02-11 13:08:44','2025-02-11 13:08:39','2025-02-11 13:08:44',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;sistema sap não fica com o acesso&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;lorenalarissa88@gmail.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81988648578&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;não consigo usar o sistema funciona em outro e no  meu a senha e login não fica.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,3950,3950,3945,0,0,0,0,'2025-02-11 12:02:54'),
(85,2,'PASTA FROTA','2025-02-11 12:41:34','2025-02-11 13:14:07','2025-02-11 13:14:07','2025-02-11 13:07:04','2025-02-11 13:14:07',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;PASTA FROTA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;joao.ferreira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 992588071&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Rede/Internet&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Favor criar acesso a pasta Frota&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,2,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,1953,1953,1530,0,0,0,0,'2025-02-11 12:41:34'),
(86,2,'Acesso Sistema ','2025-02-11 15:10:17','2025-02-13 13:17:14','2025-02-13 13:17:14','2025-02-11 22:20:27','2025-02-13 13:17:14',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Acesso Sistema &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;michele.souza@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;8198555-5446&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Mudanca de setor, nao estou consiguindo acessa Vicky, Sap, OSPCONTROL &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,166017,166017,25810,0,0,0,0,'2025-02-11 15:10:17'),
(87,2,'ERRO NO PROGRESSO DE RECEBIMENTO DE E-MAIL | OUTLOOK','2025-02-12 11:56:10','2025-02-12 12:34:09','2025-02-12 12:34:09','2025-02-12 12:07:07','2025-02-12 12:34:09',8,6,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;ERRO NO PROGRESSO DE RECEBIMENTO DE E-MAIL | OUTLOOK&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gilmar.lourenco@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84988113027&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;O progresso do Outlook indica o recebimento dos e-mails, porém, nada aparece na caixa de entrada, nem nas pastas com regras.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,2279,2279,657,0,0,0,0,'2025-02-12 11:56:10'),
(88,2,'edson maykon','2025-02-17 11:36:06',NULL,NULL,'2025-02-17 13:52:33','2025-02-17 20:31:30',8,2,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;edson maykon&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;edson.maykon@tecnomulti.com.pst&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 987026218&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;nao estou tendo acesso e meu e-mail  edson.maykon@tecnomulti.com.pst&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,0,0,8187,0,0,0,0,'2025-02-17 11:36:06'),
(89,2,'INSTALAR E-MAIL OUTLOOK','2025-02-17 12:35:59',NULL,NULL,'2025-02-18 18:30:33','2025-02-18 18:30:40',8,2,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;INSTALAR E-MAIL OUTLOOK&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;bruno.ciriaco@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;85981013501&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Bom dia configurar o outlook e instalar o DWG. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,0,0,107674,0,0,0,0,'2025-02-17 12:35:59'),
(90,2,'não consigo acessar meu outlook','2025-02-18 17:56:01',NULL,NULL,'2025-02-18 18:16:04','2025-02-18 18:17:50',9,2,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;não consigo acessar meu outlook&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;aprendiz.recifela@tecnomult.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81 986981633&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90\" target=\"_blank\" &#62;&#60;img alt=\"47cb7c5c-b2d8e96f-67b4c9ad2804d1.68109059\" width=\"545\" src=\"/front/document.send.php?docid=17&#38;itemtype=Ticket&#38;items_id=90\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,0,0,1203,0,0,0,0,'2025-02-18 17:56:01'),
(91,2,'CHAMADO RAYLLA','2025-02-18 17:56:26',NULL,NULL,'2025-02-18 18:14:21','2025-02-18 18:22:40',9,2,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CHAMADO RAYLLA&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;raylla.vitoria@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84988082753&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Boa tarde, Alex!&#60;br&#62;Não consigo rever emails antigos nem enviados.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,3,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,0,0,1075,0,0,0,0,'2025-02-18 17:56:26'),
(92,2,'TROCA DE NOTEBOOK','2025-02-18 18:48:25',NULL,NULL,NULL,'2025-02-18 18:48:25',9,1,9,7,'&#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;TROCA DE NOTEBOOK&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;evelyn.azevedo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84981052542&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Troca de notebook, liberar acessos.&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;',3,3,3,5,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,NULL,0,0,0,0,0,0,0,0,'2025-02-18 18:48:25');

--
-- Table structure for table `glpi_tickets_contracts`
--

CREATE TABLE `glpi_tickets_contracts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `contracts_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`contracts_id`),
  KEY `contracts_id` (`contracts_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickets_contracts`
--


--
-- Table structure for table `glpi_tickets_tickets`
--

CREATE TABLE `glpi_tickets_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id_1` int(10) unsigned NOT NULL DEFAULT 0,
  `tickets_id_2` int(10) unsigned NOT NULL DEFAULT 0,
  `link` int(11) NOT NULL DEFAULT 1,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id_1`,`tickets_id_2`),
  KEY `tickets_id_2` (`tickets_id_2`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickets_tickets`
--


--
-- Table structure for table `glpi_tickets_users`
--

CREATE TABLE `glpi_tickets_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(4) NOT NULL DEFAULT 1,
  `alternative_email` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`type`,`users_id`,`alternative_email`),
  KEY `user` (`users_id`,`type`)
) ENGINE=InnoDB AUTO_INCREMENT=98 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickets_users`
--

INSERT INTO `glpi_tickets_users` VALUES
(21,17,9,1,1,''),
(22,18,9,1,1,''),
(23,19,9,1,1,''),
(24,20,9,1,1,''),
(25,21,9,1,1,''),
(26,22,9,1,1,''),
(27,23,9,1,1,''),
(28,24,9,1,1,''),
(29,25,9,1,1,''),
(30,26,9,1,1,''),
(31,27,9,1,1,''),
(32,28,9,1,1,''),
(33,29,9,1,1,''),
(34,30,9,1,1,''),
(35,31,9,1,1,''),
(36,32,9,1,1,''),
(40,36,9,1,1,''),
(47,43,9,1,1,''),
(48,44,9,1,1,''),
(49,45,9,1,1,''),
(50,46,9,1,1,''),
(51,47,9,1,1,''),
(52,48,9,1,1,''),
(54,50,9,1,1,''),
(55,51,9,1,1,''),
(56,52,9,1,1,''),
(57,53,9,1,1,''),
(58,54,9,1,1,''),
(59,55,9,1,1,''),
(60,56,9,1,1,''),
(61,57,9,1,1,''),
(62,58,9,1,1,''),
(63,59,9,1,1,''),
(64,60,9,1,1,''),
(65,61,9,1,1,''),
(66,62,9,1,1,''),
(67,63,9,1,1,''),
(68,64,9,1,1,''),
(69,65,9,1,1,''),
(70,66,9,1,1,''),
(71,67,9,1,1,''),
(72,68,9,1,1,''),
(74,70,9,1,1,''),
(75,71,9,1,1,''),
(76,72,9,1,1,''),
(77,73,9,1,1,''),
(78,58,8,2,1,''),
(79,74,9,1,1,''),
(80,75,9,1,1,''),
(81,76,9,1,1,''),
(82,77,9,1,1,''),
(83,78,9,1,1,''),
(84,79,9,1,1,''),
(85,80,9,1,1,''),
(86,81,9,1,1,''),
(87,82,9,1,1,''),
(88,83,9,1,1,''),
(89,84,9,1,1,''),
(90,85,9,1,1,''),
(91,86,9,1,1,''),
(92,87,9,1,1,''),
(93,88,9,1,1,''),
(94,89,9,1,1,''),
(95,90,9,1,1,''),
(96,91,9,1,1,''),
(97,92,9,1,1,'');

--
-- Table structure for table `glpi_ticketsatisfactions`
--

CREATE TABLE `glpi_ticketsatisfactions` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `date_begin` timestamp NULL DEFAULT NULL,
  `date_answered` timestamp NULL DEFAULT NULL,
  `satisfaction` int(11) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_ticketsatisfactions`
--


--
-- Table structure for table `glpi_tickettasks`
--

CREATE TABLE `glpi_tickettasks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) DEFAULT NULL,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `taskcategories_id` int(10) unsigned NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_editor` int(10) unsigned NOT NULL DEFAULT 0,
  `content` longtext DEFAULT NULL,
  `is_private` tinyint(4) NOT NULL DEFAULT 0,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `state` int(11) NOT NULL DEFAULT 1,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `tasktemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `timeline_position` tinyint(4) NOT NULL DEFAULT 0,
  `sourceitems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `sourceof_items_id` int(10) unsigned NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `users_id` (`users_id`),
  KEY `users_id_editor` (`users_id_editor`),
  KEY `tickets_id` (`tickets_id`),
  KEY `is_private` (`is_private`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `state` (`state`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `tasktemplates_id` (`tasktemplates_id`),
  KEY `sourceitems_id` (`sourceitems_id`),
  KEY `sourceof_items_id` (`sourceof_items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickettasks`
--


--
-- Table structure for table `glpi_tickettemplatehiddenfields`
--

CREATE TABLE `glpi_tickettemplatehiddenfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickettemplates_id`,`num`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickettemplatehiddenfields`
--

INSERT INTO `glpi_tickettemplatehiddenfields` VALUES
(1,1,10),
(2,1,66);

--
-- Table structure for table `glpi_tickettemplatemandatoryfields`
--

CREATE TABLE `glpi_tickettemplatemandatoryfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickettemplates_id`,`num`)
) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickettemplatemandatoryfields`
--

INSERT INTO `glpi_tickettemplatemandatoryfields` VALUES
(2,1,1),
(3,1,7),
(1,1,21);

--
-- Table structure for table `glpi_tickettemplatepredefinedfields`
--

CREATE TABLE `glpi_tickettemplatepredefinedfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  `value` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickettemplatepredefinedfields`
--

INSERT INTO `glpi_tickettemplatepredefinedfields` VALUES
(2,1,21,'&#60;p&#62;Telefone:&#60;/p&#62;\r\n&#60;p&#62;E-mail:&#60;/p&#62;');

--
-- Table structure for table `glpi_tickettemplates`
--

CREATE TABLE `glpi_tickettemplates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `comment` text DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_tickettemplates`
--

INSERT INTO `glpi_tickettemplates` VALUES
(1,'Default',0,1,NULL);

--
-- Table structure for table `glpi_ticketvalidations`
--

CREATE TABLE `glpi_ticketvalidations` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_validate` int(10) unsigned NOT NULL DEFAULT 0,
  `comment_submission` text DEFAULT NULL,
  `comment_validation` text DEFAULT NULL,
  `status` int(11) NOT NULL DEFAULT 2,
  `submission_date` timestamp NULL DEFAULT NULL,
  `validation_date` timestamp NULL DEFAULT NULL,
  `timeline_position` tinyint(4) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `users_id` (`users_id`),
  KEY `users_id_validate` (`users_id_validate`),
  KEY `tickets_id` (`tickets_id`),
  KEY `submission_date` (`submission_date`),
  KEY `validation_date` (`validation_date`),
  KEY `status` (`status`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_ticketvalidations`
--


--
-- Table structure for table `glpi_transfers`
--

CREATE TABLE `glpi_transfers` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `keep_ticket` int(11) NOT NULL DEFAULT 0,
  `keep_networklink` int(11) NOT NULL DEFAULT 0,
  `keep_reservation` int(11) NOT NULL DEFAULT 0,
  `keep_history` int(11) NOT NULL DEFAULT 0,
  `keep_device` int(11) NOT NULL DEFAULT 0,
  `keep_infocom` int(11) NOT NULL DEFAULT 0,
  `keep_dc_monitor` int(11) NOT NULL DEFAULT 0,
  `clean_dc_monitor` int(11) NOT NULL DEFAULT 0,
  `keep_dc_phone` int(11) NOT NULL DEFAULT 0,
  `clean_dc_phone` int(11) NOT NULL DEFAULT 0,
  `keep_dc_peripheral` int(11) NOT NULL DEFAULT 0,
  `clean_dc_peripheral` int(11) NOT NULL DEFAULT 0,
  `keep_dc_printer` int(11) NOT NULL DEFAULT 0,
  `clean_dc_printer` int(11) NOT NULL DEFAULT 0,
  `keep_supplier` int(11) NOT NULL DEFAULT 0,
  `clean_supplier` int(11) NOT NULL DEFAULT 0,
  `keep_contact` int(11) NOT NULL DEFAULT 0,
  `clean_contact` int(11) NOT NULL DEFAULT 0,
  `keep_contract` int(11) NOT NULL DEFAULT 0,
  `clean_contract` int(11) NOT NULL DEFAULT 0,
  `keep_software` int(11) NOT NULL DEFAULT 0,
  `clean_software` int(11) NOT NULL DEFAULT 0,
  `keep_document` int(11) NOT NULL DEFAULT 0,
  `clean_document` int(11) NOT NULL DEFAULT 0,
  `keep_cartridgeitem` int(11) NOT NULL DEFAULT 0,
  `clean_cartridgeitem` int(11) NOT NULL DEFAULT 0,
  `keep_cartridge` int(11) NOT NULL DEFAULT 0,
  `keep_consumable` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `keep_disk` int(11) NOT NULL DEFAULT 0,
  `keep_certificate` int(11) NOT NULL DEFAULT 0,
  `clean_certificate` int(11) NOT NULL DEFAULT 0,
  `lock_updated_fields` int(11) NOT NULL DEFAULT 0,
  `keep_location` int(11) NOT NULL DEFAULT 1,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_transfers`
--

INSERT INTO `glpi_transfers` VALUES
(1,'complete',2,2,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,NULL,NULL,NULL,1,1,1,0,1);

--
-- Table structure for table `glpi_unmanageds`
--

CREATE TABLE `glpi_unmanageds` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `serial` varchar(255) DEFAULT NULL,
  `otherserial` varchar(255) DEFAULT NULL,
  `contact` varchar(255) DEFAULT NULL,
  `contact_num` varchar(255) DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `locations_id` int(10) unsigned NOT NULL DEFAULT 0,
  `networks_id` int(10) unsigned NOT NULL DEFAULT 0,
  `manufacturers_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_deleted` tinyint(4) NOT NULL DEFAULT 0,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id` int(10) unsigned NOT NULL DEFAULT 0,
  `states_id` int(10) unsigned NOT NULL DEFAULT 0,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT 0,
  `is_dynamic` tinyint(4) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `autoupdatesystems_id` int(10) unsigned NOT NULL DEFAULT 0,
  `sysdescr` text DEFAULT NULL,
  `agents_id` int(10) unsigned NOT NULL DEFAULT 0,
  `itemtype` varchar(100) DEFAULT NULL,
  `accepted` tinyint(4) NOT NULL DEFAULT 0,
  `hub` tinyint(4) NOT NULL DEFAULT 0,
  `ip` varchar(255) DEFAULT NULL,
  `snmpcredentials_id` int(10) unsigned NOT NULL DEFAULT 0,
  `last_inventory_update` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `networks_id` (`networks_id`),
  KEY `states_id` (`states_id`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `date_creation` (`date_creation`),
  KEY `autoupdatesystems_id` (`autoupdatesystems_id`),
  KEY `agents_id` (`agents_id`),
  KEY `snmpcredentials_id` (`snmpcredentials_id`),
  KEY `users_id_tech` (`users_id_tech`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_unmanageds`
--


--
-- Table structure for table `glpi_usbvendors`
--

CREATE TABLE `glpi_usbvendors` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `vendorid` varchar(4) NOT NULL,
  `deviceid` varchar(4) DEFAULT NULL,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`vendorid`,`deviceid`),
  KEY `deviceid` (`deviceid`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_usbvendors`
--


--
-- Table structure for table `glpi_usercategories`
--

CREATE TABLE `glpi_usercategories` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_usercategories`
--

INSERT INTO `glpi_usercategories` VALUES
(1,'Cliente Loja','','2025-01-19 04:55:51','2025-01-19 04:55:51');

--
-- Table structure for table `glpi_useremails`
--

CREATE TABLE `glpi_useremails` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `users_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_default` tinyint(4) NOT NULL DEFAULT 0,
  `is_dynamic` tinyint(4) NOT NULL DEFAULT 0,
  `email` varchar(255) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`users_id`,`email`),
  KEY `email` (`email`),
  KEY `is_default` (`is_default`),
  KEY `is_dynamic` (`is_dynamic`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_useremails`
--

INSERT INTO `glpi_useremails` VALUES
(1,7,1,0,'p.victordsouza@gmail.com'),
(2,9,1,0,'suporte@tecnomulti.com'),
(3,8,1,0,'alexcruzfab@hotmail.com');

--
-- Table structure for table `glpi_usertitles`
--

CREATE TABLE `glpi_usertitles` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_usertitles`
--


--
-- Table structure for table `glpi_virtualmachinestates`
--

CREATE TABLE `glpi_virtualmachinestates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_virtualmachinestates`
--


--
-- Table structure for table `glpi_virtualmachinesystems`
--

CREATE TABLE `glpi_virtualmachinesystems` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_virtualmachinesystems`
--


--
-- Table structure for table `glpi_virtualmachinetypes`
--

CREATE TABLE `glpi_virtualmachinetypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_virtualmachinetypes`
--


--
-- Table structure for table `glpi_vlans`
--

CREATE TABLE `glpi_vlans` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `comment` text DEFAULT NULL,
  `tag` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `tag` (`tag`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_vlans`
--


--
-- Table structure for table `glpi_vobjects`
--

CREATE TABLE `glpi_vobjects` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT 0,
  `data` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`itemtype`,`items_id`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_vobjects`
--


--
-- Table structure for table `glpi_wifinetworks`
--

CREATE TABLE `glpi_wifinetworks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
  `is_recursive` tinyint(4) NOT NULL DEFAULT 0,
  `name` varchar(255) DEFAULT NULL,
  `essid` varchar(255) DEFAULT NULL,
  `mode` varchar(255) DEFAULT NULL COMMENT 'ad-hoc, access_point',
  `comment` text DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `essid` (`essid`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_wifinetworks`
--



