(500,'PluginFormcreatorFormAnswer',32,29,2,0,4,'2025-01-28 18:47:27','2025-02-18 18:53:01',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 32 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=32&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 32 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=32\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-32/plugin_formcreator_form_created.1738090047.1026665259@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
(501,'Ticket',68,4,2,1,0,'2025-01-28 18:47:27','2025-01-28 18:47:27','2025-01-28 18:47:39','[GLPI #0000068] Novo chamado Caixa de E-mail Lotada',NULL,'','9',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(502,'Ticket',68,4,2,1,0,'2025-01-28 18:47:27','2025-01-28 18:47:27','2025-01-30 15:37:34','[GLPI #0000068] Novo chamado Caixa de E-mail Lotada',NULL,'','8',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(503,'Ticket',68,4,2,1,0,'2025-01-28 18:47:27','2025-01-28 18:47:27','2025-01-30 15:49:48','[GLPI #0000068] Novo chamado Caixa de E-mail Lotada',NULL,'','10',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(504,'Ticket',68,4,2,1,0,'2025-01-28 18:47:27','2025-01-28 18:47:27','2025-01-29 01:27:48','[GLPI #0000068] Novo chamado Caixa de E-mail Lotada',NULL,'','7',NULL,NULL,NULL,'',NULL,' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \n\nGerado automaticamente pelo GLPI\n\n',NULL,'','ajax','new'),
(505,'Ticket',68,4,2,0,4,'2025-01-28 18:47:27','2025-02-18 18:53:01',NULL,'[GLPI #0000068] Novo chamado Caixa de E-mail Lotada','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000068] Novo chamado Caixa de E-mail Lotada&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_68\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_68&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Caixa de E-mail Lotada &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 15:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Caixa de E-mail Lotada&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;vinicius.silveira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99104-6460&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Caixa Lotada&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-68/new@oswintech.ddns.net','','mailing','new'),
(506,'Ticket',68,4,2,0,4,'2025-01-28 18:47:27','2025-02-18 18:53:01',NULL,'[GLPI #0000068] Novo chamado Caixa de E-mail Lotada','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000068] Novo chamado Caixa de E-mail Lotada&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_68\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_68&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Caixa de E-mail Lotada &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 15:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Caixa de E-mail Lotada&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;vinicius.silveira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99104-6460&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Caixa Lotada&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-68/new@oswintech.ddns.net','','mailing','new'),
(507,'Ticket',68,4,2,0,4,'2025-01-28 18:47:27','2025-02-18 18:53:01',NULL,'[GLPI #0000068] Novo chamado Caixa de E-mail Lotada','admsys@localhost','','alexcruzfab@hotmail.com','Alexsandro Cruz',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000068] Novo chamado Caixa de E-mail Lotada&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_68\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_68&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Caixa de E-mail Lotada &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 15:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_68\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_68&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Caixa de E-mail Lotada &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 15:47 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Caixa de E-mail Lotada&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;vinicius.silveira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99104-6460&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Caixa Lotada&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-68/new@oswintech.ddns.net','','mailing','new'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 9&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 15:53]\nAutor Luan Medeiros\nDescrição deixei executando uma varredura, seria por algum motivo em especial?\nData de abertura 28-01-2025 15:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:18]\nAutor tecnomulti\nDescrição  \n\n 471 343 653. \n\nGentileza realizar teste de ante virus \nData de abertura 28-01-2025 15:18\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:17]\nAutor tecnomulti\nDescrição ok\n\n \nData de abertura 28-01-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:15]\nAutor Luan Medeiros\nDescrição Boa tarde, manda o acesso remoto.\nData de abertura 28-01-2025 15:15\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 14:02]\nAutor tecnomulti\nDescrição sem retorno\n\n \n\n \nData de abertura 28-01-2025 14:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 9\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738090431.254007129@oswintech.ddns.net','','mailing','add_followup'),
(510,'Ticket',59,4,2,0,4,'2025-01-28 18:53:51','2025-02-18 18:53:01',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;deixei executando uma varredura, seria por algum motivo em especial?&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; 471 343 653. &#60;/p&#62;\r\n&#60;p&#62;Gentileza realizar teste de ante virus &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:18&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;ok&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:15]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, manda o acesso remoto.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:15&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 14:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;sem retorno&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 14:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;?&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;já desinstalei e instalei e não abre de jeito nenhum &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;não esta abrindo&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 9&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n\n[28-01-2025 15:53]\nAutor Luan Medeiros\nDescrição deixei executando uma varredura, seria por algum motivo em especial?\nData de abertura 28-01-2025 15:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:18]\nAutor tecnomulti\nDescrição  \n\n 471 343 653. \n\nGentileza realizar teste de ante virus \nData de abertura 28-01-2025 15:18\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:17]\nAutor tecnomulti\nDescrição ok\n\n \nData de abertura 28-01-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:15]\nAutor Luan Medeiros\nDescrição Boa tarde, manda o acesso remoto.\nData de abertura 28-01-2025 15:15\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 14:02]\nAutor tecnomulti\nDescrição sem retorno\n\n \n\n \nData de abertura 28-01-2025 14:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 9\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/add_followup.1738090431.1370419610@oswintech.ddns.net','','mailing','add_followup'),
(511,'Ticket',59,4,2,0,4,'2025-01-28 18:56:08','2025-02-18 18:53:01',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; 471 343 653. &#60;/p&#62;\r\n&#60;p&#62;Gentileza realizar teste de ante virus &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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[28-01-2025 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;ok&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(512,'Ticket',59,4,2,0,4,'2025-01-28 18:56:08','2025-02-18 18:53:01',NULL,'[GLPI #0000059] Novo acompanhamento GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Novo acompanhamento GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Abriu agora, certo?&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 15:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(513,'Ticket',59,4,2,0,4,'2025-01-28 19:27:19','2025-02-18 18:53:01',NULL,'[GLPI #0000059] Encerramento do chamado GOOGLE HEART','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Encerramento do chamado GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:28-01-2025 16:27 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; 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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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(514,'Ticket',59,4,2,0,4,'2025-01-28 19:27:19','2025-02-18 18:53:01',NULL,'[GLPI #0000059] Encerramento do chamado GOOGLE HEART','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000059] Encerramento do chamado GOOGLE HEART&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_59\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_59&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:GOOGLE HEART &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 10:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:28-01-2025 16:27 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- gerson.lima@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistema Operacional/Programas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;GOOGLE HEART&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;gerson.lima@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;71992750348&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistema Operacional/Programas&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;google heart com erro, necessário reinstalar &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 16:27&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 15:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Abriu agora, certo?&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 10:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia,&#60;/p&#62;\r\n&#60;p&#62;Poderia mandar a print do erro, por gentileza!&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 10:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 10&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_59 \n\n Chamado: Descrição\n\n Título : GOOGLE HEART\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 10:46\n Data de fechamento : 28-01-2025 16:27\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - gerson.lima@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistema Operacional/Programas  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : GOOGLE HEART\n2) E-MAIL : gerson.lima@tecnomulti.com\n3) TELEFONE : 71992750348\n4) CATEGORIA : Sistema Operacional/Programas\n5) INFORME MAIS DETALHES : \ngoogle heart com erro, necessário reinstalar \n \n\n Data da solução : 28-01-2025 16:27\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 15:56]\nAutor Luan Medeiros\nDescrição Abriu agora, certo?\nData de abertura 28-01-2025 15:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:53]\nAutor Luan Medeiros\nDescrição deixei executando uma varredura, seria por algum motivo em especial?\nData de abertura 28-01-2025 15:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:18]\nAutor tecnomulti\nDescrição  \n\n 471 343 653. \n\nGentileza realizar teste de ante virus \nData de abertura 28-01-2025 15:18\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:17]\nAutor tecnomulti\nDescrição ok\n\n \nData de abertura 28-01-2025 15:17\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 15:15]\nAutor Luan Medeiros\nDescrição Boa tarde, manda o acesso remoto.\nData de abertura 28-01-2025 15:15\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 14:02]\nAutor tecnomulti\nDescrição sem retorno\n\n \n\n \nData de abertura 28-01-2025 14:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:53]\nAutor tecnomulti\nDescrição ?\nData de abertura 28-01-2025 11:53\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:46]\nAutor tecnomulti\nDescrição já desinstalei e instalei e não abre de jeito nenhum \nData de abertura 28-01-2025 11:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:06]\nAutor tecnomulti\nDescrição não esta abrindo\nData de abertura 28-01-2025 11:06\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 10:59]\nAutor Alexsandro Cruz\nDescrição Bom dia,\n\nPoderia mandar a print do erro, por gentileza!\nData de abertura 28-01-2025 10:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 10\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-59/closed.1738092439.1390506289@oswintech.ddns.net','','mailing','closed'),
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Foi realizado a reconfiguração em POP3&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 17:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - vinicius.silveira@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n\n[28-01-2025 17:17]\nAutor Alexsandro Cruz\nDescrição Atendimento solucionado.\n\nColaborador com o outlook configurado em IMAP. 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Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:E-mail      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Caixa de E-mail Lotada&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;vinicius.silveira@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84 99104-6460&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;E-mail&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Caixa Lotada&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; 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Foi realizado a reconfiguração em POP3&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 17:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_68 \n\n Chamado: Descrição\n\n Título : Caixa de E-mail Lotada\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 15:47\n Data de fechamento : 28-01-2025 17:17\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - vinicius.silveira@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : E-mail  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Caixa de E-mail Lotada\n2) E-MAIL : vinicius.silveira@tecnomulti.com\n3) TELEFONE : 84 99104-6460\n4) CATEGORIA : E-mail\n5) INFORME MAIS DETALHES : \nCaixa Lotada\n \n\n Data da solução : 28-01-2025 17:17\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 17:17]\nAutor Alexsandro Cruz\nDescrição Atendimento solucionado.\n\nColaborador com o outlook configurado em IMAP. 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Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- elton.jorge@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; 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[28-01-2025 17:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Instalação realizada.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 17:18&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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[28-01-2025 17:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Instalação realizada.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 17:18&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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(522,'Ticket',67,4,2,0,3,'2025-01-28 20:18:45','2025-02-10 11:06:52',NULL,'[GLPI #0000067] Encerramento do chamado CONECTAR IMPRESSORA NO PC','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000067] Encerramento do chamado CONECTAR IMPRESSORA NO PC&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_67\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_67&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:CONECTAR IMPRESSORA NO PC &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 12:12 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:28-01-2025 17:18 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- elton.jorge@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;CONECTAR IMPRESSORA NO PC&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;elton.jorge@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;+55 83 8199-1245&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;erro ao tentar impressão&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 17:18&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 17:18]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Instalação realizada.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 17:18&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 12:22]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Boa tarde, manda o acesso remoto(anydesk ou  teamviewer) do seu computador.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 12:22&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_67 \n\n Chamado: Descrição\n\n Título : CONECTAR IMPRESSORA NO PC\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 12:12\n Data de fechamento : 28-01-2025 17:18\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - elton.jorge@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : CONECTAR IMPRESSORA NO PC\n2) E-MAIL : elton.jorge@tecnomulti.com\n3) TELEFONE : +55 83 8199-1245\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nerro ao tentar impressão\n \n\n Data da solução : 28-01-2025 17:18\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 17:18]\nAutor Alexsandro Cruz\nDescrição Instalação realizada.\nData de abertura 28-01-2025 17:18\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 12:22]\nAutor Luan Medeiros\nDescrição Boa tarde, manda o acesso remoto(anydesk ou  teamviewer) do seu computador.\nData de abertura 28-01-2025 12:22\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-67/closed.1738095525.456914728@oswintech.ddns.net','','mailing','closed'),
(523,'Ticket',66,4,2,0,3,'2025-01-28 20:20:25','2025-02-10 11:06:52',NULL,'[GLPI #0000066] Novo acompanhamento Configurar o SAP ','admsys@localhost','','admsys@localhost','',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #0000066] Novo acompanhamento Configurar o SAP &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_66\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_66&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Configurar o SAP  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:31 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- jose.carmo@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 17:20]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Usuário sem permissão a ferramenta SAP. 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Foi informado da necessidade de entrar em contato com o suporte da VIVO para liberar a permissão junto ao usuário. \nData de abertura 28-01-2025 17:20\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 13:46]\nAutor tecnomulti\nDescrição 496 959 993 \nData de abertura 28-01-2025 13:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:52]\nAutor Luan Medeiros\nDescrição Bom dia, manda o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 28-01-2025 11:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-66/add_followup.1738095625.925318668@oswintech.ddns.net','','mailing','add_followup'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- jose.carmo@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 17:20&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 17:20]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Usuário sem permissão a ferramenta SAP. 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font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 13:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;496 959 993 &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; 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border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_66\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_66&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Configurar o SAP  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 11:31 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:28-01-2025 17:20 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- jose.carmo@tecnomulti.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Sistemas VIVO/FIBRASIL      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;Configurar o SAP &#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;jose.carmo@tecnomulti.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;81986954083&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Sistemas VIVO/FIBRASIL&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;Preciso urgentemente que configure minha conta nova do Sap nessa maquina. &#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 28-01-2025 17:20&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 17:20]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Usuário sem permissão a ferramenta SAP. Foi informado da necessidade de entrar em contato com o suporte da VIVO para liberar a permissão junto ao usuário. &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 17:20&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 13:46]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;tecnomulti&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;496 959 993 &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 13:46&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 11:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Luan Medeiros&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Bom dia, manda o acesso remoto(anydesk ou teamviewer) do seu computador por favor.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 11:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_66 \n\n Chamado: Descrição\n\n Título : Configurar o SAP \n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 11:31\n Data de fechamento : 28-01-2025 17:20\n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - jose.carmo@tecnomulti.com\n  \n  \n  \n \n\n\n\n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Sistemas VIVO/FIBRASIL  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : Configurar o SAP \n2) E-MAIL : jose.carmo@tecnomulti.com\n3) TELEFONE : 81986954083\n4) CATEGORIA : Sistemas VIVO/FIBRASIL\n5) INFORME MAIS DETALHES : \nPreciso urgentemente que configure minha conta nova do Sap nessa maquina. \n \n\n Data da solução : 28-01-2025 17:20\n Tipo de solução : \n Solução : \n \n\n\n[28-01-2025 17:20]\nAutor Alexsandro Cruz\nDescrição Usuário sem permissão a ferramenta SAP. Foi informado da necessidade de entrar em contato com o suporte da VIVO para liberar a permissão junto ao usuário. \nData de abertura 28-01-2025 17:20\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 13:46]\nAutor tecnomulti\nDescrição 496 959 993 \nData de abertura 28-01-2025 13:46\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 11:52]\nAutor Luan Medeiros\nDescrição Bom dia, manda o acesso remoto(anydesk ou teamviewer) do seu computador por favor.\nData de abertura 28-01-2025 11:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-66/closed.1738095630.750344998@oswintech.ddns.net','','mailing','closed'),
(527,'PluginFormcreatorFormAnswer',33,29,2,0,3,'2025-01-29 02:56:40','2025-02-10 11:06:52',NULL,'[GLPI] Sua requisição foi salva','admsys@localhost','','suporte@tecnomulti.com','tecnomulti',NULL,NULL,'{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI] Sua requisi&#38;ccedil;&#38;atilde;o foi salva&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;Olá,&#60;br /&#62;Sua requisição do GLPI foi salva com sucesso com o número 33 e transmitido para a equipe de helpdesk.&#60;br /&#62;Você pode ver suas respostas no seguinte link:&#60;br /&#62;https://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=33&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;','Olá,\nSua requisição do GLPI foi salva com sucesso com o número 33 e transmitido para a equipe de helpdesk.\nVocê pode ver suas respostas no seguinte link:\nhttps://oswintech.ddns.net/marketplace/formcreator/front/formanswer.form.php?id=33\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-PluginFormcreatorFormAnswer-33/plugin_formcreator_form_created.1738119401.2019158717@oswintech.ddns.net','','mailing','plugin_formcreator_form_created'),
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}    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_69\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_69&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:teste &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 23:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;teste&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;test@test.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84982212329&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;asd&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_69 \n\n Chamado: Descrição\n\n Título : teste\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 23:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : teste\n2) E-MAIL : test@test.com\n3) TELEFONE : 84982212329\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nasd\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-69/new@oswintech.ddns.net','','mailing','new'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;teste&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;test@test.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84982212329&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;asd&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_69 \n\n Chamado: Descrição\n\n Título : teste\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 23:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : teste\n2) E-MAIL : test@test.com\n3) TELEFONE : 84982212329\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nasd\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-69/new@oswintech.ddns.net','','mailing','new'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;teste&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;test@test.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84982212329&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;asd&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_69 \n\n Chamado: Descrição\n\n Título : teste\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 23:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : teste\n2) E-MAIL : test@test.com\n3) TELEFONE : 84982212329\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nasd\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-69/new@oswintech.ddns.net','','mailing','new'),
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font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_69 \n\n Chamado: Descrição\n\n Título : teste\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 23:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - test@test.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : teste\n2) E-MAIL : test@test.com\n3) TELEFONE : 84982212329\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nasd\n \n\n\n[28-01-2025 23:58]\nAutor Alexsandro Cruz\nDescrição oi\n\n \nData de abertura 28-01-2025 23:58\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:57]\nAutor Alexsandro Cruz\nDescrição Olá\nData de abertura 28-01-2025 23:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-69/add_followup.1738119506.161375488@oswintech.ddns.net','','mailing','add_followup'),
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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 23:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Olá&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_69_Ticket%241\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_69_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 29-01-2025 00:01&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; :  &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:teste &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 23:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- test@test.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;teste&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;test@test.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84982212329&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;asd&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 23:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 23:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Olá&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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[28-01-2025 23:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Olá&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 23:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_69 \n\n Chamado: Descrição\n\n Título : teste\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 23:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - test@test.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : teste\n2) E-MAIL : test@test.com\n3) TELEFONE : 84982212329\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nasd\n \n\n\n[29-01-2025 00:02]\nAutor Alexsandro Cruz\nDescrição oi\nData de abertura 29-01-2025 00:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:59]\nAutor Alexsandro Cruz\nDescrição oi\n\n \nData de abertura 28-01-2025 23:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:58]\nAutor Alexsandro Cruz\nDescrição oi\n\n \nData de abertura 28-01-2025 23:58\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:57]\nAutor Alexsandro Cruz\nDescrição Olá\nData de abertura 28-01-2025 23:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-69/add_followup.1738119755.1199162785@oswintech.ddns.net','','mailing','add_followup'),
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border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"https://oswintech.ddns.net/index.php?redirect=ticket_69\"&#62;https://oswintech.ddns.net/index.php?redirect=ticket_69&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:teste &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: tecnomulti      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:28-01-2025 23:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Formcreator&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62; Resposta do formul&#38;aacute;rio&#38;#160;- test@test.com     &#60;/div&#62;&#60;br /&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Equipamentos/Perif&#38;eacute;ricos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;div&#62;&#60;h1&#62;Dados do formulário&#60;/h1&#62;&#60;h2&#62;Novo chamado&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Título : &#60;/b&#62;teste&#60;/div&#62;&#60;div&#62;&#60;b&#62;2) E-mail : &#60;/b&#62;test@test.com&#60;/div&#62;&#60;div&#62;&#60;b&#62;3) Telefone : &#60;/b&#62;84982212329&#60;/div&#62;&#60;div&#62;&#60;b&#62;4) Categoria : &#60;/b&#62;Equipamentos/Periféricos&#60;/div&#62;&#60;div&#62;&#60;b&#62;5) Informe mais detalhes : &#60;/b&#62;&#60;p&#62;asd&#60;/p&#62;&#60;/div&#62;&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [29-01-2025 00:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;oi&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;29-01-2025 00:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [28-01-2025 23:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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[28-01-2025 23:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Alexsandro Cruz&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Olá&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;28-01-2025 23:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \n  URL : https://oswintech.ddns.net/index.php?redirect=ticket_69 \n\n Chamado: Descrição\n\n Título : teste\n Requerentes :  tecnomulti  \n Data de abertura : 28-01-2025 23:56\n Data de fechamento : \n Origem da requisição : Formcreator\nItem associado :\n\n\n\n \n  Resposta do formulário - test@test.com\n  \n  \n  \n \n\n\n\n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Equipamentos/Periféricos  \n Descrição : DADOS DO FORMULÁRIO\n\nNOVO CHAMADO\n\n1) TÍTULO : teste\n2) E-MAIL : test@test.com\n3) TELEFONE : 84982212329\n4) CATEGORIA : Equipamentos/Periféricos\n5) INFORME MAIS DETALHES : \nasd\n \n\n\n[29-01-2025 00:02]\nAutor Alexsandro Cruz\nDescrição oi\nData de abertura 29-01-2025 00:02\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:59]\nAutor Alexsandro Cruz\nDescrição oi\n\n \nData de abertura 28-01-2025 23:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:58]\nAutor Alexsandro Cruz\nDescrição oi\n\n \nData de abertura 28-01-2025 23:58\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[28-01-2025 23:57]\nAutor Alexsandro Cruz\nDescrição Olá\nData de abertura 28-01-2025 23:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n','GLPI_Kub6iB1AE5vrE9ktmi9blG8bNkNHdf03JI406urn-Ticket-69/add_followup.1738119755.645703216@oswintech.ddns.net','','mailing','add_followup'),
